In twenty years of visiting Rome this is the worst hotel I have had the misfortune to stay in.
The hotel is central enough and the secure entrance is secure during the day when asked who you are but at night you are just buzzed in. The staff on at night appear to find guests an inconvenience and seem less than happy if you come back after 11pm. The main receptionists are very pleasant and helpful.
Breakfast is ok and coffee is handed over with barely a smile, you just want to get out as quickly as possible as the atmosphere is so poor.
The room was ok in size but a bit faded and the lighting very poor, low wattage or not working. The shower could flood the bathroom if the spray hit the door of the cubicle. Towels were never replaced, even if thrown in the bidet they were just hung up to dry. On arrival used soap and shower gel packet in shower so obviously not cleaned beforehand, bottom of shower doors badly needing a good clean.
Purchasing Internet access was a waste of time as the signal was so poor, I would have been better going across to McDonalds.
The safe did not work and the air conditioning was ineffective.
The location was about all that could be described as good. A big disappointment after reading other reviews. Never again, I love Rome and I am glad it was not a first visit.
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- Also Known As:
- Il Gattopardo Relais Rome
- Il Gattopardo Relais Hotel Rome