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“You get what you get and you don't get upset”
Review of Windrose Hotel

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Windrose Hotel
Ranked #337 of 1,258 Hotels in Rome
Port Melbourne, Victoria, Australia
Level 4 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“You get what you get and you don't get upset”
Reviewed 17 June 2014

This was our second stay at this hotel and we new what we would be getting.

Clears rooms to accommodate all of us at a good price.

We also new we would be getting very basic accomodation and average hotel concierge. Let's just say our expectations were met.

The breakfast is great.
The price is good.
The location is handy.
The room size is OK.
Close to reeasonable restaurants and minimarts for convenience.

On this stay we somehow managed to get a room with a bath that had a hand shower. Not the best but I think the guy thought he was doing us a favor as we had children. It resulted in hubby having to sit in the bath to have a shower.

I have never been a fan of the front desk staff here. The breakfast ladies are wonderful but the front desk can't muster a smile, often look like it is an imposition, are smoking out the front or a little flustered. For the price it is still ok... Just don't expect a palace and to be treated like Queen.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jen2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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611 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
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Pune, India
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 June 2014

We have been to Rome with our 14 year old son and had a pleasant stay @ hotel Windrose.

Its proximity to Roma Termini station ensured a very convenient commutation for all the attractions.

Breakfast was really good. They even let us pack some breakfast on the last day as we needed to catch early morning flight.

Highly recommend this hotel

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank swati2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelWindroseRoma, Responsabile relazioni pubbliche at Windrose Hotel, responded to this review, 3 September 2014
Google Translation
Gentile Cliente,
La ringrazio per la cortese recensione rilasciataci sulla community di Tripadvisor.
L’Hotel Windrose è situato a pochi passi dalla Stazione centrale di Roma Termini, ed è ben collegato con tutti i punti di maggiore interesse della città.
La colazione che viene servita al mattino è di tipo intercontinentale a buffet e prevede una vasta scelta di cibi, dolci e salati, tutti di ottima qualità.
Mi riempie di gioia sapere che la Sua permanenza presso la nostra struttura sia stata piacevole.
Nel ringraziarLa per aver scelto l’Hotel Windrose nel Suo ultimo soggiorno a Roma, Le ricordo che prenotando direttamente dal nostro Official Web Site potrà sempre riservare la sua camera alla migliore tariffa disponibile.
Cordialmente

Camilla C. Ciotti
Public Relations Manager
@ Hotel Windrose – Via Gaeta 39 , Roma
camilla.ciotti@hotelwindrose.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 June 2014

The location was hard to beat, very close to the central train station, Termini. The room and bathroom space was good enough. The rooms were always cleaned but the complimentary toiletries weren't always refilled. The breakfast served was average. The only thing is thatthe breakfast room was not enough to house everyone staying at the hotel. There were times that people had to wait outside for a table to be available. But other than this, the hotel was a great value for the location!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fatmi_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelWindroseRoma, Responsabile relazioni pubbliche at Windrose Hotel, responded to this review, 3 September 2014
Google Translation
Gentile Cliente,
La ringrazio per la cortese recensione rilasciataci sulla community di Tripadvisor.
L’Hotel Windrose è situato a pochi passi dalla Stazione centrale di Roma Termini, ed è ben collegato con tutti i punti di maggiore interesse della città.
La pulizia della struttura, insieme all’attenzione del personale verso i clienti, sono i tratti che caratterizzano la nostra struttura.
La colazione che viene servita al mattino è di tipo intercontinentale a buffet e prevede una vasta scelta di cibi, dolci e salati, tutti di ottima qualità.
Durante la bella stagione, inoltre, la struttura riserva ai suoi ospiti la possibilità di consumare la colazione in terrazza per godere a pieno del nostro splendido clima.
Nel ringraziarLa per aver scelto l’Hotel Windrose nel Suo ultimo soggiorno a Roma, Le ricordo che prenotando direttamente dal nostro Official Web Site potrà sempre riservare la sua camera alla migliore tariffa disponibile.
Cordialmente

Camilla C. Ciotti
Public Relations Manager
@ Hotel Windrose – Via Gaeta 39 , Roma
camilla.ciotti@hotelwindrose.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Junction, Colorado
Level 5 Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 May 2014

This hotel has a very pleasing appearance from the outside and the inside is just as beautiful. The hotel is always very clean and the front desk is very helpful with finding locations and recommending Dinner locations. The rooms and bathrooms were fairly spacious for Rome and the elevator was a pleasant surprise. The terrace was so pleasant to hang out on and we drank wine every night there to enjoy the evening. This place is centrally located and we easily walked to Colloseum, Pantheon, Trevi fountain and Spanish steps (although take a taxi for Vatican, well worth it). The breakfast had a traditional spread of meats, cheeses, rolls, cereal and pastries and was very tasty, however the breakfast room is very small and it can be difficult to find seating during busy times. Our room faced the terrace, which was very quiet at night, however my Brother had a room facing the street and reported a lot of noise, however when I went to investigate it was an amazing accordion player playing Italian music, which was simply delightful and told him to quit complaining and enjoy it. LoL. It was a great experience and would return to this hotel if back in Rome.

Room Tip: If needing silence recommend requesting room that is not facing street, however you will miss out on...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Melissa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelWindroseRoma, Responsabile relazioni pubbliche at Windrose Hotel, responded to this review, 3 September 2014
Google Translation
Gentile Cliente,
La ringrazio per la cortese recensione rilasciataci sulla community di Tripadvisor.
L’Hotel Windrose è situato nel cuore della Capitale, a pochi passi dalla Stazione centrale di Roma Termini, in una tranquilla strada, e ben collegato con tutti i punti di maggiore interesse della città, quali: il Colosseo, la Via dei Fori Imperiali, Piazza Venezia e la vie dello shopping romano.
I tratti che caratterizzano la nostra struttura, di cui siamo molto orgogliosi, sono la pulizia della struttura e l’attenzione al cliente da parte dell’intero personale, sempre pronto a fornire supporto ed informazioni utili per visitare la città.
La colazione che viene servita al mattino è di tipo intercontinentale a buffet è prevede una vasta scelta di cibi, dolci e salati, tutti di ottima qualità.
Durante la bella stagione è riservata ai soli ospiti della struttura la possibilità di consumare la colazione in terrazza per godere a pieno del nostro splendido clima.
Nel ringraziarLa per aver scelto l’Hotel Windrose nel Suo ultimo soggiorno a Roma, Le ricordo che prenotando direttamente dal nostro Official Web Site potrà sempre riservare la sua camera alla migliore tariffa disponibile.
Cordialmente

Camilla C. Ciotti
Public Relations Manager
@ Hotel Windrose – Via Gaeta 39 , Roma
camilla.ciotti@hotelwindrose.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Elizabeth, Maine
Level 6 Contributor
358 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 20 May 2014 via mobile

If you aren't planning on spending much time in your room-this is great.so close to the train station, several good restaurants, and the woman on the desk in the afternoons is a godsend. She'll call your tours to confirm, and send you everywhere you need to go. Listen to her! Romano for gelato!!! Little markets next door. It's really fine for a spot to sleep, except the beds are really HARD! As well as the pillows...

Stayed May 2014, travelled as a couple
Helpful?
Thank Hafkiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelWindroseRoma, Responsabile relazioni pubbliche at Windrose Hotel, responded to this review, 3 September 2014
Google Translation
Gentile Cliente,
La ringrazio per la cortese recensione rilasciataci sulla community di Tripadvisor.
L’Hotel Windrose si trova a pochi passi dalla Stazione centrale di Roma Termini, in una tranquilla strada, e ben collegata con tutti i punti di maggiore interesse della città.
Il personale della struttura è a completa disposizione dei nostri ospiti per fornire supporto ed informazioni utili per visitare la città.
La struttura è dotata di materassi e cuscini ortopedici, in modo da concedere ai nostri ospiti un piacevole riposo.
Nel ringraziarLa per aver scelto l’Hotel Windrose nel Suo ultimo soggiorno a Roma, Le ricordo che prenotando direttamente dal nostro Official Web Site potrà sempre riservare la sua camera alla migliore tariffa disponibile.
Cordialmente

Camilla C. Ciotti
Public Relations Manager
@ Hotel Windrose – Via Gaeta 39 , Roma
camilla.ciotti@hotelwindrose.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denderleeuw, Belgium
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 May 2014

We had booked two rooms, a double and a quad. The rooms aren't big but more than enough for a short city break where you're not in often in your room anyway. The quad was more spacious for 4, compared to the double for 2 persons. There's no place to put your suitcase though. Minor thing: you can't put up the shower, not that comfortable.
The hotel is very clean, really spotless, as well in the rooms as in the lobby, breakfast room, etc.
People complain here about noise,... we were on the second floor, facing the street, right in front of the "Famiglia" restaurant (highly recommended by the way) and we didn't hear a thing! We have two small children and they slept perfectly well, just like us. The beds are good, pillows a bit too flat to my taste but they would do.
The breakfast is simple but sufficient and tasty. And yes, the breakfast room is way too small. There can only be seated about 30 persons in there. So prepare to wait a while!
The location is perfect, very easy to reach from the station and in walking distance to all the main sites of Rome.
The staff was very friendly and the hotel receptionists gave lots of explications and directions on Rome. We also got many good tips for things to do with children. They know what they are talking about!
We only had one minor issue but it kind of offended me anyway. At our first day in Rome we came back to the reception to get the keys to the room after walking around all day. The woman behind the desk was solving an issue with someone before us, which took a while but that's okay, so we waited there. Behind us, an Itialian couple also came standing in line and the receptionist was getting a bit nervous. All of a sudden she asked the couple behind us if she could help them! ?!? Excuse me? We were standing there much longer, why did she ask them to help them first since they were clearly standing behind us? I do understand a bit of Italian,... I was really offended... Anyway, other than that, a high recommendation for this hotel!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Queen79-22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelWindroseRoma, Responsabile relazioni pubbliche at Windrose Hotel, responded to this review, 3 September 2014
Google Translation
Gentile Cliente,
La ringrazio per la cortese recensione rilasciataci sulla community di Tripadvisor.
L’Hotel Windrose nasce dal restauro di un palazzo storico romano, motivo per cui alcuni ambienti possono risultare più grandi di altri.
Per quanto riguarda le docce, oltre all’ordinaria manutenzione, stiamo provvedendo al loro ampliamento in modo tale da riservare ai nostri ospiti un comfort maggiore.
I tratti che distinguono la nostra struttura, di cui siamo particolarmente orgogliosi, sono la pulizia della struttura e l’attenzione al cliente da parte del nostro personale che, come Lei stessa ha affermato, è stata in grado di fornire un valido supporto.
Il punto di forza della struttura è la sua posizione, assolutamente strategica: a pochi passi dalla Stazione centrale di Roma Termini, in una tranquilla strada e ben collegata con tutti i punti di maggiore interesse della città.
La colazione che viene servita al mattino è di tipo intercontinentale a buffet e prevede una vasta scelta di cibi, dolci e salati, tutti di ottima qualità.
Durante la bella stagione la struttura riserva esclusivamente ai suoi ospiti la possibilità di gustare i nostri prodotti in terrazza, per godere al meglio del nostro splendido clima.
Sarà mia cura condividere la Sua recensione con l’intero staff.
Nel ringraziarLa per aver scelto l’Hotel Windrose nel Suo ultimo soggiorno a Roma, Le ricordo che prenotando direttamente dal nostro Official Web Site potrà sempre riservare la sua camera alla migliore tariffa disponibile.
Cordialmente

Camilla C. Ciotti
Public Relations Manager
@ Hotel Windrose – Via Gaeta 39 , Roma
camilla.ciotti@hotelwindrose.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manchester
Level 4 Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 May 2014

Just spent 2 nights pre cruise stay here with husband and 2 sons(15&8). This is a great place to stay if you want to be close to Termini station, just a 5 minute walk away. Rooms were pretty basic but comfortable. We had a quad room and there was enough space for the four of us. My only criticism would be the lack of a tea and coffee tray. This doesn't seem to be the European City way, but surely it's time to change!!! The hotel is very clean and the breakfast was a nice bonus, especially for a central Rome hotel. Good Value Hotel.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sellyManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelWindroseRoma, Direttore vendite at Windrose Hotel, responded to this review, 7 May 2014
Google Translation
Gentile Cliente,
La ringrazio per la cortese recensione rilasciataci sulla community di Tripadvisor.
L'Hotel Windrose si trova a pochi passi dalla Stazione centrale di Roma Termini, ma in una tranquilla strada, il che consente di riposare serenamente. La posizione strategica della struttura fa sì che i nostri ospiti possano raggiungere in breve tempo, sia a piedi che con i mezzi di trasporto, tutti i punti di maggiore interesse della città tra cui il Colosseo, la Via dei Fori Imperiali, Piazza Venezia e le vie dello shopping romano.
La cortesia e la pulizia sono i tratti che caratterizzano la struttura.
La colazione che viene servita al mattino è di tipo intercontinentale e prevede una vasta scelta di cibi, dolci e salati, tutti di ottima qualità.
Nel ringraziarLa per aver scelto l'Hotel Windrose nel Suo ultimo soggiorno a Roma, Le ricordo che prenotando direttamente dal nostro Official Web Site potrà sempre riservare la Sua camera al miglior prezzo disponibile.

Cordialmente
Camilla C. Ciotti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Windrose Hotel

Property: Windrose Hotel
Address: Via Gaeta 39, 00185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#287 Family Hotel in Rome
Price Range (Based on Average Rates): £
Hotel Class:3 star — Windrose Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
The Windrose is a three stars superior hotel located in the centre of Rome. Our structure is born of the renovation, made with attention to each detail, of an historical building located in a convenient and prestigious position, so that it offers comfort and tranquillity to its hosts. The Hotel is placed in a strategic position in the heart of the town and it is very close to the Termini Station and well linked to all the most interesting historical, artistic and commercial sites of the town. ... more   less 
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Also Known As:
Windrose Hotel Rome

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