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Reviewed 8 November 2017 via mobile

A lovely hotel with great staff & comfortable public areas. Rooms were large & quiet with an extremely comfortable bed, we were situated on the 6th floor & had patio doors leading to a terrace with table & chairs to use, however the view was just other buildings but not overlooked.
Breakfast was a buffet breakfast & catered for all tastes. We took advantage of the continental breakfast & there was a fantastic choice & we were extremely happy with both choice and taste! Down side of hotel was that it was about a 15 -20 minute journey by bus to the colosseum but buses were very regular.
The hotel did offer a shuttle service at certain times of the day but as we had Roma passes, the direct drive didn’t warrant the cost.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank Yeo1981
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BarceloManagement, Guest Relations Manager at Barcelo Aran Mantegna, responded to this reviewResponded 10 November 2017

Dear Guest,

We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Aran Mantegna was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

We look forward to your next stay in our hotel and we thank you again for your comments.

Best regards

Gianmaria Di Sarno
Guest Experience Manager
Barceló Aran Mantegna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017

I travelled to Italy as a part of a friends group and checked in to this hotel as it was pre booked by the tour agent.As such the check in was really smooth as the tour agents had already collected the room keys.
The reception area is simple and so also the corridors.The lifts are speedy and in no time we reached the higher floor.The rooms are very neat and clean though small in apperance.The toilets and wash area are separated by means of partitions and is a welcome change.The beds are comfy and toilets are neat.The room service is pretty quick.The staff,including front office and room service staff speak good english which made our communication is easy.
The high light was the remarkable breakfast which consisted of variety of dishes and was a treat by itself.All over the stay was totally comfortable.

Date of stay: October 2017
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank krish_ekm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BarceloManagement, Guest Relations Manager at Barcelo Aran Mantegna, responded to this reviewResponded 10 November 2017

Dear Guest,

we would like to thank you for choosing our Barceló Aran Mantegna hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes.

We look forward to your next stay in our hotel and we thank you again for your comments.

Best regards

Gianmaria Di Sarno
Guest Experience Manager
Barceló Aran Mantegna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2017

We loved the hotel. Facilities were excellent. All the staff were extremely helpful and courteous.Very clean everywhere. The food was superb and plentiful. The room we stayed in on the 5th floor was a very generous size. All the room facilities worked well. They cleaned and restocked everything each day.
a mix up with a table reservation in the restaurant could have gone very badly wrong but was handled exceptionally well by Frederico the bar waiter who sorted us out with extremely well prepared bar meals. As this was a part of a package deal I do not know the room prices but we stayed 3 nights and only paid £250 per person for the whole package fro m London. I would have happily paid £120 per night for this room in this Hotel
thanks

Date of stay: October 2017
Thank ed t
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BarceloManagement, Guest Relations Manager at Barcelo Aran Mantegna, responded to this reviewResponded 2 November 2017

Dear Guest,

Thank you very much for your stay at the Hotel Barcelò Aran Mantegna.
It is a pleasure for us to hear that you had such a great experience with us.

We look forward to your next stay in our hotel and we thank you again for your comments.

Best regards

Gianmaria Di Sarno
Guest Experience Manager
Barceló Aran Mantegna



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Reviewed 29 October 2017 via mobile

We stay for 3 nights with a group.
Very nice and cosy rooms. Relative big rooms.Very clean.
Good buffet breakfast.
Half an hour from city center.not so easy to get there
They have a shuttle to city center every hour
Staff very kind.

Date of stay: October 2017
Trip type: Travelled with friends
Thank rutih
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BarceloManagement, Guest Relations Manager at Barcelo Aran Mantegna, responded to this reviewResponded 31 October 2017

Dear Guest,

Thank you for reviewing your recent stay in our Barceló Aran Mantegna. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

It has been a pleasure for us to read and we look forward to serving you again soon.

Best regards
Gianmaria Di Sarno
Guest Experience Manager
Barceló Aran Mantegna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017

The hotel seems to be a brand new one, the personnel was nice and very kind, they solved my requests in few minutes (asking for a shave once and dental kit in the late evening when I checked in).
Room was big, silent, very very nice and clean, the hotel in general is very quiet and I never found queues at the reception because the operators were very efficient.
Barman was just great, the second evening i was there already remembered what I took the day before and just asked to confirm my request.
The drinks are perfects and also the waiter was very kind and nice.

The same about the breakfast, a waiter Patrizia asked me if I wanted a coffee even if there was a self service machine, but she smiled and told me to be pleased to serve the coffee, big important details about taking care of customers and she did this in all the three days I was there.

Also the breakfast room was big and very silent.

I recommend it and I will ask for this hotel for sure for my next trip.

Date of stay: October 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank AlessandroF698
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BarceloManagement, Guest Relations Manager at Barcelo Aran Mantegna, responded to this reviewResponded 31 October 2017

Dear Guest,

Thank you very much for sharing this great review of your recent stay at Barceló Aran Mantegna. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Best regards
Gianmaria Di Sarno
Guest Experience Manager
Barceló Aran Mantegna

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