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“What a scam!”

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Casa di Iginia e Paolo Bed & Breakfast
Ranked #2,890 of 3,620 Rome B&B and Inns
London
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“What a scam!”
Reviewed 5 May 2011

We booked this B&B in Jan for 2nights in April (so well in advance) - once we eventually found the place (not 500m from station as described!) we were then told that they were full and we would have to go back the way we came to someone's friend and stay at their place. Upon arrival there we were then taken to a third place! We had paid for an en-suite bathroom and this place only had a shared bathroom. It was right at the top of a building and was cramped and dirty. We had already pd in full and the new lady could barely speak english so nothing we could do really. We felt quite sorry for the owner as she was obviously doing the B&B a favour by accomodating us (it was Easter w/e) but it was such a let-down and not worth the cash we had paid at all. It really did put a dampener on the whole trip. All in all, I would not reccomend this B&B as it seems quite a scam and they take advantage of the fact that we have already paid so there is nothing you can do unless you can afford to pay for a new place!

Stayed April 2011, travelled as a couple
Helpful?
2 Thank Macanni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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58 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 May 2011

I went to Rome with my older sister (I'm 19 and she is 23) at the end of April. We had walked from the station to the b&b and got to the road that it said it was on, but couldn't find it! But it was hidden behind scafolding! Needless to say it didn't look very nice! We then managed to work out that it is on the 3rd floor in a block of flats- with no lift (not a problem just bare it in mind!). We were shown to our room and where everything was (not that there was a lot!). The room was a good size but NOT as big as it looks in photos, actually none of the photo's look like they actually do. The bed wasn't comfortable and we had a view of the scafolding out of window. We couldn't close the doors of the window properly and there was A LOT of noise throughout the night and car alarms and horns going off early in the morning. The shower I used first didn't drain quick enough and therefore flooded and also the shower door fell off! It wasn't very clean either. I used the other shower (we had shared facilities) was about 60cm square and tiny! I am not small but neither am I big and I found it very hard to get washed! Breakfast: Well... In the photos and explanations it looks and sounds quite nice... no! There was a choice of 2 cereals, bread and some pre-frozen processed covered in sugar coisant! We had to eat on plastic plates and bowls and drink from plastic cups- very glamourous! The lady in charge looked very scary and was very blunt and slightly rude about everything. On the last day we asked her what time we needed to leave the room (at 9.20) thinking she would say 12noon as this is what it says or even 10am as standard. She said now. What?!? She told us we had to leave the room now as other people had changed their mind and wanted a room without a shower so needed out room. We said we hadn't packed so she told us to pack and leave the room. I'm not entirely sure why we had to go so quickly as the other people we already there and didn't need to sleep in it or anything! Anyway, we vacated the room and she immediately ushered the other people into the room- knowing she hadn't changed the sheets or cleaned it! Ew! I hope it wasn't like that when we arrived! She then accused me of stealing a mini basket thing that was actually in the room she just hadn't looked properly! We left our luggage there when we went out for a few hours but locked our bags just in case! I wouldn't saty here again, but if you are on a budget, it's in a pretty good location - about 15minutes walk from the Spanish Steps. Rome is amazing and you should go there! I'd pay slightly more for my hotel next time though!

Room Tip: Pay a little extra for a much better hotel!
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  • Stayed April 2011, travelled with family
    • Value
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Helpful?
4 Thank AdventuousRobyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 October 2010

After staying in ‘Casa di Iginia e Paolo’ for 4 nights, we would not recommend this B&B to anyone. Our overall experience has left us disliking Rome as it ruined our trip due to a number of negative reasons.
Our first impression of the room was that it was far from the glamorised photos used to promote the B&B. The room was far too cramped with just enough room for two people and their suitcases. The walls were filthy, furniture damaged, door frames coming away from the wall and plenty of mould and rust in the shower. There was also dangerously exposed wiring. Another problem with this poorly run guest house was with an extremely rude and dishonest owner named ‘Paolo’. On their website it claims that the owners spoke English, although not expecting perfect English, when we had a problem he always claimed to not understand although previously speaking in English. He was never there and could only be contacted through reception, as he never answered his mobile phone. The owner did not want to honour some of the entitlements listed as facilities offered by the B&B and got very angry when questioned. Reception hours were very limited and never open when they said they will be. The staff on the reception tried to be helpful but did tell us that they did not care if we missed our flight and got stuck in Rome.
We only could have wished we had seen reviews before booking this B&B as other reviews are similar and no one should have to experience this on any trip or budget.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
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Helpful?
6 Thank nlprae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corfu, Greece
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 October 2010

My spouse and i, have just returned from our 6days stay in Rome. We stayed at Casa Iginia e Paolo, which was a nice bed and breakfast for those who want to visit the Eternal City... We stayed at room number 14, which was nice and clean with all the necessary staff/equipment for a convenient stay. Soft double bed, a TV, a small but ok, fridge, and mainly, a clean private bathroom... The breakfast was rich, and the staff, so friendly! We had new towels every 2 second day, and that was ok... the atmosphere was friendly, and the accommodation seemed to be recently, restored and refurnished!
Absolutely, we would recommend it!

Thanks for having good time in Rome,
Casa Iginia e Paolo

Giannis-Stella
GREECE

Appena siamo arrivati, dopo un soggiorno di 6 giorni in Roma! Abbiamo alloggiato a Casa Iginia e Paolo, un bed and breakfast, solo un po' allontanato dal centro della citta. In linea di massima, si tratta di un bed and breakfast, comodo e pulito. Il staff e molto amichevole. Il secondo piano del edificio, a cui si trova il bed and breakfast (c'e un ascensore), e molto bello, e, forse, appena rinovato. Abbiamo alloggiato nella camera numero 14, una bella camera, con un letto matrimoniale e un bagno privato, molto pulito. C' e un frigorifero piccolo, ma e stato sufficiente... Tutto e stato bene. Indubbiamente, lo raccomandiamo! Speriamo, che alla prossima volta, parleremo l' italiano piu sufficiente!

Grazie Casa Iginia e Paolo per il comodo soggiorno!

Giannis Stella
GRECIA

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Giannis27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2010

the hotel is great but the woman who works there is not friendly, the other guy who works there was very friendly he was about to clean our room when she came in and told him not to clean our room, when we book the room the check out said 10.30 at morning but the lady came at 10.00 and say we have to leave the hotel or we will pay for staying more. but of course we didnt leave till what our paper said 10.30 and i would not pay a penny more. if the manager of the hotel see this i will say u should get her off the job she is not friendly to the guests. let me say that she is a stupid. my name is Jagathai Hasan i stayed at room number 7 my phone number is [-] u welcome to call me, but i suggest u to get her off the job

  • Stayed July 2010, travelled with family
    • Value
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Helpful?
2 Thank jagathai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 May 2010

We stayed at the Casa di Iginia e Paolo during the Easter week-end in 2010.

We really didn't enjoy our stay there for the following reasons :

- the room we had didn't look at all like the pictures on the website.
- the room was extremely small (not enough space to have our suitcases open...), dirty (the wall were full of black marks) and extremely old fashioned.
- the room laked of fresh air and was kind of damp, as there was no window
- the towels were not changed every day but every two days which they should have told us before (we put our towels on the floor the first morning and they were back on the towel rack the next day ... not very nice...) the towel at the bottom of the shower was never changed in the 4 days we were there.
- the bathroom looked like it was not finished
- the walls are paper thin. We could almost follow the conversation of the people in the next room.
- the breakfast was extremely simple, to say the least, with some old cornflakes, milk, a pack of industrial toast bread from some discount shop, coffee and tea which didn't taste good.
- in the morning, the owner put the music as loud as possible to get the customers out of there so she can clean the rooms. When I am on holiday, I don't always want to be out of my room by 9.30 and I certainly don't want to be told when to get out by the owner!

The only thing we like about it is the location. It's from walking distance to the Spanish Steps, which is what attracted us in the first place. Maps don't lie so it was indeed next to the Spanish Steps. At least one thing we didn't get disappointed about...

In a nutshell, this place looks more like a bad youth hostel and for 83 euros a night, I think it's a rather expensive one! I definitely would not recommend this place.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank goldfish04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
1 review
Reviewed 22 April 2010

This is not a fancy hotel, it is a legitimate Rome B&B. The room was spacious and clean, we had our own bathroom which was also clean. The staff was very friendly, calling to make us reservations at Galleria Borghese (which was sold out, make your reservations weeks in advance), letting us use their computer, and putting on a decent breakfast. From the Termini we took a short bus ride, walked two blocks and arrived. It was a short walk to the train station - good location. This is not the place to stay with children, but for a couple it was great!

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah-n-Rob-Seattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa di Iginia e Paolo Bed & Breakfast

Property: Casa di Iginia e Paolo Bed & Breakfast
Address: Via Romagna 14, 00187 Rome, Italy
Region: Italy > Lazio > Rome > Ludovisi / Via Veneto
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #2,890 of 3,620 B&Bs / Inns in Rome
Price Range (Based on Average Rates): £
Hotel Class:2 star — Casa di Iginia e Paolo Bed & Breakfast 2*
Number of rooms: 10
Official Description (provided by the hotel):
If you are looking for a clean, comfortable room to rent in central Rome, to sleep near via Veneto and Villa Borghese, with everything you need for a pleasant stay in Rome, Casa di Iginia e Paolo is just for you.We have well-lighted, large rooms and the entire house has wi-fi access. Breakfast is included in the price... ... more   less 
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Also Known As:
Casa Di Iginia e Paolo Hotel Rome
Casa Di Iginia e Paolo Bed And Breakfast

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