We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Max Hotel
If you like this hotel, you might also be interested in
Hotel Hiberia(Rome)(Great Value!)
US$231
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel Villa San Pio(Rome)(Great Value!)
US$323
US$264
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hotel Adriano(Rome)
US$200
US$185
Hotels.com
View Deal
  • Free Wifi
  • Breakfast included
US$351
US$342
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel des Artistes(Rome)(Great Value!)
US$206
US$106
Expedia.com
View Deal
  • Free Internet
Hotel Colosseum(Rome)
US$160
US$136
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel Raffaello(Rome)(Great Value!)
US$223
US$180
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Vatican View(Rome)
US$274
US$267
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
US$223
US$197
Agoda.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
US$263
US$225
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Reviews (251)
Filter reviews
251 results
Traveller rating
60
96
62
19
14
Traveller type
Time of year
LanguageAll languages
More languages
60
96
62
19
14
Show reviews that mention
All reviewstermini stationbreakfast bagboiled eggswould stay againfontana di trevithe hotel is cleanother attractionsquiet at nightcold meatsreception staffstayed here for nightsfloorcollosseumcheeseneighborhoodcerealtoaster
FilterAll languages
Updating list...
65 - 70 of 251 reviews
Reviewed 14 March 2014

Small hotel, 150 mts from Termini Station, all metro and bus lines close to hotel. The hotel shares the building with other similar establishments, it is on 3rd floor. We are so happy we have chosen that hotel. We receive the best attention ever, staff is excellent, they are on top of every request we might have. Room was enough for a couple, clean, nice. Breakfast was good, and there is always coffee and treats for tea time. We enjoyed our stay and plan to get back!!! Thank you staff of Max Hotel!!!!

  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank GabrielaWT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

The Max Hotel does not deserve its 3 stars. Where to start, there are so many negative points to this hotel:
- despite being located close to the train station, the area is very unsafe especially at night.
- the hotel is quite hard to find from the street and situated in an old residential building shared with other hotels of similar standards.
- the hotel is located on the 3rd and 4th floors with what seems to be an unsafe elevator (under maintenance when we arrived).
- the rooms are tiny and not sound proof (guests shouting at midnight, guest vomiting at 6am, we could hear everything coming from the hallway and the neighboring rooms including regular conversations, keys, etc.).
- the safe was not working so everything had to be locked away in our suitcase.
- the bathroom smells like sewage, the shower is TINY (no place to put the shower gel, has to be put on the floor but cannot be picked up without hitting yourself against the walls) and the towel heater is constantly on high with no way to be adjusted.
- the handle of the bathroom door is very old, heavy and loud and there is no door stopper so it makes it almost impossible to go to the bathroom in the evening without waking up the other occupants.
- over the 3 nights we stayed, the used shower gel bottles were not replaced. Instead the bottles were refilled with water in order to dilute the remaining gel.
- the breakfast area is very cramped and the food selection is very limited.

We stayed at several other places in Rome with a similar price range also located near Termini that were much more pleasant.

Stayed: January 2014, travelled as a couple
2  Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loredana T, Proprietario at Max Hotel, responded to this reviewResponded 11 February 2014
Google Translation

Gentile Cliente,
Vorrei esprimere il mio rammarico per quanto da Lei espresso in questa recensione, sottolineando che il nostro impegno quotidiano è volto a soddisfare le esigenze dei nostri graditi Ospiti.
A tal proposito mi permetta di non condividere affatto alcune Sue affermazioni:
- La zona in cui è ubicato l’hotel è assai privilegiata sia per chi vuole visitare la città, sia per coloro che raggiungono Roma per ragioni di business, essendo distante appena 50 metri dalla stazione centrale e dalle linee metropolitane A e B; ovviamente come accade in ogni altra metropoli, l’area, essendo centralissima è molto frequentata da persone appartenenti a qualsiasi nazionalità, estrazione sociale, economica e culturale ma non per questo poco sicura, dato che come avrà potuto notare nelle strade limitrofe c’è una costante presenza di autorità appartenenti alle forze dell’ordine adibite ai controlli. Inoltre, ho il piacere di informarla che nel ‘vecchio edificio residenziale’, come da Lei viene definita la struttura, durante le ore notturne lavora un addetto alla sicurezza la cui mansione principale è quella di tutelare gli ospiti dell’hotel, intervenendo nel caso in cui accedessero persone diverse da loro. Per di più, a circa 100 metri dalla struttura (precisamente a Via Farini) c’è un commissariato a cui si può fare riferimento, ovviamente anche nelle ore notturne.
- Deve sapere che non è stato un caso che Lei abbia incontrato degli operai intenti alla manutenzione dell’ascensore, infatti è nostra prassi, proprio per garantire agli Ospiti un alto livello di sicurezza, controllare con cadenze regolari, il funzionamento di tutte le parti elettriche facenti parte della struttura.
- Sono personalmente molto dispiaciuta per il disagio provocatoLe dal baccano fatto nei corridoi da altri Ospiti ma come può ben immaginare ciò non dipende da pecche strutturali organizzative, bensì dall’educazione o meglio maleducazione di alcuni individui; e tuttavia Le rammento che quella sera in particolare il portiere notturno che era in servizio è intervenuto più volte chiedendo ai clienti che stazionavano nei corridoi di rientrare nelle proprie stanze.
- Per quanto riguarda la cassaforte, dopo aver letto la Sua recensione, ho verificato personalmente il presunto malfunzionamento ma in realtà tutto è sembrato funzionare perfettamente; probabilmente se si fosse rivolto agli addetti al ricevimento, Le avrebbero spiegato l’utilizzo.
- Ritengo che la colazione sia uno dei punti di forza dell’hotel; i prodotti da me scelti sono tutti rigorosamente fatti in casa appositamente ed esclusivamente per l’hotel (torte, crostate, ciambelloni….); ne consegue che la qualità sia eccelsa. Le ricordo che oltre ai già citati alimenti, sono presenti croissant, yougurt magri e alla frutta, prosciutto cotto, salame, diverse varietà di formaggi, frutta fresca, frutta sciroppata, cereali e cibi senza glutine per celiaci. Da non sottovalutare il fatto che le bevande non vengono erogate da distributori automatici bensì sono preparate al momento nella cucina/bar adiacente alla sala colazione dal nostro barman.
- Ciò che mi ha maggiormente delusa della Sua recensione è quando afferma che le bottiglie del gel doccia vengono diluite con acqua invece di essere sostituite; ciò non corrisponde assolutamente a verità perché Le assicuro che i suddetti prodotti, gli asciugamani e l’intera linea cortesia vengono sostituiti quotidianamente dalle addette alla pulizia delle stanze.
Concludo il mio intervento informandoLa che se avesse mostrato apertamente la Sua insoddisfazione al momento dell’arrivo o durante il soggiorno, le saremmo certamente venuti incontro, aiutandoLa a trovare una sistemazione alternativa di Suo gradimento.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2013 via mobile

I spent one day before leaving from the (very close) railway station. The hotel has been recently renewed and updated to 3 stars rate, however it provides 4 stars standards in terms of cleanliness, home made food, tea time and staff competency. I'd rather suggest it too for longer, family stay as a great location to start any walk in Rome downtown.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank SCGulliver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2013

Hotel Max is under new management since Oct 2013. My husband and I spent 3 nights here. The staff are really helpful and friendly, they have a lot of knowledge of the area and can point you in the right direction for everything. Met the owners while there and they truly have put their all into their Hotel. Rooms are very clean, bright and was suitably furnished for our stay there. Breakfast was typically continental and of good quality. Our room was cleaned daily to a high standard. Will definately stay there again. The only downside, which is really a small thing, there are no tea making facilities, which would be nice for that last and first drink of the day.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Kazzie1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile
Google Translation

Stayed: March 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loredana T, Proprietario at Max Hotel, responded to this reviewResponded 3 weeks ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews