My husband and I were treated horribly here twice in a week. We had reservations. The food is good and the wine great, but the service was mean spirited. Both times we arrived, the surly person who reviewed reservations put us at truly terrible tables. The first time it happened, I asked meekly if we could have one of the several other tables available. After we were reseated, our wait person told us that we would have to be finished in an hour because the table was promised to someone else. Then the manager came and told us to hurry. Then no one waited on us for 15 minutes. Then the wait person told us not to worry. Not relaxing!! But the wine was good and the food fun so we came back with another reservation later in the week. This time we were sent to the basement, while there were many tables available upstairs. We shared the basement with a delightful couple and aside from having wait staff clamber around behind our table to look for bottles of wine, we were treated nicely. Overall we felt ungraciously treated. It was our only bad experience in Rome. So disappointing.
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