We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,424)
Filter reviews
2,425 results
Traveller rating
1,669
640
85
21
10
Traveller type
Time of year
LanguageAll languages
More languages
1,669
640
85
21
10
Show reviews that mention
All reviewstermini stationcomplimentary soft drinksdiocletian bathsla famigliaquiet streetmini barbreakfast staffexcellent hotelside streetthe hotel stafffree internetminute walkbreakfast was excellenthotel is locatedconvenient locationhop on hopvisit to rome
Filter
Updating list...
86 - 91 of 2,425 reviews
Reviewed 15 November 2017

This hotel tries very hard and it shows. The staff are terrific and very patient. The hotel is immaculate throughout. We had a room to the back as we wanted quiet but do not expect wonderful views, it is not a priority in Rome. We chose this hotel as it was 10 minutes walk from the 'Termini', which is where all the trains, metro and buses come and go from. We were disappointed at one thing, the roof terrace is not open to the general public and it was one of the main draws in our booking here. We had hoped to avail of it with a romantic drink as we were celebrating a special occasion. The website gives the impression that it is available to all. Also, I hope you don't like a lie in as we had singing maids doing the room service with the TV on in the room next to us as 8.00 am in the morning - we did not think it worth complaining about. A few more little points - there is no evening dining although you can have room service and the bar is an after thought, and limited. There are tables to sit at for a drink but they are more or less in a corridor and not conducive to spending time at. Overall, the hotel is still better than many and these things are minor. They have a high TripAdvisor score for good reason.

Room Tip: Back rooms are quieter
  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Maehb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna_Aveta, Direttore at Hotel Diocleziano, responded to this reviewResponded 20 November 2017

Dear Maehb,

Thank you very much for writing a review about your recent stay at the Hotel Diocleziano.

We are sorry to hear that there was a minor disappointment, though, which we believe was a misunderstanding. Here at the Hotel Diocleziano we believe that transparency is one of the most important things we owe our guests, especially during the booking stages. This is why we have the most accurate descriptions and the most realistic pictures possible on our website, and we ensure that all other partner website do the same. We are certain that there is no mention to a rooftop terrace on our website. We don't have one and we wouldn't advertise one, as this would only lead to such disappointments. This is why we would be thankful if you could send us a screenshot of said advertisement. That way we can make sure that this wrongful information is corrected.
For a special occasion or when looking for a different view, we can recommend booking our Deluxe Room, with its private terrace overlooking the Diocleziano Baths. We are sure you won't easily forget the sunset over the Roman ruins!
It would have been our pleasure to upgrade you to this room, had it been available at the time of your stay. In any case, our Front Office staff is always happy to assist in such situations and to try and find a solution that is convenient for both parties.

We are also sorry to hear that your sleep was interrupted by the chambermaid singing next door. We can tell you that the lady in question was a temporary replacement for our permanent member of staff, who was on sick leave. Thanks to your feedback we will no longer be requesting the services of this specific chambermaid anymore. Our main goal is to give our guests a comfortable stay and excellent service and such behaviour is absolutely not up to our hotel's standards.

We trust that these unfortunate incidents didn't discourage you from staying with us again in the future and that all other aspects of your experience helped make up for it.

Until next time!

Anna Aveta
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2017 via mobile

Located in a quiet street right next to Roma termini, Hotel Diocleziano provided us with a wonderful room and nice experience. The staff were nice and fluent in English. Our room was spacious and clean with a balcony. Free minibar that is restocked everyday is always welcome in our book. Attractions are at a walkable distance. All in all, a lovely hotel for a lovely city.

Stayed: November 2017, travelled as a couple
1  Thank RemK20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

The hotel is very nice. Check in was quick and easy. The staff make this hotel, they were easily some of the nicest people we met in Rome. Camila in particular was very helpful.

The room was clean, comfortable and of a reasonable size with a big bathroom. Each day the room was cleaned and housekeeping filled the minibar with a selection of free soft drinks which was lovely.

The food we had for dinner via room service was really good. The only thing I think that could be improved was breakfast. There aren’t many hot options to begin with and the few that were vegetarian would be contaminated due to the set up.

Other than that it was a perfect stay and I’d definitely visit again.

Stayed: November 2017, travelled as a couple
Thank Tasisinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna_Aveta, Direttore at Hotel Diocleziano, responded to this reviewResponded 14 November 2017

Dear Tasisinc,

Thank you so much for your review and for your kind words about our staff. We can easily agree with you; location, facilities and services are very important, but our dedicated and helpful staff are a true asset to our hotel.

We are sorry to hear that our breakfast buffet didn't quite live to your expectations. We know how important the first meal is to start the day on the right note, that's why we ensured there are plenty of options to choose from. The hot food options consist of bacon, sausages, potatoes, scrambled, boiled and a la coque eggs, mushrooms, baked beans and carrots. Each of these items are presented in separate containers, so to minimise contact between them.

We thank you very much for your suggestion and feedback. Our guests' comments are an invaluable tool for us to develop and better our service, in order to always give them a unforgettable stay.

We hope we'll have the pleasure to welcome you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2017 via mobile

Another fab stay at this lovely hotel. Hotel Staff are so friendly and helpful and all speak very fluent English. Super clean rooms, with extras like toiletries and free mini bar for drinks restocked each day. Lovely breakfast with lots of variety. Ideal location for Termini and easy walking distance to all the famous sites or to the metro for the sites out of the city centre. Surrounded by good local restaurants. This hotel is 5 stars!!

Stayed: November 2017, travelled with family
Thank jennief87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna_Aveta, Direttore at Hotel Diocleziano, responded to this reviewResponded 14 November 2017

Dear jennief87,

It's great to see you back at our hotel and we are thankful that you took the time to share your experience with others.

We hope that this is only the beginning of many more holiday memories made together!

Until next time, in Rome!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile

This was our first visit to Rome and the staff at this hotel went above and beyond our expectations. They were so friendly and made sure we were having a great visit. They made great restaurant recommendations and arranged our transportation from and to the airport.

Stayed: November 2017, travelled as a couple
2  Thank Bryce G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews