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“Lovely”
Review of Portrait Roma

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Portrait Roma
Ranked #2 of 1,267 Hotels in Rome
Certificate of Excellence
Reviewed 26 April 2014

We had our honeymoon there! Fantastic! We love those type of hotels, but normally they are too formal and stuffy for us, but the staff have adjusted to us perfectly! We were treated with respect, but friendly. We were also not well on our 1st day and they were brilliant looking after us. The breakfast was the best we ever had, such a selection! Would recommend to anyone! Thank you for our lovely stay

  • Stayed: May 2013, travelled as a couple
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2  Thank Frezja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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283 - 289 of 737 reviews

Reviewed 22 April 2014 via mobile

Portrait hotel amazed me. I love elegant and classic design. My room had great and opened city view. I love old buildings and houses from my balcony view. It was wonderful. My room was spacious and fabulous. I and my hubby spent our first dinner from hotel balcony because of its beautiful view. I totally love it.

  • Stayed: May 2013
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2  Thank ggodoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

The location within Rome is second to none, a bit like staying in a serviced apartment off Bond Street. Surrounded by luxury shops, the hotel is within walking distance of the majority of the tourist attractions. The decor is stylish, modern and spotlessly clean. The staff make or break a hotel and they were faultless. The breakfast was good but needs to be better for a 5 star review. The laundry service woke us up on a couple of occasions. I would definitely recommend it particularly to couples looking for Italian style and service.

  • Stayed: February 2014, travelled as a couple
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11  Thank billystar51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GianlucaVallerotonda, Rooms Division Manager at Portrait Roma, responded to this reviewResponded 9 April 2014

Dear Billystar,

First,
I want to thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and it’s apparent in this case we fell short. For that I apologize.
At the time you were staying with us the laundry service come twice in two different days early in the morning, making a lot of noises for which you complained to our Team.
The day after i asked to the outsourcing company to remove the employee from Portrait Roma laundry delivery service and be more attentive in the future.
We promise you to improve our breakfast selection, please fell free to contact me for any suggestion you may have.
If you give us a chance to earn back your trust, I can assure you that your breakfast will be personalized on your preferences and tastes!
I am very pleased to read your appraisal of our team, i wish to thank you for your nice words.

With Gratitude,
Gianluca Vallerotonda
g.vallerotonda@lungarnocollection.com
Rooms Division Manager

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Reviewed 20 March 2014

Everything was just perfect. Attentive and knowledgeable staff. Beautiful modern design and large rooms. Great location. They took great care of our family and our further travel plans in Italy! This is a hotel to remember and return to.

  • Stayed: March 2014, travelled with family
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7  Thank Douglas888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

Our stay in Portrait Roma was a very positive experience. Everything was taken care of: reservations in the best restaurants in town, champaign in the room, one night we didn't feel like going out and delicious food from neighborhood restaurants was taken up to the rooftop terrace where we had a romantic diner next to the fireplace, dvd's on the history of Rome and his emperors, delicious breakfast every morning in our room and a very helpful staff. This is the place to be in Rome!
Location - easy walking distance to most major attractions and shopping, beautiful suites superb outlook - from the huge suite windows and from the roof top terrace where you can enjoy breakfast or an end of day drink, fantastic service - a small hotel means that you don't deal with "departments (front desk, concierge, housekeeping etc) but with a single "host" who can help manage every aspect of your visit to Rome.
The Portrait Roma in Rome is a beautiful small boutique hotel in Rome. Everything about the hotel is either artistic or designer made or set in the period of the 1960sThe bathrooms too are designer oriented. The high speed Internet access is also free. The hotel is very conveniently located near the Spanish Steps, Trevi Fountain and the Ara Pacis Museum.

  • Stayed: January 2014, travelled with family
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5  Thank Park H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GianlucaVallerotonda, Rooms Division Manager at Portrait Roma, responded to this reviewResponded 19 March 2014

Dear Park H,

many thanks for the time you decided to dedicate to us writing this amazing review.
The Staff and me we are very proud about your kind words, a strong message to enforce our will to do always better and offer the guests a truly unique experience out of the time.
But the phrase "a small hotel means that you don't deal with "departments (front desk, concierge, housekeeping etc) but with a single "host" who can help manage every aspect of your visit to Rome" is one of the aspects of the Portrait Hotels Hospitality Concept.
Thank to this concept and thanks to all the reviewer, we are ready to open another Portrait Hotel in Florence, hoping to meet and exceed your expectation in another amazing city of this unbelievable country as Italy is.
All the Staff will be waiting for your at the next stay.

Sincerely,

Gianluca Vallerotonda
Rooms Division Manager
g.vallerotonda@lungarnocollection.com

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Reviewed 16 March 2014

Portrait Roma has a very convenient location on Via Condotti (main fashion street) near the Spanish Steps and in walkable distance to all the main sights in Rome.

It's a small boutique hotel, with very nicely decorated, good sized rooms. The bathroom had a glamorous feel with lovely Ferragamo toiletries. A particular highlight is the roof terrace with great views and an honour bar, where we enjoyed an aperitif each evening. Good speed wifi was included as well.

The hotel offers a room service continental breakfast which was high quality, as well as a limited room service lunch and dinner menu. You can also have breakfast on the terrace, but it was a bit cold in winter for this.

The staff were excellent - they arranged some activities for us and provided us great restaurant recommendations.

I'd definitely stay here again in Rome.

  • Stayed: March 2014, travelled as a couple
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4  Thank screwtape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014

Wonderful hotel in the heart of the action...The staff was top notch and the penthouse room was pure luxury. Views from the private decks were like a postcard and the room was quiet and lovely. The top floor terrace welcomed us with a great breakfast every morning. You will not be disappointed by any stretch and I cannot wait to return, especially after a long Alaska winter!

Room Tip: Penthouse Suite is large and opens on two sides to beautiful sun-filled decks
  • Stayed: October 2013, travelled with family
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3  Thank MrVeegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Portrait Roma

Address: Via Bocca di Leone, 23, 00187 Rome, Italy (Formerly Portrait Suites)
Region: Italy > Lazio > Rome > Campo Marzio
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#1 Luxury Hotel in Rome
#2 Family Hotel in Rome
#2 Romantic Hotel in Rome
#9 Business Hotel in Rome
Price Range: £424 - £782 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portrait Roma 4*
Number of rooms: 14
Official Description (provided by the hotel):
Hospitality is an art and Portrait Roma has made it a masterpiece. In a new concept of bespoke tourism, we have transformed uniform luxury into spontaneous personalisation. Live a private mansion with the services of a 5 star hotel built around a city, a suite tailored to you and experiences crafted to your lifestyle. Let us make your stay in Rome a portrait of you. And let us make it better than perfect. ... more   less 
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Also Known As:
Portrait Hotel Rome
Portrait Suites Rome

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