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“there is no |AC, not even electricity , no free dinner or breakfast as thery said”
Review of Hostel Mona Lisa

Hostel Mona Lisa
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Hostel Mona Lisa
Ranked #859 of 1,118 Speciality Lodging in Rome
ancona
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“there is no |AC, not even electricity , no free dinner or breakfast as thery said”
Reviewed 7 August 2010

I stayed there 1 night, i didnt mind the drunk ppl who slept there, things i didnt like are that I paid 18eur for bed in room in which 6 ppl slept and the others paid 12eur. I stayed 8 hours,
They say there is dinner and Air Conditioner, not true. There wasn;t even water and eletricity, I slept in room where i had to use my flashlight and there was no sheets, on top of that i had to stay 30 min outside of building cos they didnt have the key from the building where i slept *(thats the other building , theres no common area, and the person who worked there was expecting me just to lay in dark in my bed and not move)
I dont recommend this place, sux! Dont go there!
ps no internet as well

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank subhumanoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level 5 Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 23 July 2010

Easy (10 mins) walk from the train station made an easy transfer from the airport. The welcome we got was warm and friendly and the hostel was immaculate. I travelled with 3 other friends and we had the private en-suite room which was spread across a ground floor and mezzanine level and had air con (which we were able to use as we liked) and a lockable fridge which doubled up as a safe. Ok, so the view from the window was nothing to write home about but when you can walk to the Trevi Fountain, Spanish Steps & Colloseo within 10mins each its no big deal! Despite all this the area was lovely and quiet and the room was fantastic value for money.

Note though-I actually travelled here in June 2006 so maybe things have changed?

  • Stayed June 2009, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ratty1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2009

we really regret staying here.
after merely seeing the room we went back to the office to change our booking from 3 nights to 1 night and in the mean time, try find somewhere else to stay. looking back, we shouldn't have even stayed one night.
after just one night i was literally eaten alive by bed bugs (counted over 600 bites on me).

no cream or tablets the pharmacy could give me would work and i ended up in emergency at the hospital getting needles to calm the pain and the aggravated bites.

this all still didn't work and we ended up having to cut our holiday short there (2 weeks early) to go back to London to see english speaking doctors to find out what i needed to do and to try get some relief and get better.
2 weeks later im still not better and sitting at home trying to rest instead of being on my dream holiday.

just dont do it. dont risk it.

for those who dont believe me, i have attached some photos (and these aren't even all the bites!)

i hope you take my advice

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank eee85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rome hotels

New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 March 2009

I was totally unimpressed with the hostel. Unprofessional, bad service, and not genuine people.

At the time I arrived to check in (evening because of their lock-out hours) they gave me the 'there's been a mistake on the computer system with your booking' story they seem to have given to other people in the past. When I asked why I hadn't been contact earlier they said they had just found out about the problem THAT day. I can't believe that considering I booked months in advance.

They then said they could put me up at another hostel they were associated with, which they promised offered the same facilities they did. As it was late and I was alone in the city I went to the other hostel, which did not offer the same facilities (towel hire, safety deposit, internet) at all!! It was also MUCH closer to the train station, one street away to be exact. As a solo female traveller one of the reasons I had SPECIFICALLY booked a hostel away from the station, because I didn't feel it would be safe for me returning by foot alone at night. The cost for the night was the same as for the original booking.

I was totally unimpressed with the lack of apology from the hostel and the fact they had obviously bumped my booking without telling me for whatever reason. I stayed one night only in the other hostel as I was rather stuck, it being later in the evening. I promptly booked the rest of my stay in another hostel (Alton Room), in a nicer part of town, though for a higher price.

I would NOT recommend this hostel at all, and if you do book it anyway have a few other hostels contact details as a back-up in case they do the same thing to you they did to me. Absolutely disgusted with their customer service.

  • Stayed February 2009, travelled solo
    • Value
    • Service
Helpful?
1 Thank kiwigirl83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 October 2005

Mona Lisa was a small converted 2nd floor Roman apartment into a hostel. It had 3 large rooms for 8-10 dorm beds and a girls only dorm. There was also a private room for a small family. There were 2 clean bathrooms and smoking was only allowed outside on the small terrace.

The hostel was located a 30min walk from Stazione Termini toward the west so close to the tourist sights in a quiet back street, one block from Via Nazionale. It felt like a safe area and there were many good Tratorias that wouldn't charge the earth despite its location. It was convenient for walking to all the sights and I felt almost like a Roman living there.

This was a nice quiet hostel if you like your sleep, unless there were early risers. There was a 3am curfew.

The staff were very friendly, helpful and a laugh. There was also free internet access and lots of powerpoints for charging batteries.

Breakfast was a light continental of croissant, toast, coffee and juice. The kitchen is there if you want to make a little more.

Recommended if you like a convenient and quiet place to stay.

Helpful?
23 Thank Timbervolt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hostel Mona Lisa

Property: Hostel Mona Lisa
Address: Via Palermo 13, Rome, Italy
Region: Italy > Lazio > Rome > Monti
Hotel Style:
Ranked #859 of 1,118 Speciality Lodging in Rome
Price Range (Based on Average Rates): £££
Number of rooms: 24
Also Known As:
Hostel Mona Lisa Hotel Rome
Mona Lisa

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