The hotel is more like a hostel, the faucets are rusted, you can hear people through the walls like they're inside your room, people are constantly coming and going, passing through the corridors and making noise. The breakfast is two blocks away and consists of a hot beverage and a croissant they managed to ruin too. But the worst thing is the obnoxious clerk at the reception, who at first tried to give us the single room instead of the double we ordered, which had a broken shower door and no window! Made us pay in advance in cash(!), refused any request, like when we asked for another blanket which at first we had in the room and then disappeared on the second day. He pretended not to understand English, and then we overheard him speaking perfect English with someone else. Very unpleasant and rude! And he continuously tries to hustle us to eat in his friends' places which are very mediocre.
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- Also Known As:
- Palma Residence Hotel Rome