Arriving at the hostel
The "hostel" is operated by Chinese people and consists of a set of apartments situated across the quarter besides the Termini train station, which is one of the dirtiest and most uncomfortable parts of Rome. If you arrive at night, the reception (in one of the apartments) is really hard to find. Only a small, easy-to-oversee plate on the wall and the name besides the bell button point at it, and all maps on the homepage show wrong locations. Arriving during the day, just look for a crowd of people looking like just having arrived from Africa.
We stayed four days at the hostel and had to move to another apartment (a few streets away) after the first two nights. The first room (406) was about 8-9 sqm and without any window. When we complained about this we were pointed at the fact that we had an air condition and a second room (405) with a free upgrade to a private bathroom (where the flush did not work and a pump sounding like a hoover was working from 06:30 in the morning). The second apartment we moved to was a bit better (it also had a kitchen). The two rooms were ok (002, 003). In 003, there was an air condition but no remote control (costs extra - but just have a look for a small hole on the machine). Each of the rooms had two single and one double bed. In 002, the double bed was a mattress on the floor, but ok. In 003, the double bed was really hard and not usable.
Each morning, a chinese service person comes to your apartment and prepares a tray with your "breakfast" (a caffeine-free coffee substitute without milk, artificial fruit nectar and a croissant and cake, both in a plastic packing - the estimated value is below 1€). You can order the breakfast between 08:00 and 10:00 but it has no effect on the actual time when you will get it (it was always around 8:40). NB, the cappuccino around the corner costs 1,50€ and is really good.
Although you will need to give a credit card number when booking, you will have to pay the bill by cash on arrival (!). Since the hostel is distributed over different apartments in different houses the "reception" is always a few minutes walk away. Most of the time there is no english speaking staff at the reception desk, but they will hand you a mobile phone with a english-speaking person on the line. WLAN is only available at the reception and not in the rooms.
Overall, the web page raises wrong expectations.
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