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“Extremely Angry and Disappointed” 1 of 5 bubbles
Review of Legends Hostel

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Legends Hostel
Ranked #201 of 1,067 Speciality Lodging in Rome
St. Louis
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Extremely Angry and Disappointed”
1 of 5 bubbles Reviewed 18 July 2006

I had an extremely bad experience at this hostel. I had a complicated booking at Alessandro Legends Hostel, (I was scheduled to change rooms twice.) On the third night I made a point of confirming with Mintu, the guy at reception, that I was in the correct room, and he agreed that I was. Later that night, around 2:30 AM, he came into my female dorm room, shook my shoulder and shined a flashlight into my face, and then ordered me to gather all my things and change rooms. Naturally this woke up the entire room as I began trying to pack all of my belongings at 2:30 AM, in the dark. Mintu ordered me into a room with three men who I didn't know. When the girl who was traveling with two of those men, who never wanted to take my bed in the first place, convinced him that she was fine staying with her friends, Mintu told me that I could move all must stuff BACK to my room. This pointless ordeal lasted atleast half an hour, and because I had a museum reservation in the morning and had to wake up early, I am physically exhausted and furious about it. I told Mintu that I expected a refund for that night and tonight, the last night of my stay in Italy, and he said Ok. I made reservations at a different hostel for tonight, and when I spoke to the staff about the incident, they informed that they could not give me a refund for cancelling my reservation. I would like to emphasize that I did not expect a refund for having to change rooms, or because I cancelled-- I expect a refund because Mentu's behaviour was totally inappropriate, pointless and inexcusable. Because the staff was unwilling to compensate me for my trouble, I plan to post as many negative reviews as I possibly can on as many websites as I possibly can. Take my advice-- find a different hostel.

  • Stayed July 2006
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank Elise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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147 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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Additional Information about Legends Hostel

Property: Legends Hostel
Address: Via Curtatone 12, 00185 Rome, Italy (Formerly Alessandro Legends)
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Hotel Style:
Ranked #201 of 1,067 Speciality Lodging in Rome
Price Range (Based on Average Rates): £
Hotel Class:4 star — Legends Hostel 4*
Number of rooms: 10
Official Description (provided by the hotel):
Legends Hostel (formerly known as Alessandro Legends), has become an independent hostel after recent renovations with new administration. The hostel is ideal for families and those who prefer cozy and tranquil lodgings as it is in a quiet location. The Legends Hostel is geared primarily towards private accommodations and smaller dorm rooms, either with shared or en-suite bathrooms. Our international atmosphere and English speaking staff help make us a true backpacker's paradise. ... more   less 
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Also Known As:
Legends Hotel Rome

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