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“Overbooking hotel”
Review of Smart Hotel

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Smart Hotel
Ranked #141 of 1,273 Hotels in Rome
Certificate of Excellence
Reviewed 25 October 2013

We book this hotel because we need to stay near station and. we moved us to another hotel. We understand it bit they book an hotel 4 km far, umbeliavable ! They said sorry, non explanation no discount. Stay away ..

  • Stayed: September 2013
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3  Thank annehome69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 October 2013 via mobile

We stayed here for 3 days. The hotel si new bit thit a Bed organization. Unhelpful staff with a small ,very small, rooms. The are si not beautiful in the night . we didn't return also because the rate is expensive .

Stayed: October 2013, travelled with friends
4  Thank marmartine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

I didn't purposely book this hotel, I originally booked its sister hotel "Hotel Metropolis" which I would not recommended.

However, I'm glad I stayed at this hotel, it is in a very handy location, just two minutes walk from the Termini which is so handy.
I was told the hotel is only a few months old which is great as everything is still so new and clean.
The rooms are quite small but what do you expect really? Other than the size of the room I really couldn't fault it, the tv was probably the biggest tv iv seen in a hotel. Also handy free wifi!
Breakfast was standard, nothing too great!
There is supposed to be a rooftop bar, but when I went up to see it was a building site, maybe it will be ready in a few months time.

I really couldn't fault the staff here, they were so helpful and always able to help out!

Stayed: October 2013, travelled as a couple
Thank Claudyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

My fiance and I had one night to spend in Rome after our 3-month Italian tour came to an end. We had just traveled via car rental to the "heel" of Italy and we were flying out of Fiumicino the next day. As a result, we wanted to stay in a hotel close to Termini train station. I found a good rate on Smart Hotel and booked it. We were very happy with our choice and pleasantly surprised. Not only was it close to Termini, but it was also very clean, modern, and very nice. The rooms were good sized and the decor was very chic. The neighborhood is good with restaurants and the modern art museum nearby. And since it's so close to Termini, getting around to Rome's big attractions would be easy. We loved the Power TV--thought it was very cool and loved playing around with it to get the weather, our hotel bill, etc. I'd really recommend this hotel for those looking for a hotel near Termini or for those looking to get a real taste of life in Rome.

  • Stayed: April 2013, travelled as a couple
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Thank DueNYers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

Only about two minutes from Termini, brand new, everything works and everything is clean. The staff were very helpful and obviously keen to set a good impression. Rooms are relatively small, but that is not uncommon in any European capital city. There are several room configurations, but ours had a king sized bed, a single bed, a separate bathroom with toilet and bidet and a separate shower, with large overhead or handheld shower. The TV is the largest I have ever seen in a hotel. Great to have free WiFi. Breakfast was plentiful with a good choice of cereal, yoghurts, cooked eggs and bacon, salads, and a great selection of croissants and danish pastries. Only weak spot was the watered down juices, however, they did redeem themselves with free espresso coffee. Highly recommended, I would definitely go there again.

  • Stayed: October 2013, travelled with friends
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Thank sanchdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

Very nice staff, good value for money- I really hope they won't double the price in the future, good location, good neighbourhood, clean, but small, room, nicely decorated. Good breakfast. We are a young couple, no children. We will recomend this hotel for sure.
They need to finish the roof restsurant.

  • Stayed: October 2013
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Thank Pepita96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

This is a new hotel, within walking distance of the Termini rail station. The rooms are modern, well decorated, and the beds very comfortable. Staff are very helpful. THe breakfast was excellent, consisting of breads, salads, salami, cheeses, cooked (eg eggs, bacon), fruit juice, coffee or capucinnos if you wish. Room was air cond, very quiet and comfortable, equipped with free WiFi. Will use again if I'm in Rome. It's near a lot of restaurants and there's a Spar supermarket nearby.

Room Tip: Rooms overlooking via marsala are quiet. Very little traffic on this street. The double glazing is v...
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  • Stayed: October 2013, travelled as a couple
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Thank leic123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Smart Hotel

Address: Piazza Indipendenza 13 B | Roma Termini Station, 00185 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #141 of 1,273 Hotels in Rome
Price Range: £64 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Smart Hotel 4*
Number of rooms: 64
Official Description (provided by the hotel):
Excellently located in the heart of Rome, just steps away from the Rome Termini train station, Smart Hotel offers the perfect answer to the demands of a vacation in the Italian capital. Relax in this refined 4 star hotel and let yourself be transported into the world of elegance and privacy that characterizes this Rome boutique hotel. The Smart Hotel's design and style capture you the moment you enter and you will notice that no detail has been overlooked, even the smallest nuance has been carefully addressed. Wrapped in a warm atmosphere, you will note how everything has been carefully thought of and is tailored to the complete well-being of Smart Hotel guests, who are always and exclusively put as the top priority, be their stay for business or for pleasure. ... more   less 
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