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“it has the atmosphere of the Hotel in the film "The Shining"”

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Torre Sant'Angelo Hotel
Ranked #7 of 15 Hotels in Tivoli
Guernsey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“it has the atmosphere of the Hotel in the film "The Shining"”
Reviewed 11 July 2011

The hotel is in a beautiful location so we arrived very happy and pleased but as soon as we met the receptionist our mood changed! Very unwelcoming, unhelpful and generally obstructive. The room was adequate but the air conditioning unit was balanced on bricks. The Bar opened at 8pm - the same time the restaurant opened so you couldn't have an early evening drink.There were cars outside but no one seemed to be around so it had the atmosphere of the Hotel in the Shining!
We looked at the expensive and "odd" menu and glad we decided against it is we discovered a delightful restaurant at the entrance of the road leading to the Hotel called "the five statues" which I would highly recommend. A warm friendly owner and delicious food. They saved our visit!

Such a shame as a beautiful location but the staff need to get their act together as it's so important to be welcoming when guests arrive.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Lucy186229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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162 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Bathurst, Australia
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 24 May 2011

We stayed here because from the outside it looked ok and it was getting dark. It was way overpriced and I think we were given the worst room in the hotel. The air-conditioner unit was propped up with two bricks, it was a smoking room and the bed was awful.
Dinner service was so incredibly slow. Breakfast was included and actually ok but nothing what you'd expect or what we paid for.

Room Tip: Stay somewhere else
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  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MissLeahM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Tivoli hotels

Rome
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2011

We stayed here because we wanted to get out of the city and it was getting late. The room was clean and had a good view but the bricks holding up the airconditioner and the paint peeling off the walls let it down. We ate dinner here and although the food was nice and well presented service was VERY slow and prices pretty high for a room with zero atmosphere.

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grayday72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Picton, Canada
Level Contributor
101 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 18 May 2010

High on the hill overlooking Tivoli - follow signs to Villa Gregoriana - and then head up the hill on via Q. Varo 500m until the sign for the entrance is straight ahead, continue up the driveway another 800m. The location is beautiful, the building is modern and elegant behind the facade of a 15C castle - very romantic - and a popular wedding venue. The night we stayed there were only 5 or 6 rooms occupied and service was equally sparse. Set dinner (limited choice) was good - but the charge for dessert and coffee which are not included was OUTRAGEOUS . The rooms are small but pleasant, the bathroom could have been cleaned better and the vinyl undersheet on the bed was unusual, to say the least. Surprisingly the satellite TV had only Italian channels and unsurpringly Internet was 7 Euros for an hour....

Overall a beautiful place that lacks the personal touch of good management -

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MauriceC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
milan, italy
Level Contributor
173 reviews
173 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 4 September 2009

Typical hotel for weddings. Location is great for the view, much less if you don't have a car. Nevertheless, the rooms are clean, not too large and the building is nice.

  • Stayed August 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lucaerrante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 May 2008

I stayed here for four nights with a group who were visiting archaeological sites in Lazio. In the bedroom handles came off the drawers when you opened them and the cheap vanity unit in the bathroom was damaged. The pillowcase had holes in it. Breakfast was meagre and included a coloured drink that seemed to be made from powder, instant coffee and tasteless portion controlled jam. A complaint resulted in hard boiled eggs and a small plate of ham and cheese. There were no bread rolls, only sliced bread and a few croissants. At dinner in the restaurant one elderly waiter seemed resentful of our presence and virually threw the plates on the table.
On the Friday night many of us were kept awake until the early hours by the kareoke going on downstairs (a wedding); there was no apology from the hotel. Fortunately they were too busy to cook for us on Friday and Saturday and we ended up having two very nice meals at the Cavallino Rosso in Tivoli.

I would say my stay was better than "terrible" for two reasons. The maid did her best to keep the room and bathroom clean and there was one young waiter (from the Amalfi area) who seemed to do most of the work and was very helpful. I was told that this hotel makes most of its money for weddings and so cannot be bothered with "ordinary" guests.

  • Liked — The views
  • Disliked — The quality of service and breakfast
  • Stayed May 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Serendipity3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 November 2007

We hosted 50 family and friends here in October for our wedding and can't say enough great things about the hotel. The hillside location overlooking Tivoli and Rome was wonderful. The hotel staff made us and all of our guests feel welcome and well cared-for. The hotel is a little old but quite charming and still seemed very well cared for. The dinner and service for the reception was terrific. It's a great place for a group traveling or anyone traveling through Lazio. Front desk provided great service. Only downside was very snobby service in the restaurant the night before the wedding. The friendliness and service of the reception waitstaff more than made up for a couple of stuffy old men the night before, though! The website's photos are really accurate! It's exactly as it looks in the photos.

Stayed October 2007
Helpful?
Thank SydLaika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Torre Sant'Angelo Hotel

Property: Torre Sant'Angelo Hotel
Address: Via Quintilio Varo, 00019, Tivoli, Italy
Phone Number:
Region: Italy > Lazio > Province of Rome > Tivoli
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #7 of 15 Hotels in Tivoli
Price Range (Based on Average Rates): £
Hotel Class:4 star — Torre Sant'Angelo Hotel 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Torre Sant'Angelo Hotel Tivoli, Italy - Rome

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