I stayed one week in this hotel. It was terrible experience. The room itself was in a descent shape, however for two days had no hot water and it was 7 degrees outside. On top of that almost 2 days with no heating as well! I was freezing my arms in the room. Probably was warmer outside when inside. The guy in reception to every request was saying "No worry, no worry I will fix that", but I had to tell multiple times.
My room wasn't cleaned for 5 days (no towel change either) and probably good, since when it was cleaned the day before check-out all my towels were soaked in cigarettes (I don't smoke!) as all room was smelling as an ash tray too.
I could hear neighbors watching TV from 7am as well as in the evening.
The 24 hour reception is not open all the time, so if you come back at night you might have to climb over the fence or call random apartments and make people angry.
The hotel refused to deal with the complaint.
- Official Description (provided by the hotel):
- Hotel Galeno is located in Via dei Villini in one of the oldest district in Rome, near to the historic Porta Pia, in a quiet and elegant zone, great location for those who travel for culture and for those who come for business ( close to the hotel we have Ministries , Embassies, the hospital Umberto I) or for study (La Sapienza University, American School, French School) but especially for those who are travelling for tourism, being close to Piazza Barberini, Villa Borghese. Suitable location for those who want to walk on the streets of Rome and for those who prefer to travel by public transport. Family management , basic standard rooms, good quality at a small price , staff assistance 24 hours on 24, full availability of the staff to assist you , as you can have a pleasant stay in the capital. Open to groups to families, ability to insert children cots, for up to three years, without charge. Small dogs or cats are welcome. ... more less
- Reservation Options:
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- Also Known As:
- Galeno Hotel Rome