After checking out of another hotel I was not happy with. I ended up in the deluxe room at the recommendation of a travel agency. The deluxe room was 3x the size of the room at the Albergo Senato. Very spacious. Very clean. I thought the room was nice. I was hesitant to move to the suite. I'm so glad I did the suite blew me away. The wrap around balcony was amazing and a pleasant surprise. The view was fabulous. I especially loved the neighborhood. It was a short walk to Trastevere and the walk itself is gorgeous you are walking right by the river. It is so scenic and much better than staying in the craziness of central Rome, yet within walking distance to major sites.
What reduces stars for me was the staff. Unlike other hotels they just didnt seem to go above and beyond. There was a lot of miscommunication with the staff too. Even my wake up call was 15 minutes late! They were helpful but not warm and their English was not very good either. They just didn't do anything to go the extra mile. Also what was odd was that I went to roof top to eat and was told I needed a reservation, okay fine. But then they asked me when I want to come back instead of telling me their availability? Also they didn't write my reservation down anywhere they said they would remember. Just an odd experience. I ended up ordering room service to enjoy the suite more and lay out on the balcony. The lasagna and seafood salad were delicious! If they could improve their customer service this hotel would be 5 stars.
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- Also Known As:
- 47 Hotel Rome
- Rome Fortyseven Hotel