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“Great location for a budget hotel”
Review of Palma Residence

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Palma Residence
Ranked #3,101 of 3,734 Rome B&B and Inns
Reviewed 21 September 2012

My bf and I stayed here for 3 nights while on a short holiday in Rome. It's a very small hotel with 6 rooms. We were very happy with the location, 5 min walk from termini Station.
Our room was right next to reception so it was always very noisy, especially when people checked in late at night.
Rooms were small but very clean. Beds pretty firm, could have done with a thicker pillow.
For a budget hotel, you get what you pay for.

Stayed: September 2012, travelled as a couple
Thank Djenat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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50 - 56 of 231 reviews

Reviewed 18 August 2012

Our family of 4 checked in the Palma residence for 3 nights last week. The accommodation was not what we had seen in photos in their description and site. They are deceiving and we felt being cheated in a way. When we got to the place, a lady took us to another building which was 2 streets away. The apartment was not intended for four. They rolled two rollaway and with their supposed double made that into a 4-bed room. The toilet smelled foul , the shower cap leaked, the tv not working, one of the night night was not working. My husband went to complained the next morning and the night light was fixed. The only channel that was working was an Italian cartoon channel. The bathroom if you can that had rust all over. Bad bad experience and they weren't exactly cheap neither.

Room Tip: The only plus point was that the train station was quite close to things.
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  • Stayed: August 2012, travelled with family
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2  Thank lennytim828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2012

This place is only good as a last minute option, and not for more than one night. It looks a lot better on the photos, and in reality it needs a little renovation. The location is the best thing about it, it is very close to Termini station and also in a quite peaceful neighbouhood. The room was clean, but badly organized, the bathroom is shabby, and the TV has no watchable channels for people who are not from Near East or Asia! Not one channel in Italian, not even RAI 1 was available! Breakfast is small, modest Italian at best, with no eating area, so you have to eat in the "garden" beneath the stairs, where we saw a rat. :/ Interenet is accessible only right next to the reception desk. Staff is kind, but the guy that watches the reception at night speaks neither Italian nor English. I wouldn't stay there again, but if absolutely neccessary, it can be handled for one night only.

  • Stayed: July 2012, travelled as a couple
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4  Thank Rosy_Cotton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2012

Nice and clean room.
Manager was very helpful and jolly(i found it hard to find such people in Italy).
OK breakfast(one bun, one coffee and one juice)
Wifi not accessible in corner rooms. I had to sit near reception for it.
Very near to the Roma Termini, very easy to find.

Room Tip: Minor problem of wifi in corner rooms.
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  • Stayed: July 2012, travelled as a couple
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Thank abhishubh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2012

We were "welcomed" by a staff member with a rough "Where do you think you are you going?" in Italian as we were trying to find the hotel reception and heading into the building. Then the guy told me that we would have to walk to their other building and that I would have to pay my (thank God only one) night stay in cash right away. It turns out that the The Palma Residence has three locations, and of course we didn't stay in the lovely-looking-in-the-internet-picture building.
Then we walked to the other building, about 2 blocks away, to find our accommodation in a very spooky weird residence. The room had air conditioning (a must in Rome's summer) and was spacious, but it loooked shabby, the bed was very uncomfortable, the windows didn't close well (and there was so much noise in the street), the safe didn't work, and the bathroom didn't look very clean. Besides, there was no staff there, and no telephone, so if we had an emergency at night (or even if we needed something simple like toilet paper), there would be no one to help. I guess breakfast is in the main building, so another low point if you are taking it.
Although it was convenient for one night as we were taking the train from Termini early the next day, I don't recommed staying in that district for a longer period, as it is a very ugly part of Rome and full of pickpockets and beggars. Although we found a very good place for dinner, I didn't feel safe at all walking there at night and we hurried back to our "delightful" ugly room right after our meal.

  • Stayed: July 2012, travelled as a couple
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2  Thank Tata_Paulista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2012

My husband and I booked this hotel for a fairly last-minute trip to Rome, so we did not have a lot of options. Upon arrival, like many others have noted, we were told that we would need to pay in cash, even though they had a credit card sign and online it said they took credit cards. However, when we said we didn't have enough cash, we were told we could pay later in the stay. However, when that guy was away one day and there was a woman at reception, she let us pay by credit card with no problem.

The air conditioning in the room worked very well, which was great, since it was extremely hot during our stay. There was also a mini-fridge and a tiny television, which we couldn't figure out, so we didn't really bother with it.

The location was very good, within a few blocks of the train station, but on the far side where it was much less hectic. There were a number of walkable places to eat nearby.

The room itself was clean, but there was some mold on the shower doors. Oddly, some lightbulbs were missing from the room, making it a bit dim, especially in the bathroom.

When we arrived, we asked about wifi and were given a network name and password. As it turned out, there were 2 different networks -- one worked for the most part as long as we sat on the end of the bed by the door, whereas the other one was down for all but the first 5 minutes of our stay. The problem with this is that the network that was working was 5GHz and therefore we could not connect to it with our iPhone. We talked to the front desk guy the other network quite a bit, but we kept getting the run around -- he told us that the problem was with the phone, that all of the internet was down, so it wasn't their fault, etc. This annoyed me a bit, as clearly none of these excuses were true. It would have been nice if there was someone there who could have just looked into the problem, restarted the correct router, etc., but oh well, we survived.

Breakfast was also a bit odd. Coffee, juice, and a croissant were brought to the room in the morning, but you could not choose the time. This meant that every morning they'd knock on your door just after 8am, whether or not you wanted to be up then! This would probably be fine for most people, but we were at the end of quite a long trip and didn't like being forced to get up and answer the door so early!

If I could not find a better deal, I would be fine with staying here again.

  • Stayed: June 2012, travelled as a couple
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1  Thank kak80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2012

First the good stuff:
The Palma Residences location where we stayed (there are three locations) was only 5/10mins walk from the main Termini train station and there was a subway station even closer. There were lots of nice restaurants and snack bars nearby. The room we had was a decent size and very clean with a small fridge and plenty of storage for our clothes, bags etc. The bathroom was very small and had nowhere to store anything but the shower was good pressure and hot and the towels were changed daily. There was a garden area out the front which was nice to sit to relax. The staff were very friendly and helpful. It was great value for being right in the city.
Now for the downsides:
The building wasn't very well insulated so it could be quite noisy with other people coming and going into the hotel and also to the other floors in the building. The bathroom was too small and would be difficult to manouvre around for anyone larger than average. The bathroom was internal with no window and the fan didn't always come on either and a few times there was a 'sewer' type smell which wasn't pleasant. When we booked this, the location seemed to be shown as somewhere else but we had the actual location clarified after we booked. It didn't cause us any problems but the website information could have been clearer.

  • Stayed: March 2012, travelled as a couple
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3  Thank GlasgowGirl76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palma Residence

Address: Via Varese 5, 00185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #3,101 of 3,734 B&Bs / Inns in Rome
Price Range: £36 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Palma Residence 2*
Number of rooms: 25
Reservation Options:
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Also Known As:
Palma Residence Hotel Rome

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