My friend and I booked this b&b as a part of our Tour of Italy vacation. Thus far it has been our worst accommodation in terms of hospitality, service and quality. We arrived at Settembre 95 at about 6 pm on Monday, July 23. No one answered when we rang the bell, so after 15 minutes of waiting with all our luggage on the corner we went to the pharmacy next door to use the phone. The proprietor answered and came down stairs to let us in.
Check-in was probably the most courteous she was with us during our entire 3 night stay. She spoke no English except for maybe the word payment, which she used often while hounding us for money two of the three nights. We had established, in broken Italian, that we'd be paying the morning of our check-out when we arrived. And we payed the city tax upfront. But the proprietor was persistent and rude. She hovered over us while we had our coffee in the morning. She approached us well after midnight as we were coming back from a long day of sightseeing. She called out to us as we were leaving in the morning... It was relentless!
Beyond that, there were multiple issues with the room. First, it was cramped even for two people, though we hadn't expected too much from an inexpensive place in Rome. Second, the light in our bathroom broke our first night there. We brought it to the proprietor's attention. She stormed in, fidgeted with the switch, threw her hands up and stormed back out. So without a resolution, the bathroom light remained on for the duration of our stay. Third, our air conditioning read 17 degrees Celsius, but was never colder that 76 degrees (Fahrenheit), leaving us to suffocate in the summer heat. When we did open the windows, we were "gently" rocked to sleep by the sound of Vespas, buses and every other noise one could imagine on the street below.
Also, the proprietor breezed in and out of our room as she pleased while we were out, (she moved things around and took the money we paid for mini bar use), but never once did we get clean linens, towels or any attempt at tidying the room.
Finally, the proprietor insisted we check out at 10, though it was clearly stated on the back of our door that check out was at 11, she yelled at us.... YELLED... When we took her the sign to show her it read 11. All in all, I would not recommend this hotel unless you like poor service, broken utilities and to be rushed out after paying 70 euro a night.
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- Also Known As:
- Settembre 95 Hotel Rome