I had a short visit in Rome and I could tell that this Hotel was a big disappointment to us. The front desk is situated on the ground floor. Exactly on the main street where everyone who passes by can see you checking in. A blond lady received us, she took our IDs and she gave us the impression that she was not aware of the booking we've made nor she has anymore rooms left. But then a man came and take in change. He accompany us to our room and open the door with a duplicate key. I asked for the key of our room but he couldn't give me any because according to the man the blond lady had misplaced it. From then I really freaked out. The Hotel management is really unreliable.
The room has a bad illumination. I opened the bathroom and a foul smell suddenly filled the room. I went in to check for it and found out that it's filthy. The shower dish has hairs all over it and then bin has not been empty by the cleaners. I doubt that it hasnt been cleaned at all. I try to move on to settle my things to the closet. The knob of the cabinet is broken and when i open the closet, it was full of blankets and pillows so I didn't know where to put my things so I left them inside my bagage on the foor!
Then my breathing felt weird. This usually happens when I'm slightly exposed to dust. And Voi La "DUST EVERYWHERE". There's even no means to communicate to the front desk since there has no telephone inside the room. We had to go there personally from the fifth floor to the main street! When we complained about this, the man was even rude! I was really disappointed so we decided to stay out late as much as possible. The next day I didn't even dare to do breakfast since it was extremely poor! I really had to change the Hotel so we left of course paying the services they promised on their website even we didn't have it at all!!! I wouldn't recommend this Hotel to anyone.
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- Also Known As:
- Cortorillo Hotel Rome