Rome is absolutely spectacular, the hotel is situated in a great place as all of the attractions are no more than 30 mins walk away. We enjoyed our stay in Rome but were dissapointed with almost everything with Augustea. You don't get what you pay for - you get less. The rooms are pokey and breakfast is a cop out.
We weren't made aware that the hotel liked you to hand in your keys when you left and went out for the day until our 2nd day here. We handed in our key regretfully. Our personal items that were left in our bathroom including bags of dirty washing, toiletries and reciepts on surfaces had been thrown away, causing us inconvenience and added costs.
When this was addressed to them they did not do anything to help or even apologize just shrugged their shoulders.
We purchased expensive souvineers from the Vatican City which had 'gone missing'
You don't want to have to incur more costs because of their poor hospitality and poor cleaning staff.
I would go back to Rome but use another hotel, extremely dissapointed - they could have easily made our stay more enjoyable but chose not to.
Poor customer service
Mini bar very, very expensive
mould on the ceiling, shower doors dont close properly, had to clean the toilet and wash basin ourselves before using it as it was dirty.
I wouldn't trust leaving our passports in the room as anything can easily be taken and with the language being a barrier you will not get your possesions back, you will be worse off financially and your trip won't be stress free.
left a bitter taste in our mouths
The trevi fountain, vatican, Colusseum, Forum and Emanuelle Memorial were amazing.
Advise you go to Target restaurant which is round the corner, the food was pricey but delicious. Eat loads of ice cream no matter the season it's lovely!
- Official Description (provided by the hotel):
- The Hotel Augustea is one of the best hotels in the centre of Rome. Less than 15 minutes walking from the Colisseum, symbol of the Eternal City and Villa Borghese, the city's most beautiful area of greenery, the Hotel Augustea will truly let you breathe in the atmosphere of this wonderful city. The Trevi Fountain is also close (less than 10 minutes walking) as well as Piazza Barberini. Close to Termini railway station (5 minutes on foot) and Piazza della Repubblica-Teatro dell'Opera subway station (30 metres), the Hotel Augustea is perfectly located for getting around easily and exploring Rome. Choosing us as a place to stay means you will be able to visit this spectacular city not just using public transport but also on foot. Located in a classic, late nineteenth-century building, the Hotel Augustea, with its 22 rooms all equipped with every conceivable amenity, is designed to reward our valued guests with the best stay possible. Our services include free Wi-Fi in all the common areas and rooms, free room service for breakfast and bar, air conditioning, plasma TV, satellite TV and phone with direct line, own bathroom with shower or tub, hairdryer and courtesy kit. At our reception, available 24 hours a day, you will receive all necessary information to make your stay in Rome as pleasant as possible and you will also have the chance of booking outings and guided tours. and the wonderful terrace, situated on the second floor of the building. ... more less
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- Also Known As:
- Augustea Hotel Rome