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“Nice but Not 5 Star” 3 of 5 bubbles
Review of Radisson Blu es. Hotel, Roma

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Radisson Blu es. Hotel, Roma
Ranked #506 of 1,292 Hotels in Rome
Campbeltown, Scotland
Level Contributor
141 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Nice but Not 5 Star”
3 of 5 bubbles Reviewed 9 July 2014

We stayed for 2 nights in July for our wedding anniversary and hoped for a bit of luxury in the city centre of Rome so we didn't need to spend time travelling as weren't there for long. Location next to Termini Station was handy for metro, trams and bus to airport, however, it was still a bit of a walk to get to the sights and in a bit of a run-down area, you wouldn't expect a 5 star hotel here. Colosseum, palatine hill and forum are within easy 15 mins walk but Spanish Steps and Trevi Fountain are about 30 mins walk away.

Reception staff were friendly and check-in/out process was fine. Hotel rooms were very small and strange layout. Very modern but not practical. Tiny balcony but no furniture. No cupboards or space to put anything.

The pool area on the top floor is the best part of this hotel - it's excellent. Lovely relaxing pool area, well kept and perfect to chill out and catch some sun after sightseeing in the Italian sun. I was disappointed in being asked to get out of the pool when there was a little light rain (hardly a spit). The bar/restaurant had a great menu (although a little pricey) but we did not dine here. In Rome you will not go hungry - there are lots of lovely cafes and restaurants at every corner serving delicious Italian cuisine.

We also picked this hotel because of it's Spa and fitness facilities as were hoping to treat ourselves for our anniversary. We were extremely disappointed that this part was closed during our trip for renovation - something planned that guests should have been told about. We would've probably picked another hotel if we were told this.

Overall we had a fantastic stay in Rome but slightly disappointed in our hotel, not the luxurious 5 star hotel we were after.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank elainemcgeachy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (278)
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English first
London, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 9 July 2014

My boyfriend and I have recently returned from staying here and are now covered in bites.
When we were packing up, I noticed some tiny blood marks on the bed, but as we were leaving I didn’t bother saying anything.
Now we are home I discovered bedbugs in our case, and it is apparent that this is what the marks on the bed where.
Putting the bedbugs aside here’s my opinion;
The hotel is very popular with conferences as it is right next to the train station so the staff don’t feel they have to be that accommodating as they are most likely always busy.
The bedbug room we had had a shower in the middle of the room, and the toilet had a tiny glass partition to separate it so if you are looking for any kind or room romance avoid this one (not to mention your fellow roomies the bedbugs), it was number 232.
The hotel food is expensive and below average, and if you want to pop out it’s quite a walk before you reach anywhere decent.

  • Stayed June 2014, travelled as a couple
    • 1 of 5 bubbles
      Cleanliness
Helpful?
2 Thank Waltssy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gianluca_Capone, Direttore at Radisson Blu es. Hotel, Roma, responded to this review, 23 July 2014
Dear Claire,
we just inform you that we conduct on regular basis pest control in all the area of the hotel according to the Italian law.
After the report, as you know, we closed immediately the room, we double checked and started a deep pest control, but as result, no bedbugs were found in the room.
We also think that in the case that the room was infected, more areas of the hotel should have been affected by bedbugs, and consequently we would probably have several complaints about (and other reviews about it).
All the best

Gianluca Capone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Rome hotels

Travelling
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 7 July 2014

Stayed for 4 nights in the middle of June and have mixed views. Food and cocktails in the bar were excellent as was the hostess welcoming guests into the bar/restaurant in the evenings, however the room was extremely disappointing.

Bed very uncomfortable, could not get any extra pillows when phoned housekeeping (this is meant to be a 4 or 5-star hotel!) as the ones provided collapsed immediately, no storage space in the room and the slopes either side of the bed meant things slid down them if not placed carefully, if items do slide down then you'll probably stand on them in the morning when getting out of bed. Two people in the room, but only one chair - not that there was space in the room for a 2nd chair.

Business class room so had a balcony, but no furniture on the balcony - not much use then especially as people in adjacent rooms were smoking on their balconies. Non-smoking room but a smoking balcony?

On arrival, the room had toiletries for one person only, however subsequent days there were sufficient provided for two people. Design for bathroom was unusual with only glass separating bathroom from bedroom.

This was an award stay and 66,000 points per night for business class award is not good value for money considering the issues with the room. Also charged for movies on check-out because, despite being a business class room, an award booking does not qualify for the usual benefits of a business class room? Not had this at other Radisson properties, and does not leave a positive feeling about the hotel.

All in all, I think this hotel is a disappointment for the Radisson chain and I won't be in a hurry to be back - not something I generally say about Radisson hotels.

  • Stayed June 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

The hotel was great overall! If you want to stay in comfort, the Radisson Blu is one of the places to stay. The hotel amenities were excellent, including the complimentary breakfast,if it is in your package. You must ensure that you know if you are or are not receiving a complimentary breakfast upon check in, otherwise you will be charged about 31 Euros + 8 Euros for beverages.

Room Tip: Our room was across from the Train/Metro station, but is was ok.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gary471
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grafton
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 7 July 2014

Firstly - the staff we came into contact with were excellent ...Frederico (Night Manager) who checked us in, in the very early hours of the morning after delayed flight, Nico the pool attendant, Mario drinks waiter at the pool and Nicolson the doorman. All we very friendly and helpful.

Now - the hotel, Yes the area is a bit unusual, but not everything should be the same as where you come from. I can understand some people find it not the safest looking area, it's not glitzy, but we did not encounter any issues. 'Termini' (main train station) was very handy especially for the train to/from the airport and the nearest Metro entrance was an easy 5 minute walk away. In time the area will be very sought after.

The roof top pool is great.

Room servicing was good, but not consistent.

The round front desk was unusual, the fabric was a little tired and dirty, but the effect at night time looked good. Not sure being able to see everything behind the desk is a good look. The chunky seats and foot rests in the lobby were very comfortable whilst waiting for other guests.

Although I liked the glass between the wall and the bedroom, I was not a fan of the glass door to the toilet. Maintenance issues we reported were quickly attended to. All staff we met in the corridors acknowledged us and had a smile. The rug on the unusal floor was a little old and worn. The floor was soft and very unexepcted treatment.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank TCGGrafton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
susteren
Level Contributor
78 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

I stayed at this fabulous hotel in the beginning of June 2014 after a conference I attended. The rooms are spacious and trendy. The hotel is very clean and the quality of the food as well as the wine are really good. The location is fine: easy to reach by train and on walking distance to major sites. The staff is very friendly, and was genuinely interested and caring. They showed personal interested which was not fake. A big compliment for the roof-pool and the life guard (Niccola): I have seldom seen such a well-maintained and clean pool with such friendly staff. That goes as well for the staff in the restaurant and in the reception. This stay combined the best of 2 worlds for me: culture in this magnificent city and a "lounge"-feeling at the pool and restaurant. I will surely recommend (I already have) this hotel to friends.

Room Tip: ask for a room on the patio. these are very quiet. you can sleep with the window open.
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  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PerrySusteren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

We enjoyed good service in a stylish hotel, well located for visiting the sights of Rome. We enjoyed several dinners in the restaurant which were served with great care, charm and knowledge of the food and wine. This was excellent and I am happy to recommend you to others.
We had a couple of items in the room that needed attention. These were rectified in minutes with a smile and a genuine apology.
The location is really useful. Good easy connection to the airport by train from the closest platform and easy access to the Rome metro system which whisks you over to the Vatican Museums in less than half an hour. Didn't feel intimidated by its city centre location.
One of the best breakfast services I've ever experienced - huge choice of dishes and a glass of chilled Prosecco to make it all feel quite special.

Room Tip: Ask for a courtyard facing room. Very quiet despite the hotel's location alongside the main rail...
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gianluca_Capone, Direttore at Radisson Blu es. Hotel, Roma, responded to this review, 4 July 2014
Dear Tomas,
thank you for taking the time of sharing your experience with us.
Thank you for suggesting the best way to reach st. Peter from our hotel.
We hope to welcome you soon
best regards

Gianluca Capone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu es. Hotel, Roma

Property: Radisson Blu es. Hotel, Roma
Address: Via Filippo Turati 171 | (Esquilino/Termini), 00185 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Esquilino
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Spa Hotel in Rome
#222 Business Hotel in Rome
#252 Luxury Hotel in Rome
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Radisson Blu es. Hotel, Roma 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Radisson Blu Hotel Rome
Radisson Rome
Radisson Sas Rome
Rome Radisson

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