I read a number of reviews of hotels on this site before choosing this hotel. There were too things that stood out, the reviews and the focus the hotel team put in responding. This demonstrates the importance of customer service. It shows.
From the moment we arrived, Michela made us feel welcome, gave us helpful advice on getting around Rome, providing a map and explaining the areas. We had pre-booked a table in the restaurant. I didn't want to put any emphasis this being a special occasion for me, as I knew from reviews, we would be treated brilliantly anyway. The reservation provided the perfect table, overlooking the nearby sights. I pre-empted a bottle of sparkling wine to arrive, and it was so smoothly delivered. The meal was the best I've had in a long time. We were even presented with chocolates at the end of the meal (which we couldn't possibly refuse). Finally, we asked for help booking a taxi and within a couple of minutes one pulled up outside, that's how responsive the team are to your requests.
Our room was fantastic. Clean, spacious, modern. Facilities great. Only a little noise (bearing in mind one of the nights was the busiest in the year so far and traffic around was amazing to see for bank holiday). I don't think any hotel in such a prime location could mask the sound of the police sirens around Rome. So, considering all, it was excellent.
Which brings me onto location, which is brilliant. Once you realise how close you are to sights such as Circus Maximus, Colosseum, Bocca della Verità, you can get around so easily. We even walked across to the Pantheon in about 20 minutes.
My family will be visiting Rome next year and I would strongly recommend they book this hotel. Thank you for making us so welcome.
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- Also Known As:
- 47 Hotel Rome
- Rome Fortyseven Hotel