He came highly recommended from some of our friends. So, I believe at one point he used to be a great tour guide, but this is no longer the case. I will say he did a good job with the tour through the Vatican but it went down hill fast from there. He was so pre-occupied with his phone; checking messages (while driving!), texting and even taking phone calls on our dime. He rushed us through the Colosseum and Pathenon. He told us it wasn't worth going a seeing the Roman Forum and Palentine Hill, yet we went there the next day (on our own) and it was amazing. I asked him about the overlay map that I heard he used, he said we didn't need it. Again, we bought one the the next day, which was great as we have a 10 year old and it really showed her the before and after. By the end of the day, we was making fun of all the tourists we saw (hello, we are in Rome, here) and was even bold enough to start making fun of the Americans (we are American and he knew that) therefore, biting the hand that was feeding him. This was the nail in the coffin for me, I was disgusted with him by this point. He dropped us off early, at 3:00, supposed to be 5:00, but I didn't say anything as I just wanted done with him. Marco has clearly lost his touch and has become pompous. The icing on the cake was this tour was 600 euros, for just the three of us. This was a complete rip-off!!!!
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