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Reviewed 17 August 2016

Good, clean and comfortable place to arrive in Rome and regroup before attacking your vacation. Just lacks a concierge service to help or guide tourists toward their stay in Rome or benefit from unknown amenities. The restaurant is excellent along with service and the morning breakfast buffet is well garnished but I did not appreciate eating cold scrambled eggs.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Patrick P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 August 2016

The location is a bit away but just a few minutes from the colosseu. The rooms are quite a and confortable. Nice lobby area with bar and free Wi-Fi. Nice for tour groups. Very helpful reception desk staff and restaurant.

Date of stay: July 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank ruib288
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BarceloManagement, General Manager at Barcelo Aran Mantegna, responded to this reviewResponded 10 August 2016

Dear Guest,
Thank you very much for your kind comments about your stay in Barceló Aran Mantegna Hotel, we're glad you enjoyed your stay in Rome with us,
We hope to see you again at any of our Barceló Hotels&Resorts,
Yours faithfully,
Juan Carlos Reina
Genaral Manager
Barceló Aran Mantegna | Barceló Aran Park | Barceló Aran Blu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2016

A 15-20 minute ride with bus from the center of Rome. The busstop is near The hotel.
There is severals nice restaurants nearby.
It is a big hotel with many guests and groups and the lobby was always full of people. You didn't notice this from our room.
Nice and helpful staff.
When we arrived we got checked in in a room that was already occupied. They emidietly upgraded us to compensate the misstake.
We didn't eat in their restaurant but the breakfast was wery good, a bit expensive though. We higly recomend this hotel!

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Komendoran
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BarceloManagement, General Manager at Barcelo Aran Mantegna, responded to this reviewResponded 28 July 2016

Dear Guest,
First, we would like to thank you for trusting our hotel Barceló Aran Mantegna and for taking the time to share your experience with us.
Thank you very much for giving us all this positive feedback about the hotel. We will forward them to our entire team.
We appreciate your opinions and we hope to see you again in Barceló Aran Mantegna during your next visit to Rome.
Juan Carlos Reina
General Manager
Barceló Aran Mantegna | Barceló Aran Park | Barceló Aran Blu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2016

This is a modern, clean, well-appointed hotel. Being about 15mins (€16) by taxi from the centre of Rome, results in its being in bargain territory when it comes to affordability. Sadly, this picture is rather spoiled by amateurish, non customer-focussed staff. If the answer isn't on the computer, there is no answer. We spent a hugely frustrating 30 mins just trying to check in. Even ordering a cab seemed to generate a drama! If money is tight, take such frustrations on the chin; the sleek, well-furnished, air conditioned rooms are fab. But if you can afford to do so, invest in service with panache a little closer to the centre.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank m2cnh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BarceloManagement, General Manager at Barcelo Aran Mantegna, responded to this reviewResponded 28 July 2016

Dear Guest,
First, we would like to thank you for trusting our hotel, Barceló Aran Mantegna and for taking the time to share your experience with us.
Following your review, we would like to apologize for any inconvenience we would like to inform you that all your comments are taken into account in order to set further improvements.
We appreciate your opinions and we hope to have the opportunity to welcome you back in our hotel.
Yours faithfully,
Juan Carlos Reina
General Manager
Barceló Aran Mantegna | Barceló Aran Park | Barceló Aran Blu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2016

Excellent Hotel ! We spend a full week end there, and we would definitively recommend. The staff were great, the service excellent, the rooms comfort and the design as well. The breakfast choice is great and every day, they offer differents elements. The only inconvenience may be the location as it is a bit outside the main city centre, but there is buses down the Hotel and the Hotel is ready to help for shuttles buses and to book cab.

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank AlandMel2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BarceloManagement, General Manager at Barcelo Aran Mantegna, responded to this reviewResponded 1 July 2016

Dear Mr. Aland,

First of all thank you for taking time to make a personal review of your staying in our establishment. We are always wanting to receive feedback of the experience that our guests had with us.
We really appreciate the positive comments about our service like the staff were great and the rooms were comfortable. All our efforts are focused on the customer needs and on giving a quality service.
We hope to see you soon here in Rome and you stay with us again.

Best Regards,

Juan Carlos Reina
General Manager
Barceló Aran Mantegna|Barceló Aran Park|Barceló Aran Blu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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