We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very disappointed”
Review of Vacanze Romane 2

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Vacanze Romane 2
Ranked #1,637 of 3,779 Rome B&B and Inns
Reviewed 19 September 2008

We arrived late due to late flight and delayed baggage ( no fault of our own) we were quite upset on our arrival due to flight problems which we told the owner about when he came but when we telephoned the owner he did leave a family wedding to let us in.
We were expecting a bed and breakfast accomodation. We did not expect a ticket to be given to us and to be used in a cafe accross the road for a coffee and cake every day! We did not know the accomodation was not 'manned'. So in effect it should really be described as an apartment not bed and breakfast. We also did not expect it to be on the fourth floor (no lift) - again we were not prepared for this and as the owner could not help us to carry the luggage, we had to struggle ouerselves.
No tea facilities in the room but a hot water machine in the corridoor. Tea provide on our first day (no milk) after that we had to buy our own. A complicated espresso coffee maker with no instructions and we did not know how to use it. Towels only changed every 2 days, not enough really as we had very hot weather and needed 2 showers daily. The cleaner arrived daily but other than empty the bin, make the bed and wash cups that is all that she did. The floor was very dusty. Our first morning when we saw the other owner we were barely greeted with a 'hello' - it would have been nice if he had asked if everything was ok especially as we had problems at the airport on our arrival. We saw the original person who took the money from us immediately on ouer arrival (no receipt given) he didn't ask if evetthing was OK either. A bit of customer relations here would not go amiss. We were just told on arrival any problems to ring the phone numbe we were given. But communication goes a long way! Not enough storage space in the room due to the huge amount of old relics in there. OK but I would have preferred less old memorabilia and a chest of drawers perhaps? We just had one standard wardrobe. Tv remote did not work due to old batteries, hardly an emergency, but more communication from the ownesrs and attention to detail would have been more than welcome. Felt like we were not guest, but just tolerated.

  • Stayed: September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank mcwwy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (58)
Traveller rating
Traveller type
Time of year
Language

26 - 32 of 58 reviews

Reviewed 9 April 2008

I booked for night in this B&B based on the lovely pictures of same on its website. Unfortunately when my brother and his girlfriend got to this dreadful place (building graffiti and dirty, location very dodgy) NOBODY was there to greet him at reception and only got inside the door because somebody was coming out
.He waited for 90 minutes and nobody arrived to reception.
Nobody answered any of the numbers supplied EVER and the people we booked this accomodation through called Italia Lodging did not even refund the 10% deposit we had alread paid - they answered my first couple of emails and since ignored me - never mind the extra expense of having to get taxis to another hotel and the trauma of having to find another accomodation.
This aside Rome is a magical city which everybody should experience at least once in a lifetime.

  • Stayed: April 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Service
    • Business service (e.g., internet access)
Thank ScorpioDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glucamart, Italia Lodging booking office at Vacanze Romane 2, responded to this reviewResponded 18 April 2008

These guests never entered “A Monti B&B”. For this simple reason they are not allowed to use terms like “dreadful”, “dirty”, “dodgy” and “dingy” referring to “A Monti B&B”.

We think that a review should be based upon a direct experience and not upon a reported version. This lady is reporting her brother's experience, and we are not sure that this version works.

First of all we ask to all B&B guests to inform the innkeepers about their time of arrival. This is of fundamental importance for small family run accommodation without a 24hours reception desk. In this case, the only case in years of cooperation with “A Monti B&B”, the guests showed up at least 1 hour before the communicated arrival time, WITHOUT calling the useful telephone numbers that were provided in their booking confirmation voucher.

The innkeeper, who had kept the room for these guests for weeks, had no reason not to greet them and not to welcome them in the best possible way. The room remained empty for 4 nights and this was for sure a big loss for a small accommodation in the peak season. Anyway he decided not to apply the cancellation policy that foresees a 100% cancellation fee in case of no show , except for the 10% deposit the guests had paid when they confirmed the reservation. Wisely the hosts considered this just as an accident due to a simple misunderstanding about arrival times. We add that the hosts have never received any phone call from the guests.

In this case, we are dealing with an accommodation offering a first quality service and room décor and we believe that this review is definitely misleading.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2017 via mobile
Google Translation

Stayed: June 2017, travelled as a couple
Thank Delfina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2017 via mobile
Google Translation

Stayed: March 2017, travelled as a couple
Thank Evgenia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2016 via mobile
Google Translation

Stayed: November 2016, travelled as a couple
1  Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2016 via mobile
Google Translation

Stayed: June 2016, travelled with friends
1  Thank Giulia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2016 via mobile
Google Translation

Stayed: August 2016, travelled as a couple
1  Thank Dario S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rome hotels
Esquilino
Hotel Artemide
Hotel Artemide
#7 of 1,272 in Rome
7,104 reviews
Monti
Hotel Italia
Hotel Italia
#226 of 1,272 in Rome
1,088 reviews
Esquilino
Hotel Papa Germano
Hotel Papa Germano
#463 of 1,272 in Rome
303 reviews
Show Prices
Show Prices
Show Prices
Aventine
Hotel Villa San Pio
Hotel Villa San Pio
#72 of 1,272 in Rome
1,480 reviews
Campo Marzio
Condotti Hotel
Condotti Hotel
#101 of 1,272 in Rome
1,264 reviews
Navona / Pantheon / Campo de’ Fiori
Hotel Navona
Hotel Navona
#112 of 1,272 in Rome
1,156 reviews
Show Prices
Show Prices
Show Prices

Been to Vacanze Romane 2? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Vacanze Romane 2

Address: Via Cairoli 31, 00185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino
Amenities:
Hotel Style:
Ranked #1,637 of 3,779 B&Bs / Inns in Rome
Price Range: £39 - £222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Vacanze Romane 2 3*
Number of rooms: 3
Official Description (provided by the hotel):
The A Monti Roma bed and breakfast has been finely structured down to the minimum detail. Here you will discover the charm of staying in a bed & breakfast, which is full of elegant treats and surprises. Located in one of Rome's historic districts, the "Rione Monti" district, right beside the Coliseum, the A Monti b&b allows you to stay near all Rome's major tourist attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), Agoda, TripOnline SA, Ebookers and 5viajes2012 S.L. so you can book your Vacanze Romane 2 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Vacanze Romane 2 Rome

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing