My husband, daughter and I stayed at the Diocleziano for 5 nights on a recent "tour" of Italy. This was our first oversees experience and did not start off well but Tomasso and the other front desk guys at the Doicleziano made everything so much easier. We had booked a "shared" transfer from the airport to the hotel. There were 15-17 other people in this van. The driver went hotel to hotel dropping off guests. We were the next to last to be dropped off. When we got out to retrieve our luggage I noticed that my husband's suitcase was missing. The driver insisted we did not load it in the van while we were the airport. We knew we had and that he had mistakenly left the suitcase on the sidewalk at another hotel while unloading someone else's luggage. The driver, who spoke very little english, went inside the Diocleziano and spoke to Tomasso who was on duty at the time. After an overnight flight, we were all exhausted and upset about the situation. Long story short, Tomasso and the concierge, (I'm so sorry I can't remember his name), made several calls and two hours later our luggage showed up !! The entire staff at the Diocleziano went out of their way every day to make our first stay in Rome wonderful. Everything from their restaurant suggestions to their daily freshly stocked mini frig was great. The last morning of our stay there, we decided to sleep in for a bit. My daughter and I missed breakfast so I went down to the bar area and asked for a cup of cappucinno. I was going to take them both back up but the bar tender said he would bring them up for me. A few minutes later, he showed up with a beautiful tray of pastries, toasts and nutella, and our cappucinno ! What great service. It was also the only hotel in Rome that offered a coffee/tea maker in the room. Very close to the train station, but very quiet location. I would definitely recommend the Diocleziano to anyone travelling to Rome.
- Official Description (provided by the hotel):
- Tucked in a quiet street, just behind the Diocletian Baths, the Hotel Diocleziano is a haven in the hustle and bustle of Rome's city centre! Just a 5 minute walk from Termini Train Station, the main bus routes and the metro lines A and B, Hotel Diocleziano is the perfect starting point for discovering the Eternal City. All our 35 rooms are equipped with Wi-Fi connection and daily restocked mini-bar - completely free! Not to mention the complimentary gym and sauna, where guests can relax after a busy day sightseeing. And if you are lucky enough to find it available, make sure you book the Deluxe Room. Its spacious terrace, overlooking the ruins of the Diocletian Baths, is a private window to History... If you are looking for a cosy and relaxing 4-star hotel, with a friendly multilingual staff, happy to cater to all your needs 24/7, then you might just have found your place in downtown Rome! Diocleziano STAFF ... more less
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- Also Known As:
- Diocleziano Hotel Rome