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“Good Hotel Within Easy Walking Distance of Coliseum, Trevi and more”

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Eurostars International Palace
Ranked #370 of 1,272 Hotels in Rome
Reviewed 31 May 2014

We walked to the hotel with our suitcases from the Termini (well, the airport “Bus Shuttle” stop) and it took only around 10 minutes - despite a taxi offering to take us for 20 Euros and guide would walk us there for 10 Euros!. We walked right past it as it is not very obvious - no flags or big signs), but found it easily when we backtracked.
Most sights including the Coliseum, Roman Forum, Trevi Fountain, Pantheon, Spanish Steps, and Palatine Hill, among others were within easy walking distance. The Vatican was a bit of a trek although there are plenty of buses including City Tour buses that stop at the Monumento Nazionale, 10 minutes walk away.
We found hotel reception fine and efficient, and the staff were friendly and helpful.
The rooms are served by(at least) three lifts, going to different parts of the hotel. Although access to rooms is fine for the vast majority, we had to go up and down a few steps, with luggage to get to our lift - not ideal for people with difficulty walking. Our room was at the side of the Hotel on the 6th floor, and we experienced little noise from within and virtually none from the street.
Our room was of a reasonable size, the twin beds were comfortable, TV with many channels, but not much in English. The bathroom was reasonably sized and had a shower (although the head was wonky), bath, toilet and bidet. Running water for washing and shaving was the order of the day as there was no plug for the sink. There was sufficient wardrobe space, but not many hangers and one sliding door only covered half the front of the wardrobe. We had a mini-bar but no tea-making facilities - we read somewhere that there were, but I think you need to ask for it. The housekeepers did a very good job of cleaning and tidying the room as well as maintaining standards across the hotel.
Good variety of hot and cold food available on the breakfast buffet - the staff there worked incredibly hard to replenish food and to clear and prepare tables. Although there were a couple of coach tours there, there were no problems finding a table.
I would have rated the Hotel a 3.5 star by UK standards and not 4, but we would definitely stay there again.

Room Tip: The Via Nazionale is a busy road - rooms are quieter to the side and rear. Unlike other reports, ou...
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  • Stayed: May 2014, travelled as a couple
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1  Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 May 2014

This is my third review of Eurostars across four years. My first indicated satisfaction, my second gave an excellent rating but this occasion has been disappointing. The reception staff is not as attentive or helpful as previously. I noted last time that the air con was not noisy. Now, in the same room, it is. We returned to the room a number of times to find it smelling of the sewer as the toilet was not working efficiently. The breakfast was similar in offering to previous but at times overlong in the trays. The location is obviously the hotel's main attraction but I didn't see a four star standard on this occasion. This is a fair three star hotel. We have stayed in four star hotels in Spain, France and Czech Reublic over the past two months and rated all highly but I just can't see four stars here. With scaffolding surrounding the next building, noise began early from the workers and added to the existing traffic. No tea/coffee making facilities. Not value for money and we will look elsewhere in future.

  • Stayed: May 2014, travelled as a couple
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Thank Ciaran-O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014 via mobile

The hotel has a beautiful entrance, pictures and marble galore! The rooms are classic style, fabric walls, marble bathrooms, the rooms are average size and there was no bath just a shower. Staff were very friendly and helpful.

The hotel is on one of the main streets, you can walk to the colosseum in 10/15 mins, same for the Trevi fountain, main termini station and other sites.

Top tips
There is a really nice cafe nearby and very cheap, turn left outside the gruel I think it was2 streets down on the left, look for the 'illy' sign, it's white and red inside, we had 3 hot drinks and 2 pastries for 6 Euros! Bargain!

You have to pay city tax when you leave the hotel, 3 Euro per person per day, we didn't know about this.

There are lots of beggars and people trying to sell you things everywhere, keep your wits about you!

Overall great hotel, great location, enjoy!

  • Stayed: May 2014
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1  Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

The location of the hotel is pretty good as it is situated on via Nazionale. So it is pretty central, but this also means that it is noisy during the night because of all the cars & co. that go on the street. The rooms are alright, nice furniture, although the pillows were very hard. Also I think that the air in the rooms is pretty closed, like more air should be let in more often.
The breakfast is alright, although I think that what they offer should be changed a bit every day, otherwise you eat every day the same things, even if it is a buffet.
Lastly, I must say that I did not like the staff that much. I really think they should be more kind, because in the end, they are paid because of the customers. The nicest person there was the guy carrying the luggage. He was really really nice.

Room Tip: Try to get a room that does not have a street view because they are quiter.
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  • Stayed: December 2013, travelled as a couple
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Thank MyshP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

This is a good city centre location ie an alternative to one close to the main train station Roma Termini. It is a 10-15mins walk to the station - so not too far. It is in the middle of everything else! Next to shops, cafes, ruins..... really good location

The signage for the hotel can be easily missed so you do need to look for it especially when there are street vendors around. Once you enter the hotel you feel you have entered a palace! It is quite an entrance and a warm welcome to tired travellers like myself. The rooms are nicely decorated~ good bed, bathroom and free WiFi.

The staff are welcoming however there is opportunity for consistency. Some are really informative and friendly. Others are mildly so.

There is a good buffet breakfast italian style.

I would return to this hotel.

  • Stayed: November 2013, travelled solo
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1  Thank Shirley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014 via mobile

Wouldn't say this is anywhere near the top end of the four star spectrum but its tidy and does the job. In an ideal location to get around the city. Other then a tidy purposeful room there is nothing else to write about. The bar/restaurant is hardly worth a visit, the rooms are minimal, and the staff are ok.

Stayed: May 2014, travelled as a couple
Thank Epicurean80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

The room as very spacious with plenty of closet space as well as a desk. The bathroom was also quite large with a tub and European shower.
The internet connection worked quite well.
The front desk staff spoke good English and one of them even helped us to purchase tickets to a few attractions.
The location was also good. We could walk to the Trevi Fountain (it took us 15 minutes to get there).

Our bed was really not great. I complained in my first morning. The front desk said they would see what could be done. Nothing was done so we slept one more night on a really bad bed. On the third morning I complained again and this time someone from housekeeping came to the room and my husband actually asked her to sit on the bed so she could understand what we were talking about. That same day the bed was changed and we had a much better night.
The hairdryer is also of really poor quality. On that same second call I made to talk about the bed I told them about the hairdryer and they brought one for me that worked quite well.
I like that the hotel was able to resolve the both issues that I raised.
Last point of improvement is that the shower is really quite bad. You can't get enough water and because there is no curtain you are basically cold while showering. Not a good feeling :(

Bottom line: We would stay again but would keep in mind these improvement areas.

  • Stayed: May 2014, travelled as a couple
    • Value
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Thank Mi_Biju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eurostars International Palace

Address: Via Nazionale 46, 00184 Rome, Italy
Region: Italy > Lazio > Rome > Monti
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#206 Luxury Hotel in Rome
Price Range: £55 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eurostars International Palace 4*
Number of rooms: 130
Official Description (provided by the hotel):
The Eurostars International Palace, Rome Termini hotel, has recently been refurbished in order to offer our guests the maximum comfort and modern-style living; however, a large part of the common areas maintain their original style and décor, taking us back to the times of the struggle for unification. The result is a renaissance type of architecture and ambiance, inspired in the Palladio villas and equipped with the most up-to-date services and amenities. The entrance hall to the palace welcomes guests with its gold-inlaid stuccoed ceiling. The hotel in Rome is surrounded by cafés, trattorias and typical restaurants. The Eurostars International Palace Hotel has a small restaurant where the finest Italian and international cuisine can be sampled, in addition to reception rooms adaptable to cater for small groups or larger events. ... more   less 
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Also Known As:
Eurostars International Palace Hotel Rome
Eurostars International Palace Rome

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