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“Pretty bad hotel with a terrible spanish clerk at the reception.”
Review of Palma Residence

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Palma Residence
Ranked #3,150 of 3,779 Rome B&B and Inns
Reviewed 2 October 2012

The hotel is more like a hostel, the faucets are rusted, you can hear people through the walls like they're inside your room, people are constantly coming and going, passing through the corridors and making noise. The breakfast is two blocks away and consists of a hot beverage and a croissant they managed to ruin too. But the worst thing is the obnoxious clerk at the reception, who at first tried to give us the single room instead of the double we ordered, which had a broken shower door and no window! Made us pay in advance in cash(!), refused any request, like when we asked for another blanket which at first we had in the room and then disappeared on the second day. He pretended not to understand English, and then we overheard him speaking perfect English with someone else. Very unpleasant and rude! And he continuously tries to hustle us to eat in his friends' places which are very mediocre.

Room Tip: The only good thing in our room is the free wifi, we practically sit on the antenna. Room 101. Room...
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  • Stayed: October 2012, travelled as a couple
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1  Thank Supermayka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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48 - 54 of 236 reviews

Reviewed 2 October 2012

An old building some rust in the plumbing
The main reciponist is a teriable man who dosent speek english and constantly tried to cheet us for exmple he tried ti give us a single room insted of a double
Also he refused to give us an extra blanket it was cold at night
this is just
Dont go to this hotel
The only nice thing i have to say is that the wifi was good

  • Stayed: September 2012
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1  Thank Sagi U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2012

Hard to find but handy to Termini station. Check out the graffiti on the way there!! Very nice helpful staff. Clean but noisy.... Unfortunately had the room next to reception. Aweful shower.. What is it about crappy showers in Italy? Fix them... Can't be too difficult.

  • Stayed: September 2012, travelled as a couple
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1  Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2012

My bf and I stayed here for 3 nights while on a short holiday in Rome. It's a very small hotel with 6 rooms. We were very happy with the location, 5 min walk from termini Station.
Our room was right next to reception so it was always very noisy, especially when people checked in late at night.
Rooms were small but very clean. Beds pretty firm, could have done with a thicker pillow.
For a budget hotel, you get what you pay for.

Stayed: September 2012, travelled as a couple
Thank Djenat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2012

Our family of 4 checked in the Palma residence for 3 nights last week. The accommodation was not what we had seen in photos in their description and site. They are deceiving and we felt being cheated in a way. When we got to the place, a lady took us to another building which was 2 streets away. The apartment was not intended for four. They rolled two rollaway and with their supposed double made that into a 4-bed room. The toilet smelled foul , the shower cap leaked, the tv not working, one of the night night was not working. My husband went to complained the next morning and the night light was fixed. The only channel that was working was an Italian cartoon channel. The bathroom if you can that had rust all over. Bad bad experience and they weren't exactly cheap neither.

Room Tip: The only plus point was that the train station was quite close to things.
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  • Stayed: August 2012, travelled with family
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2  Thank lennytim828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2012

This place is only good as a last minute option, and not for more than one night. It looks a lot better on the photos, and in reality it needs a little renovation. The location is the best thing about it, it is very close to Termini station and also in a quite peaceful neighbouhood. The room was clean, but badly organized, the bathroom is shabby, and the TV has no watchable channels for people who are not from Near East or Asia! Not one channel in Italian, not even RAI 1 was available! Breakfast is small, modest Italian at best, with no eating area, so you have to eat in the "garden" beneath the stairs, where we saw a rat. :/ Interenet is accessible only right next to the reception desk. Staff is kind, but the guy that watches the reception at night speaks neither Italian nor English. I wouldn't stay there again, but if absolutely neccessary, it can be handled for one night only.

  • Stayed: July 2012, travelled as a couple
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4  Thank Rosy_Cotton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2012

Nice and clean room.
Manager was very helpful and jolly(i found it hard to find such people in Italy).
OK breakfast(one bun, one coffee and one juice)
Wifi not accessible in corner rooms. I had to sit near reception for it.
Very near to the Roma Termini, very easy to find.

Room Tip: Minor problem of wifi in corner rooms.
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  • Stayed: July 2012, travelled as a couple
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Thank abhishubh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palma Residence

Address: Via Varese 5, 00185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #3,150 of 3,779 B&Bs / Inns in Rome
Price Range: £39 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Palma Residence 2*
Number of rooms: 25
Reservation Options:
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Also Known As:
Palma Residence Hotel Rome

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