After walking out of the train station we headed down a seedy looking street to find our hotel. The only good thing about this place was it's close proximity to the train station, and even that was hard to see as a positive once we had checked in.
We found the poorly signed hotel which looked run down, in a very unsafe feeling street. We had to push a button to be let in so we made our way inside. There were two other hotels located in the building too. We found an elevator which barely looked operational so we lugged our 40kgs of luggage up the mostly broken marble stairs.
On level 3, we found Hotel Max. The staff laughed that we carried our bags and didn't use the lift but to be frank, we weren't even sure it would safely get us to level 3.
We checked in and were shown to our room, the key was a usual style key with barrel lock and a heavy oversized key ring. As soon as we opened the door we were overcome by a very very strong sewage smell. It was horrendous. I haven't smelt anything as bad In a hotel before.
After stopping myself from being sick, we decided to go out for the afternoon. We came back to our room after dinner, we noticed the sewage smell at the reception area and down the hallways. It was bad, really strong. We opened our door and the smell was worse, particularly in the bathroom area but the smell didn't discriminate, it crept right through the room and didn't leave. I opened the balcony door but couldn't sleep with it open because it joined to the next door room, even though there was a partition, I didn't feel safe. I shut the bathroom door to try and contain the smell but to no avail. It just made the smell in the bathroom enough to kill you!!
The next day when we went to shower, we noticed the shower head was in the wrong position. It was along the side wall of the bath pointing to the bathroom, it wasn't at the head of the bath where it normally would be. As a result, the bathroom flooded because water was spraying out everywhere, no shower curtain or anything.
For A place which claims it to be recently updated, it's awful. The walls are an awful orange with large scuffs, the curtains are orange and hideous on the eye also. The decor is lacking in attention to detail, all the light fittings are off centre and leaning to one side, there were missing globes from the bedside table also. I would say it's falsely advertised at "recently refurbished". The bathroom floor was also very dirty which wasn't nice at all.
I would say this would have been one of the worst places we stayed on our trip and we stayed in many!!
What also annoyed me immensely is that we hung the "do not disturb" sign on our door when we went out that morning. We had been victim to a hotel room robbery at a prior location so we didn't ever want our room cleaned or made up during our stays. We left the room with the "dnd" sign and went out for the day. We got back to find the sign was missing, it had been placed on the inside of the door and our room had been made up. I was furious. All our clothes has been moved and jumbled up and the room made up. Not only this but our balcony door was left open!!! They were obviously trying to clear out the hideous smell that is "Hotel Max" We didn't want anyone going in there unnecessarily.
The breakfast room is poky with three tables seating 2 people at each, the selection is limited and the food is all cold bar the toast you make yourself and the very few hard booked eggs on the window sill.
If you are looking for a peaceful sleep, you won't have it hear. The buzzer to let people in is extremely loud and it was heard every time someone returned to the hotel and needed to be let in. The walls are not the slightest bit sound proof and you can hear everything!!
All in all, I would not recommend this place to anyone. The smell is enough to make you vomit and it is constant, you cannot escape it! It is a hideous place and I really wished we had never stayed there!!
- Official Description (provided by the hotel):
- The Hotel is located in Rome downtown, just 200 meters from StazioneTermini (central railway station and main hub for subway, bus etc.).Colosseo and the Fori Romani can be reached on foot in 15 minutes, theBasilica of Santa Maria Maggiore can be reached in 1 minute on foot.Surroundings are full of cafés, bars, shops and restaurants.The hotel is made up of 15 rooms over two floors within a building located in a very well-known street in the center of Rome.Defined by a classic design style, the rooms’ furniture includes flat-screen TV, air conditioning, minibar, safe, free Wi-Fi access, private bathrooms with complimentary toiletries.Start your day with a continental breakfast buffet of sweet and savory, with Italian coffee and cappuccino made on demand. All the desserts are homemade.Breakfast is served from 7.00 am to 10.00 am every day but Sunday, from 7.30 am to 10.30 am.A multilingual staff and a luggage room are at your disposal, the staffwill be happy to make reservation for you for tours, transfers, cinemaor to provide useful tourist information. ... more less
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- Also Known As:
- Max Hotel Rome