We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Service and location - Second to none!”
Review of Portrait Roma

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Portrait Roma
Ranked #2 of 1,261 Hotels in Rome
Certificate of Excellence
Rome, Italy
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Service and location - Second to none!”
Reviewed 25 June 2014 via mobile

This hotel is perfect in every way. From the moment of arriving where you are greeted on the first floor "living room" (more personalised service rather than just a normal reception check in area) by both Roberto and Thomas with a glass of sparkling champagne, to the entrance to a beautifully designed room, as the name of the Hotel suggests, filled with stunning portraits and an amazing marble bathroom.

The service is exceptional!! After getting settled in our room, Thomas took us to the private roof terrace where you overlook the Spanish Steps, Vatican City, Italian Parliament House, shopping district etc - whilst Roberto downstairs was arranging a beautiful local restaurant within 15 minute walk. They were only too happy to assist with any of our requests and has certainly made our stay in Rome memorable and one not to forget.

Absolutely 10/10 and the only place to stay on your next visit to Rome.

Trent

Stayed June 2014, travelled as a couple
Helpful?
3 Thank Trent N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

724 reviews from our community

Traveller rating
    674
    43
    5
    1
    1
See reviews for
170
410
24
34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (102)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 June 2014

We recently stayed at the Portrait Roma for three days.

All the staff was very helpful and I found everyone I met or talked to extremely friendly and professional, when we needed directions or restaurant suggestions we felt very cared for the whole time.

It was simply amazing to relax sipping a drink on the roof garden on the top floor after a long day spent walking and shopping. Breakfast was included in our rate and was served on the same roof garden every morning.

The room was big and extremely comfortable and the bathroom was huge and very luxurious. In our room we found a mini ipad prepared by the staff with all apps and other useful data where you can get get additional info on the restaurants and all the services that the concierge can arrange for you. But what really surprised us was that the mini ipad had a cellular connection and you could bring it with you while you visit the city. The device had the Skype app configured to call the concierge (in case you need or don't want to use your own phone) and personalized Maps app, where the staff added all the restaurants, boutiques, museums and monuments, and you're just one tap away from getting walking directions (in English) to any place in the city. Spectacular!

The hotel is extremely well located and it's just 5 minutes away from the Spanish Steps.

Fabulous!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GianlucaVallerotonda, Direttore at Portrait Roma, responded to this review, 23 June 2014
Dear Guest,

thank you for your review, we really appreciate each of your worlds.
Let me take this opportunity to describe shortly our new item we provide in two of our Master Suites.
This device with 3G connection is complimentary and completely at our guests disposal. Has been organized by the Portrait Roma Lifestyle Team with all the itineraries, restaurants and monuments suggested by them.
A privileged shopping experience map will help to find and enjoy each luxury boutique in the area and the section bookmark will easily guide them through the most important sightseeing spots of Rome.
A Skype connection allow our guests to keep in contact 24 hours with a Lifestyle or Assistant to have always a private and exclusive assistance in our amazing city.
Street Food, Restaurant, and the best Gelato in town won't be anymore a secret for any of our guests.
The Purpose of all this is to involve each of our guests in the local culture, to create a memorable experience and unforgettable memories.

Thank you again, and please do not forget to contact me in the future to became our repeater guest.


Best Regards,
Gianluca Vallerotonda
Hotel Manager
g.vallerotonda@lungarnocollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level 5 Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 June 2014

The Portrait Roma exceeded expectations. The deluxe suite was huge for inner-city Europe with a nice separate sitting room and large comfy bed. The service was outstanding. The rooftop deck has glorious views and is a great respite from the crowds.

Room Tip: Room 215 has a balcony on Via dei Condotti with a view of the Spanish Steps.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank azmad0c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas, United States
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 June 2014

To begin with, the location is unbeatable. Centrally located in a beautiful part of Rome, there isn't any area that would be better. The rooms are huge by european standards and beautifully appointed. Although the hotel doesn't have a restaurant (although you can get breakfast), the rooftop terrance, which is only for hotel guests, is perfect for enjoying a negroni in the late afternoon. But all that aside, the service, the service, the service. I cannot say enough about the service. They will bend over backwards with a smile to fulfill your requests. In fact, my wife and I were so impressed with the Portrait Roma that we changed our hotel reservations in Florence to the Portrait hotel there.

Room Tip: A/C is great. Ask for Room 324 or equivalent.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jared L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GianlucaVallerotonda, Direttore at Portrait Roma, responded to this review, 18 June 2014
Dear Jared L,

your words are very important for all of us. We wish you had a memorable stay with us. The Portrait Team will be very pleased to receive your feedback, they make the difference every single day doing their best to change a "standard "stay in a memorable experience.

Thank you very much, we really appreciate the time you have dedicated to us to post this review.

Please do not hesitate to contact me in the future for any assistance you may need.

Your Portrait Profile is now in our database togheter with with all your preferences. We are waitng for your future stay to personalize again your visit in Rome.

Sincerely,
Gianluca Vallerotonda
Hotel Manager
g.vallerotonda@lungarnocollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, NC
Level 6 Contributor
122 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 8 June 2014

After staying at chain hotels in other cities during our vacation, the Portrait Roma was completely different - very boutique, small, and intimate. We rarely saw another guest the whole time we were there. Streets are a little tight in this area, so our cab from the airport dropped us off a couple of blocks away and told us how to walk there. It's so discreet that we almost walked right by it!

The "front desk" is really just a room that's been converted to an office. Since the hotel is in the fashion district, it's right in the middle of Louis Vuitton, Hermes, Armani, etc. Not my thing, but other people at the hotel seemed excited! The staff offered drinks and snacks as we were checking in and provided us with an iPad pre-loaded with suggested restaurants and other attractions. They were also incredibly helpful during our stay securing tickets to The Vatican museum and the Coliseum/Forum (with no wait either place because we had "reserved" tickets). However, they could not exchange money, which put a little cramp in our plans.

The room itself was spacious with two closets, a seating area, desk, and separate bedroom with TV/DVD player. For the light packers, the bathroom also came with all toiletries (Ferragamo to keep with the fashion theme), cotton pads/Q-tips, hair dryer, and flat iron. They also provided fruit each night and bottled water sporadically.

Perhaps the best part is the rooftop terrace where breakfast is served, along with a bar and snacks in the evenings. We thought the bar was free, but we found out we were wrong when we checked out - oops. The terrace has a view of all of Rome, including the Spanish Steps (which are only a couple of blocks away) and the entrance to the Forum. We had breakfast there each morning, which included pastries, fruit, yogurt, hard-boiled eggs, scrambled eggs, bacon, potatoes, etc. and the staff would make any sort of coffee you wanted.

The location is great and within easy walking distance to the Spanish Steps, Trevi Fountain, and Pantheon and only a mile or so walk to The Forum and Coliseum, which seemed easy walking straight down the Via del Corso. There are also tons of restaurants, gelato places, etc. all around the hotel. It's obviously not anywhere close to the airport, but we were able to arrange that online when we booked, and our driver meant business! We got there in about 35-40 minutes.

Room Tip: Our mattress was pretty hard, but the room itself was quiet... I don't think you can go wrong wh...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vandelay37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corning, New York
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 June 2014

Thank you Portrait Roma for making our family’s first trip to Rome a memorable one. During our 9-day stay you delivered outstanding personalized services- from always greeting us by name to superb dinner recommendations and reservations (including gelato and macaron shops), always seemingly securing the best table in the establishment. Your rooms are amazingly sophisticated but comfortable with many of the items from the Farragamo/Lungarno line and daily fresh fruit treats left in the room. However, what truly makes Portrait Roma so special is the staff, who treated us like we were the only guests at your fabulous establishment. You also made our 25th Wedding Anniversary a special one with champagne and white chocolate covered strawberries (our daughter’s favorite). We will definitely be returning and recommending to all of our friends. When in Rome, this is the place to stay!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durango, Colorado
1 review
Reviewed 6 June 2014

We were welcomed so warmly to Rome by the staff at Portrait Roma and that welcome extended throughout our 9 day stay with them. They are wonderful and after a 9 day stay can't think of one negative to comment on. We immersed ourselves into the Roman culture and the staff was there to make restaurant recommendations , reservations and gave us directions on non-tourist food, it was amazing to have their expertise! Weronika always had a warm smile and helped us get tickets to see the pope in the papal audience! Housekeeping seemed aware of when you were in your room and when you were out so the room was always spotless upon our return. The location can't be any better if you want to walk everywhere and not depend on taxi. I would return to Rome just to stay at Portrait Roma, it is a beautiful city and this truly is an amazing place to stay! Thank you for the wonderful memories!!!!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenae A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rome hotels
Esquilino
Hotel Artemide
Hotel Artemide
#8 of 1,261 in Rome
6,742 reviews
Campo Marzio
J.K. Place Roma
J.K. Place Roma
#3 of 1,261 in Rome
419 reviews
Navona / Pantheon / Campo de’ Fiori
Hotel Martis Palace
Hotel Martis Palace
#6 of 1,261 in Rome
197 reviews
Show Prices
Show Prices
Show Prices
Monti
Villa Spalletti Trivelli
Villa Spalletti Trivelli
#10 of 1,261 in Rome
480 reviews
Navona / Pantheon / Campo de’ Fiori
Albergo del Senato
Albergo del Senato
#9 of 1,261 in Rome
3,554 reviews
Navona / Pantheon / Campo de’ Fiori
Lifestyle Suites Rome
Lifestyle Suites Rome
#4 of 1,261 in Rome
238 reviews
Show Prices
Show Prices
Show Prices

Been to Portrait Roma? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Portrait Roma

Property: Portrait Roma
Address: Via Bocca di Leone, 23, 00187 Rome, Italy (Formerly Portrait Suites)
Region: Italy > Lazio > Rome > Campo Marzio
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#1 Luxury Hotel in Rome
#2 Romantic Hotel in Rome
#2 Family Hotel in Rome
#9 Business Hotel in Rome
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Portrait Roma 4*
Number of rooms: 14
Official Description (provided by the hotel):
Hospitality is an art and Portrait Roma has made it a masterpiece. In a new concept of bespoke tourism, we have transformed uniform luxury into spontaneous personalisation. Live a private mansion with the services of a 5 star hotel built around a city, a suite tailored to you and experiences crafted to your lifestyle. Let us make your stay in Rome a portrait of you. And let us make it better than perfect. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, DerbySoft Ltd Shanghai HQ, Expedia, Hotels.com, 5viajes2012 S.L., TripOnline SA, Odigeo, Agoda and Evoline ltd so you can book your Portrait Roma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Portrait Hotel Rome
Portrait Suites Rome

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing