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“Great hotel in a perfect location”
Review of Hotel Raffaello

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Hotel Raffaello
Ranked #81 of 1,272 Hotels in Rome
Certificate of Excellence
Reviewed 29 July 2014

We stayed in the hotel for 3 nights and it was an unexpected treat. The room we had was on the top floor with the outside balcony and we enjoyed it first thing in the AM and late in the evening. The location is great as it was a reasonable walking distance to the termini station and you were central to all the places you want to see in Rome. The staff took excellent care of us and very helpful in navigating back to the train station on a rainy day. The breakfast was a nice way to start the day with a wide variety of options from fruit, cereal and even eggs. Only drawback was the shower cubicle is not for someone claustrophobic and the water was warm.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank rsjus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 2 August 2014

Dear rsjus,

Thank you for having shared us with the other Tripadvisor users, whom we would like to remind they have a special discount! :)

We are happy that your staying here was such a positive one, as we genuinely care about our guests' wellbeing, and we have proven it with the services we have continuously tried to implement or improve: free coffee and tea facilities in the lobby area, free wi-fi connection, which we have improved so much in the past 2 years, the concierge service (that would be me, haha!), or the Pillow Menu...

As for the shower, ...we do hope next time you will come you will be kind enough to write a note in the reservation, asking for a bath... Some of our showers give the impression of being smaller simply because of the hydromassaging features... :)

Warmest wishes,

Elena

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697 - 703 of 2,584 reviews

Reviewed 27 July 2014

We stayed in the Raffaello for 3 nights. The hotel had good rooms and an excellent location. It was in reasonable walking distance from the termini train / bus station and central to all the things we wanted to enjoy in Rome. The staff were particularly friendly and helpful and the breakfasts were good.

  • Stayed: June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 29 July 2014

Dear Peter H,

Thank you for having shared us with the other Tripadvisor users, whom we would like to remind them about their special discount!

We are glad to hear your staying here was so good, and we do hope to receive you again as soon as possible...

Regards,
Elena

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Reviewed 25 July 2014

We stayed in raffaello hotel for 4 nights this July! The hotel is classic with nice rooms, very good breakfast and helpful staff. Especially the concierge was really great! She gave us information about all the worthy to visit places! The only bad thing was the shower water which was just warm and not hot!

Stayed: July 2014, travelled as a couple
Thank Christos T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 28 July 2014

Dear Christos,

Thank you for having shared us with the other Tripadvisor users, whom we would like to remind they have a special discount.

We are glad you have enjoyed your staying here so much, and we are even gladder that there was something we could actually do in order for you to have a more serene staying...
As for the water, ...we are sorry to hear that: why didn't you say anything while you were staying, we would have sent someone to check it?!

However, we hope to have the chance to host you some time again soon...
Until then,
Kalimera! :)
Elena

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Reviewed 25 July 2014

well this hotel amazed us with location, staff and facilities.
reception staff best ever
breakfast staff very helpful and breakfast was good
enjoyed the late night coffee parties
only one glitch shower cubicle a little claustrophobic if you are not a skinny mini!!!

Room Tip: we were allocated a room on floor one which didn't suit but the hotel reallocated us to floor 3...
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank grumpymonkey2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 28 July 2014

Dear grumpymonkey2014,

I saw you weren't that grumpy: not during your stay, neither when writing your review, thank God! :))))

We are so glad to hear that our work, Raffaello itself, and what we have to offer, ...was so much appreciated, we are glad there was a little bit of our contribution in order for your holiday to be more serene...

As for the showers, ...we are working on it: we are aware by now that their hydromassage features make them a little bit smaller than the average hotel sized ones, maybe next time you will ask for a bath?! :)
And we do hope this next time will be happening soon! :)

All the best,

Elena

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Reviewed 25 July 2014

We stayed at the Raffaello for a three-night, post-cruise visit to Rome in July 2014. We chose the hotel in part because of its location (we were able to walk to St. Mary Major in one direction and the Colosseum and Roman Forum in the other). But we got so much more from our stay. The hotel is charming, and its staff were as helpful as they could be from start to finish. The hotel is elegantly decorated, and the room was quite comfortable. And there were several nearby restaurants that allowed us to have a nice dinner close by the hotel after a long day of sightseeing. As for the staff, when we arrived hours before the hotel's regular check-in time, the staff made efforts to get us a room in less than half an hour. Meanwhile, we were shown to a seating area off the lobby where we were able to have coffee and tea and check emails on a free computer till the room was ready. Breakfast each morning was delightful, and the staff arranged for taxis for us on 5 minutes' notice, including an early morning cab to take us to the airport when we left. In sum, we were very happy with our choice of the Raffaello.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank njcavalier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 28 July 2014

Dear njcavalier,

We are glad to hear your staying here has been so serene, and that it has impressed you in a positive way so much.

We always try to do our best in order for our guests to feel as they were home, and we do it with passion and enthusiasm, as your wellbeing is what we care about mostly. We are, however, impressed when people notice and appreciate this, so thank you! :)

Hoping you will renew your visit some time soon, we wish you all the best!

Regards,
Elena

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Reviewed 23 July 2014

Myself and my partner stayed here during June 2013 to celebrate two years of being together. It was our first time abroad and it was well worth waiting for. The hotel is spectacular both inside and outside and the staff ensured that our stay here was the best it could possibly be.

We booked a room with an en-suite bathroom and balcony, which gave us some lovely views of Rome. The room was quite cosy and cute too! The Bed and Breakfast here is fantastic with a vast range of continental options, and the waiters and waitresses can’t feed you enough! The overall stay in Rome was spectacular and so memorable and I would love to return to Rome and Hotel Raffaelo in the future.

Room Tip: Travel everywhere possible in Rome and make the most of your stay!
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  • Stayed: August 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Louisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 28 July 2014

Louisa,

I was impressed to see you have decided to share us about an year after your staying here, and that means a lot to us: if an year later you still remember us, ...that must have been a good stay! :)

Thank you for your kind and honest review, we are glad to have been able to make your holiday a little bit brighter.

Hoping we will be able to host you again for your Silver Wedding, ...we wish you all the best, and most honest regards.

Elena

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Reviewed 22 July 2014

I have just returned from the Raffaelo hotel, I was celebrating a birthday. The hotel was wonderful the staff are all lovely and so helpful. Elena was so helpful giving advise and plans a route for you on a map. Which we used everywhere we went. The room was lovely really spacious and we had a balcony which was a nice surprise. The breakfast was really good especially for me as I can only eat gluten free and I was given a different selection every day and after the first day the lovely ladies remembered without me asking for my requirements.
The location is excellent and as others say it feels safe and lovely resturants close by.
Really made our holiday special staying here. will definitely return and recommend to family and friends.

Room Tip: Room 106 lovely size with balcony over looking the street. Great air conditioning
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank carole l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena G, Responsabile relazioni con la clientela at Hotel Raffaello, responded to this reviewResponded 28 July 2014

Dear Carole,

Thank you for having shared us with the other Tripadvisor users, whom we would like to remind about their special discount... :)

As for your staying, we are glad to see you have appreciated us so much, as we do genuinely care about each and every one of our guests, and yes, for us each one is important, they are not just one of the crowd, and you can see it in the small details (like remembering you and your gluten free breakfast).

We are here for you, our guests, and your wellbeing is the most important concern for us...
Hoping you will come back as soon as possiblem, we wish you all the best, and a serene return home!

Regards,
Elena

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Additional Information about Hotel Raffaello

Address: Via Urbana 3, 00184 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Monti
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
Ranked #81 of 1,272 Hotels in Rome
Price Range: £65 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Raffaello 3*
Number of rooms: 36
Official Description (provided by the hotel):
The 3-star Hotel Raffaello in Rome will ensure you feel at the centre of the world each and every day. In central Rome, immersed in the wonderful stream of life, culture and history that runs through the heart of the capital. You'll also be at the heart of the hotel, of its services and its activities. For us, you always come first. Hotel Raffaello is situated in a quiet street in the Rione Monti, one of the historical quartiers of the capital. It is abuzz with people, shops, bars, restaurants and boutiques; one of those neighbourhoods where you never get bored. The Roma Termini train station, Colosseum, Fori Imperiali, Piazza Venezia and all the monuments of Rome are so close that you don't even need to orient yourself with a map.i suoi servizi e delle sue attività. Per noi, voi venite sempre al primo posto. ... more   less 
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