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“Worst Hotel i've been to”

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Best Western Blu Hotel Roma
Ranked #392 of 1,259 Hotels in Rome
Peterborough, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Worst Hotel i've been to”
Reviewed 24 August 2014

We get to our room and it is very small, not even enough room for our luggage. The only way we could fit our luggage in our room was to move the beds together. Next day we found out we were not aloud to move the beds together. They were quite rude about it and threatened to give us a fine. We sent a couple articles of clothes to get cleaned. It said it would only take one day and a week went by and we still didn't have our clothes back. We asked for our money back but they said they could not do that. They were doing construction on the hotel during our stay and about every day at 8am we would get woken up by the construction. On the weekends there was a nearby club that we could hear perfectly clear from our room. The only good thing about this hotel was the breakfast.

  • Stayed March 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jamie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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554 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
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English first
Stafford, United Kingdom
Level 5 Contributor
68 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 12 August 2014

This hotel has got to be one of the friendliest helpful hotels on our 2014 European road trip.
The hotel itself is just out of the center but is close to the metro station, tickets can be purchased from hotel reception, however it is a little cheaper to do it at the bus/metro station a short walk away. The hotel restaurant is beautiful with a lovely and varied menu. The food is of a very high standard and all is reasonably priced. The Reception Manager Daniel M. Hossain was very helpful on our morning of departure and spent nearly an hour with us trying to find another best western for that night stay on the Amalfi coast. He not only succeeded in doing so but also negotiated a discounted price for us. Our room had a balcony with furniture , tea and coffee making facilities on request from reception, toiletries and good parking.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank kurtjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2014

Hotel has good sized rooms with all amenities you need + on request carpet free. Rooms are very clean. Staff are helpful and friendly.

Breakfast is ok with lots of choice, everyone should be able to find what they like.

Location is somewhat difficult to find from the Tiburtina station and maybe not the best neighborhood if you are not planning to travel to the city center. We stayed there for our last night in Rome before going to the airport with good connection by train from the station, otherwise we would have selected another location.

Room Tip: You can ask for carpet free room to help you with allergies.
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  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Tini_Montreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Αθήνα, Ελλάδα
Level 4 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 July 2014

Very helpful and friendly staff, the breakfast was more than great. Bus station is close but not so close to the city centre. The room was very clean, not very big but it's ok for some days. Good amenities.

  • Stayed June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ντέμη Π
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level 4 Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 July 2014

Hotel over priced can get better cheaper hotels nearer rome.
However hotel was clean rooms were a little dated and there were problems with amenities in roomx not working.Breakfast at euros 8 was far to expensive for offering,taken on the day was euros 12 ,however there is a supermarket over the road get breakfast there and take back to room save yourselves money and looks from the sour waitresses

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cathchris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

Stayed 2 nights. Room were very clean and had heaps of room. Staff were very friendly and helpful. Breakfast had a very great selection and was great. Food in the Hotel restaurant was fantastic in fact out of this world. If I ever go back to Rome I will stay again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2014

We stayed for 2 nights in June the customer service was great and staff where very friendly.

The rooms where spacious and very clean.

We had dinner in the hotel restaurant both nights and the food was exceptional. It was the best meal we had on our travels in Italy.

I would definetely highly recommend this hotel if you are staying in Rome.

Laura
Western Australia

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LAURARMIRCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Blu Hotel Roma

Property: Best Western Blu Hotel Roma
Address: Largo Domenico de Dominicis 4, 00159 Rome, Italy
Region: Italy > Lazio > Rome > Tiburtino
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#210 Luxury Hotel in Rome
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Western Blu Hotel Roma 4*
Number of rooms: 111
Reservation Options:
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Also Known As:
Blu Hotel Rome

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