We stayed at this hostel for 2 nights in mid July. The room, although basic, was clean and comfortable making for a good nights sleep.
However, we found the customer service to be abysmal! Upon arrival we were greeted by the receptionist Farid, who proceeded to fire off the details of the hotel as quickly as possible and when asked to repeat, because we were unable to understand what he was saying, he became hostile. When booking this hostel we noted the advertised 'free wifi', when we asked for the password we were told that it was only possible to use the wifi for one hour a day - we were then treated to a lecture about why we should be grateful for an hour of wifi and towels in the room as the price we paid was so cheap - and to be honest the amount we paid was far from 'cheap' compared with other accommodation available in Rome.
- Official Description (provided by the hotel):
- The Stargate Hotel at Rome is a comfortable 3 star hotel, with great experience in receiving groups of students and adults. Every room has it's own private bathroom, Wi-Fi connection, air conditioner and minibar. Located at the Historic Centre of the Eternal City, it's proximity (about 300 meters) to the main rail hub of Rome (Termini train, bus and metro station) makes it very comfortable. It only takes a few steps in order to arrive to the famous Trevi's Fountain, to the Santa Maria Maggiore basilica, the Colosseum, the Imperial Forums and the Baths of Diocleziano. By taking a walk, it is very easy to arrive to the National Library, Sapienza Rome University and the Hospital Policlinico Umberto I. The Hotel is placed in an elegant palace of the early '900, the entrance is at the ground floor, where you can find the 24 hour reception, the inside bar, the breakfast room and the elevator. We have a kind, available and multilingual staff that can provide you with free information of the city. The Stargate Hotel brings together conviviality, comfort and functionality, and can offer the clients high level technology, a warm welcome and an enviable position at the center of the. Because of this, the hotel provides an ideal solution for vacations and pleasure trips. How to arrive: The Stargate Hotel is located at only 300 meters away (4 minute walk) to Termini Station, in Via Palestro, 88. From Termini Station, take the right exit and walk along Via Marghera, walk 4 blocks and turn right, walk about 60 meters and at the gate number 88 is located Stargate Hotel. Services: Internet Wi-Fi Free 24 hours baggage deposit Free city maps Information Rack Shuttle (on demand) to and from the Ciampino and Fiumicino airports. Laundry service ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, TripOnline SA, Hotels.com, Agoda and HostelWorld so you can book your Stargate Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.