We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Romantic and classic Hotel in Rome”
Review of Hotel Raffaello

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Raffaello
Ranked #84 of 1,271 Hotels in Rome
Certificate of Excellence
Reviewed 14 May 2014

The service was good and we had a nice clean room. The terrace was not used much due to it was not time or too Cold when we had time. but the view was cosy and in a very Nice neighbourhod. Not far from the Central station and close to all important attractions. Very good breakfast and very Professional service at the desk.
I can reccommend this hotel to all romantic couples that want to stay Central and in a silent area when sleeping.

Room Tip: Velg gjerne executive room hvor nummer 502 er det største og med størst terrasse.
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JonKulsrud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 28 May 2014

Dear JonKulsrud,

Thank you for the time you have given us, we are glad to hear you had such a good time! :)

We try to do our best in order to satisfy our guests' needs and requirements, as much as we can, therefore we can only be glad when we see it does work, and we can make someone happier and create a more serene staying...
Hoping you will visit soon again for your anniversary, we wish you all the best! :)
Regards,
Elena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,529)
Traveller rating
Traveller type
Time of year
Language
  • More languages

720 - 726 of 2,529 reviews

Reviewed 12 May 2014

My wife and I spent 5 nights at the Raffaello Hotel in early May, 2014. Since we had arranged to arrive in Rome by train, we narrowed our search to hotels within easy walking distance of the Termini.

The Hotel's online reservation system is efficient and easy to use. In addition, Hotel staff responded quickly and comprehensively to questions in my introductory e-mail. I booked our room approximately 3 months in advance and received a more favourable rate than would have been available in May.

We found the Raffaello to be in line with the positive reviews we had read and with the photos on the Hotel website.

Our room was small but pleasant. The breakfast provided with the room rate included a good selection of both hot and cold food choices.

We found all of the staff we dealt with to be professional and helpful. We were left with the impression that the staff are genuinely interested in ensuring Hotel guests have a positive experience in Rome. The concierge is very knowledgeable, has a good sense of humor and gave us great advice. In particular, she recommended several lesser-known places to see selected pieces of artwork and outlined the most appropriate bus and metro routes.

We enjoyed our stay at the Hotel Raffaello and would give it a rating of 4.5 out of 5 on the TripAdvisor scale.

Stayed: May 2014, travelled as a couple
2  Thank Rod B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 14 May 2014

Mr Rod!!!

Glad to see you have made it home safe and sound! :)

Thank you for such a detailed, precise and beautiful review, we are honoured by your words, and glad you have enjoyed your staying here as much. :)

We are here for you- our guests- and we do all our best in order to make our guests' holidays as pleasant as possible, as much as it depends on us, obviously. Glad to hear in worked in your case, as well... :)

Hoping we will have the pleasure of hosting you again soon, we send you our warmest wishes and most sincere regards.
Elena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

Wonderful friendly staff. Room immaculate and upgraded without asking as there were rooms free. Only negative is that the lift goes to a mezzanine floor and carrying case back to it on departure is difficult. The area is fantastic just like a village at the centre of Rome. It is near to the Station and the Colleseum.

  • Stayed: April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 14 May 2014

Dear Julie,

Thank you for having given us a little bit of your time, and thank you for having shared us with the other Tripadvisor users, whom we would like to remind they have a special discount. :)

We can only be glad you have enjoyed your staying here so much, and hope for your return as soon as possible. :)

Warmest wishes,

Elena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

The hotel is in a great location for anyone arriving by train. 5 minute walk all down hill from the main Train station. The hotel is on a side street making it nice and quite in the evenings. The rooms are small but normal for Rome and very warm. The TV had no English channels but 2 complementary free wifi passes for 2 devices solved that problem. The wifi was fast and worked fine. Breakfast is the normal mix of dishes, something for everyone but served with a smile by very friendly staff. Tea, coffee and espresso are available 24 hours in the lobby. There are so many great little restaurants in the surrounding streets only minutes from the hotel. A fantastic Jazz wine bar with live music just on the next street corner. Ask at reception for it. You won't be disappointed.We stayed for 7 days and would return. We meet many different staff and they all went out of their way to make sure we enjoyed our stay.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Oisin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 14 May 2014

Dear Oisin M,

Yes, Raffaello's position is one of its strenght points: not only close to Termini, Rome's main train station, but close to both subway lines - A and B - as well as less than a mile away from the Coliseum...

As for our kindness, well that, with all the lack of modesty I can be capable of (and I can do my best regarding this... :) ), it is one of our strenght points, as well... :)

As about the English language TV channels, ...well...why didn't you ask us anything?! We would have told you you simply needed to go backwards with the channel searcher...there are plenty of English channels... but glad to hear the wi-fi compensated... :)

Hoping you will consider a new visit in the Eternal City here soon, we wish you a serene return home, and we send you our warmest regards!
Elena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

My wife and I spent 16 days in Italy which we travelled through 5 cities. Hotel Rafaello left the deepest impression on us.

The service rendered was superb and we felt very very welcome. The staff there were professional but not cold. They were always ready to help. Rooms were clean, it was quiet outside and you could even have access to hot water for coffee and tea late at night!

As with all hotels, there is bound to be some points which are not up to mark. For Rafaello, it was a 5 - 8 minute walk from the train station and the shower in the room is relatively cramped. The lift serves every mid floor (ie: if your room was at the 2nd floor, you will take the lift to the 3rd floor and descend half a level)

HOWEVER, the service, the smiles, the helpfulness, the comfortable room and the nice little sweets left for you to wish you a good night MORE THAN made up for the little inconveniences above.

We just regretted that, in our haste to rush to the airport, we forgot to leave a tip. We will most certainly do so when we return!

Keep up the good work Rafaello! Grazie!

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AlvinVicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 8 May 2014

Dear AlvinVicky,

No worrries for the tip, but please, do come back as soon as possible! :)

It was a pleasure for us, as well, to have you here, and we can only be glad to hear we were able to make your stay here such a pleasant one. At the end of the day, we haven't done anything more than we would normally do on regular basis...

As for the elevator inconvenience, it is a structure porblem, and I am afraid it cannot be solved: Raffaello's edifice was built in 1882, the elevator was added a lot of years after, and apparently it was the only possible solution. Romantic style structures in the middle of historic parts of Rome, such as Raffaello, don't even have one...

Hoping you will renew your visit as soon as possible, we wish you a serene welcome back home, and...best of wishes!
Regards,
Elena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

We have stayed 4 nights in Hotel Rafaello in Rome during our Italy trip. We are a family of 4 and we absolutely loved our stay in Hotel Rafaello. The location is ideal for walking to major tourist attractions and the hotel staff is very friendly and helpful. We had quadruple family room and it was spacious and clean. Breakfast was very good and had complimentary tea/coffee after our returns to hotel. Walking distance to termini station as well. Quite nice, cozy, clean and tidy city hotel...

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ZayaDxb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 8 May 2014

Dear ZayaDxb,

Thank you for having given us a little bit of your time, and for having shared us with the other Tripadvisor users, whom we would like to remind about their speacial discount. :)

It was a pleasure having you here, lilke it always is : having new guests, helping them, and being able for us to be of any help, is for us a joy. We do our jobs with passion and comiitment, and we can only be glad when that is appreciated... :)

Hoping you will decide to renew your visit soon, we wish you a wonderful summer! :)
Warmest wishes (even though living in Dubai, you are probably warm on your own! :) ),
Elena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

My wife and I traveled in Italy for 2 wks. By far this was the Best Hotel we stayed at. From the minute we walked in the front door, we knew we going to enjoy our last few days in Roma. The room was perfect, clean and Large. My wife loved the pillow selection. The front desk check in was seemless. The concierge was perfect in her advise. She ( Elena) was drawing places not on the map. The 11 century church built on top of a 4th century church built on top of a 1 century structure ( that sill had running water) was incredible. The wood fired pizza was one of our best meals. All in All you would be a fool to stay anywhere else. From top to bottom one word OUTSTANDING

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Timothy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 2 May 2014

Dear Timothy,

Glad you got home safe and sound, and glad to hear news from you... :)

We are so glad to hear your staying here was such a blast, and I can only be glad the places I have told you about were so pleasant for you, as well... :)

Thank you, by the way, for your wonderful words, they are music to our ears: we care about our guests, and we can only be happy to hear our main purpose: their wellbeing...has been reached, us not doing more than what we usually do... :)

Hoping you will give us the honour of visiting again soon, we wish you all the best! :)

Warmest and most serene regards,
Elena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rome hotels
Monti
Hotel Colosseum
Hotel Colosseum
#98 of 1,271 in Rome
965 reviews
Esquilino
Hotel Canada, BW Premier Collection
Esquilino
Hotel Napoleon
Hotel Napoleon
#79 of 1,271 in Rome
2,700 reviews
Show Prices
Show Prices
Show Prices
Esquilino
Dharma Hotel & Luxury Suites
Campo Marzio
Condotti Hotel
Condotti Hotel
#110 of 1,271 in Rome
1,228 reviews
Parioli
River Palace Hotel
River Palace Hotel
#50 of 1,271 in Rome
2,435 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Raffaello? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Raffaello

Address: Via Urbana 3, 00184 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Monti
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
Ranked #84 of 1,271 Hotels in Rome
Price Range: £56 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Raffaello 3*
Number of rooms: 36
Official Description (provided by the hotel):
The 3-star Hotel Raffaello in Rome will ensure you feel at the centre of the world each and every day. In central Rome, immersed in the wonderful stream of life, culture and history that runs through the heart of the capital. You'll also be at the heart of the hotel, of its services and its activities. For us, you always come first. Hotel Raffaello is situated in a quiet street in the Rione Monti, one of the historical quartiers of the capital. It is abuzz with people, shops, bars, restaurants and boutiques; one of those neighbourhoods where you never get bored. The Roma Termini train station, Colosseum, Fori Imperiali, Piazza Venezia and all the monuments of Rome are so close that you don't even need to orient yourself with a map.i suoi servizi e delle sue attività. Per noi, voi venite sempre al primo posto. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Hotel Raffaello reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing