I stayed there for 5 nights in July and for the price I was happy. Yes, reception is on the second floor and rooms are on the fourth, so expect to climb quite a few steps. I personally found the staff helpful and pleasant but there were a couple of negatives. Although connecting to the hotel wifi network was easy, the internet connection wasn't working most of the time. Also, despite the double glazed window being closed, you could still easily hear noise from the room next door and the bar across the street. It was just a short walk from the train station though and if I go back I'd have no major worries about staying there again.
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