Our 3 night girls getaway started off on the wrong foot. Upon arrival for check in, we were told our room had flooded and they had to send us over to another hotel for our first night. Miraculously, our flooding would be fixed and dried out the very next day? I'm thinking they over booked the hotel and sent us lugging 50 pound suitcases about a quarter of a mile to the hotel commodore.
We returned the 2nd day (again with the luggage) and still no offer to pay got a quick cab ride etc.....Since it was before checkout we had to leave our bags for the day. They just sat in the very small lobby in front of and on the couch. They were still there when we returned after the entire day in Rome, but my friends new Italian handbag, did have a pillow over it for extra security! I will comment that the front desk was manned the entire time, but still seems like our luggage should be locked away.
The room was nice ( and by the way superior to the hotel commodore). Small but overall good for the heart of Rome. Good location close to termini and major sites in Rome. The staff was helpful.
Another odd event, we returned from our day of touring and our room was not cleaned. No fresh towels, beds not made etc. when we asked we were told we should have left our room key at the front desk (no one told us prior) but then it turned out our room door was left wide open all day? Not sure if we didn't get it shut or what went down......we asked for some clean towels and were told no, only the maid who already left could supply them.
There is a nice roof top breakfast area where we took our glass of wine in the evenings to enjoy a night cap al fresco. The breakfast selection is pretty minimal.
If I returned to Rome, I'd probably try to find another hotel. There was good (room, location, friendly staff, and roof top access) and then there was the odd things that happened leaving me with an overall ???
- Official Description (provided by the hotel):
- Situated in the heart of the city, between Venezia and Repubblica Square, The Opera Hotel is a short stroll away from the most interesting monuments of Rome.Completely new and refined in style, the hotel is decorated with contemporary art works and offers all the comforts for a pleasant stay.Guests will appreciate the agreable and refined environment of the modern 13 rooms, completely soundproofed.A top-floor terrace, used as roof-garden and breakfast lounge offers a marvellous view over the most important historical monuments of the city. ... more less
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