Experienced hoteliers will tell you that much of the hospitality business is psychology, rather than physical surroundings. This message seems to have been lost on the disinterested afternoon receptionist at Residenza Canali. Dishevelled, glugging water from a plastic bottle in front of me, no offer to assist with bags and coat up steep flights of stairs (I easily managed but the offer would have been nice), an immediate unsmiling demand to see passports and documents as though one had arrived at a banana republic immigration desk, a struggle to find one's name on the booking list and inability to fix a non-working TV which remained thus throughout.
The room, booked as a single, had a double bed and was clean and fairly comfortable and well insulated from street noise below. No drawers at all for clothes and the smallest of hanging cupboards which would aocommodate one jacket and 2 shirts maximum. A room safe, which is always useful. No toilet paper visible in the bathroom, but later discovered perched, in its industrial wrapping, on the top of a vertical radiator. Continental breakfast is taken in a pleasant room with an abundance of everything one might need. The coffee from the big urn was the usual commercial muddy sludge but they also offer an espresso etc if you require the "real thing". The location is great, in a quiet alleyway off the famous Via Coronari street of antique shops, and adjacent to Piazza Navona.
The receptionist/manager the following day was the paradigm of efficiency and charm and professionalism, so it shows how the initial impression on arrival can colour one's view.
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- Also Known As:
- Residenza Canali Ai Coronari Hotel Rome
- Residenza Canali Ai Coronari Rome