We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nightmare hotel”
Review of Hotel Lella

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Lella
Ranked #1,140 of 1,258 Hotels in Rome
North east England
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Nightmare hotel”
Reviewed 25 October 2005

This hotel was absolutely awful. The room we were given bore no resemblence to the photo's on the internet, it was extemely small and grubby. The furniture was tatty and the bedlinen poor quality. There were no drapes at the windows and the plaster was stained and damaged in places.
The bathroom was separated by a plastic concertina door and was by far the worst I have ever seen. There was exposed pipe work and wiring, the shower control had fallen off and the towel was worse quality than the ones I use to dry my dog! Luckily we managed to "escape" to an alternative hotel the next day.

  • Stayed October 2005
    • Value
    • Rooms
    • Cleanliness
Helpful?
49 Thank MrsGS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

106 reviews from our community

Traveller rating
    7
    8
    22
    25
    44
See reviews for
11
29
24
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
A TripAdvisor Member
Reviewed 11 October 2005

This hotel is grossly misrepresented by all advertising on the web.

We booked a triple room with en-suite with hostelworld based on the photographs and description were happy to pay the required amount per night. However, the photographs that you see are not a representation of the accommodation as a whole but 3 rooms on the ground floor next to reception. The rest of the hotel should be rated 1 star or less. A sizeable deposit was taken from a credit card on booking. On arrival our booking was there but no such room existed. An alternative was offered at another hotel in an area in which we did not want to stay. We were then offered a triple room, with no en-suite, in rooms that were substandard for a discount of €4/night per person. We had to share a bathroom and toilet with at least 10 other guests. It took at least 1.5 hours to get into the bathroom of a morning, if you were prepared to queue.

On departure, they refused to acknowledgement that we had paid a deposit and a lengthy argument followed. The internet and laundry are not on site, but at a “sister” establishment.

A suitable hotel if you after dorm style accommodation but not at the price they charge.

  • Stayed October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
48 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rome hotels

Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Hotels you might also like...
Travellers also viewed these Rome hotels
Esquilino
Hotel Texas
Hotel Texas
#718 of 1,258 in Rome
156 reviews
Esquilino
Hotel il Papavero
Hotel il Papavero
#985 of 1,258 in Rome
366 reviews
Esquilino
Hotel Cristina
Hotel Cristina
#949 of 1,258 in Rome
100 reviews
Show Prices
Show Prices
Show Prices
Esquilino
Hotel Bolognese
Hotel Bolognese
#1,072 of 1,258 in Rome
97 reviews
Esquilino
Hotel Principe Amedeo
Hotel Principe Amedeo
#505 of 1,258 in Rome
152 reviews
Hotel Versailles
#671 of 1,258 in Rome
171 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Lella? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Lella

Property: Hotel Lella
Address: Via Palestro 9, 185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino
Amenities:
Room Service
Hotel Style:
Ranked #1,140 of 1,258 Hotels in Rome
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Lella 2*
Number of rooms: 18
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, HostelWorld, Odigeo, Priceline, TripOnline SA, 5viajes2012 S.L., Evoline ltd and HotelQuickly so you can book your Hotel Lella reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lella Hotel Rome

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing