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“Bravo Bravo Bravo!!!!”

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Grand Hotel Duca d'Este
Ranked #2 of 15 Hotels in Tivoli
Reviewed 14 November 2012

This hotel is not just a hotel, it is a gem! The staff is so kind and easy to work with, the word accommodating is an understatement. Serena is the head booking agent who made it so very simple to book my 175 pax for their one night stay in Rome a walk in the park. The managements kind heart's and the beauty of the hotel (inside and out) are really something to brag about. They were beyond organized when dealing with the check-in process. They were always staffed up at the front desk to answer any and all guest questions, they addressed each concern that came up in that moment and the guests were completely satisfied. We had a dinner that evening (yes a seated dinner for the whole 175pax) in one of their beautiful dinning rooms and the food was delicious. The wait staff was very professional and the management afforded us the room for an extended period of time. If you have a large group, this is the perfect place to put them. The GM was on hand the night of the dinner to ensure that everything was going well (including the AV) which was impressive to me. He left me in great hands with the Sr. Director of the kitchen and when we ran out of fish...he made more!

If you are a family on vacation, this is the most kid friendly place and you are near Tivoli to visit the famous Villa D' Este gardens with the magic fountain that plays an organ. I can happily report that all 175 of my clients were satisfied beyond the normal expectations. Grazie Mille to everyone at The Grand Hotel Duca d' Este! Bravo Bravo Bravo!

  • Stayed: November 2012, travelled on business
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2  Thank CMWorldTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 - 34 of 511 reviews

Reviewed 15 July 2012

We stayed for one night on a Tuesday in April after a long drive from Campania. After staying in many unusual hotels filled with character during our vacation we knew that this was a modern hotel and probably would not have much personality. There seemed to be very few overnight guests on this occasion. Our overwhelming impression is that this is a business hotel, focused on corporate meetings, banquets, events, etc. with the occasional tour group passing through. The room was quite small and somewhat dated, but clean and well supplied. The restaurant offered a good menu and the breakfast buffet the following morning was extensive. The hotel provided free Internet access in the lobby and free parking. The staff were friendly and courteous. The huge outdoor pool was unfilled. We got the sense that if we had been attending business meetings or a convention we would have been well satisfied. However, non-business visitors to Tivoli should note i) this hotel is very far (20-30 minutes drive in traffic) from the Tivoli that visitors want to see (the old hill town, Villa Adriana, Villa d"Estea) and ii) it is close to the thermal springs and the incredible stench they can produce when the wind is in the wrong direction. Driving tip: Tivoli and surrounding area gave our GPS a nervous breakdown. Get a map or very good directions. Our "map lady" tried to take her revenge by taking us to Tivoli straight up the hill on narrow, steep roads and through sections of town that are reserved for residents only. There is a main road into the town!

  • Stayed: April 2012, travelled as a couple
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1  Thank GusRobinWood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2011

Such as bad location away from the beautiful hill town of Tivoli. Dirty rooms and rude idiotic staff.
Avoid at all costs

  • Stayed: September 2011
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1  Thank AdRock007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2011

The hotel was ok and even had a swimming pool that looked good. However, we were fooled by the location shown in the map featured in Tripadvisor. It's about 10kms off from the place shown there.

Stayed: July 2011, travelled as a couple
2  Thank zeppo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2011

The Hotel itself is a nice hotel. It is more a business hotel but as a base to explore Rome and with a car the location is fine but if you want to go for a walk or into town for a coffee the location is not good at all. The food is delicious and the waiters are really friendly and efficient. The pool is lovely and is huge so you can have a good swim. The hotel was clean and the bed and towels were changed every day. I would not fault the hotel on anything only its location it is a bit restricting in an evening if you want a drink and dont want to pay for a taxi every night. We found ourselves going out every day and going down for dinner quite late then straight to bed after dinner. The hotel would also be fine for a stop over on route somewhere else.

  • Stayed: July 2011, travelled as a couple
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1  Thank EthelLancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2011

We stayed here for one night, and I agree with some of the reviewers that the hotel (lobby area, etc.) shows some age. But our experience was fine. Our room was fairly small, but equipped with the amenities you expect from a 4-star, including a nice tile bathroom (TV is not flat screen, however). Although it fronts a very busy main street, we had no street noise, and the grounds behind the hotel are really lovely. The neighborhood is a little downscale, and there are no really good restaurants within walking distance, so we ate at the hotel restaurant, and it was pretty good. Breakfast was OK, nothing special, but a good pastry selection. Staff were friendly.

When deciding where to stay in this area, I had seen several reviews of other hotels noting the sulphur smell of the mineral springs, but we had no such smell either in our room or walking outside. There is ample free parking, and that's a real perk. Also, there's a fitness room, but it costs extra---I think the hotel should make this free. Although there are some good sights in Tivoli (10 minutes away), it's not a real attractive town, so staying down the hill in Bagni di Tivoli might be better than staying in TIvoli's city center. Overall, the hotel is probably a 3 1/2 star, but decent if you get a good rate.

  • Stayed: May 2011, travelled as a couple
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2  Thank lchjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2011

This hotel has got to be the worst hotel I've ever been to. The carpets were disintegrating and in the corners there were MASSIVE dust bunnies. The bed sheets were stained, and the wall paper was black in areas and hanging off the walls. The bathroom was so filthy and looked like it had never been cleaned as there were dried soap suds over the shower. It was so bad we had to walk out even though we had already paid. The pictures they use to advertise are either very old or very well photo shopped. Trust me when I say do not stay at this hotel, even just for hygiene reasons.

  • Stayed: May 2011, travelled as a couple
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6  Thank Markogabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Duca d'Este

Address: Via Tiburtina 330, 00011, Tivoli, Italy
Phone Number:
Region: Italy > Lazio > Province of Rome > Tivoli
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in Tivoli
Price Range: £66 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Duca d'Este 4*
Number of rooms: 184
Official Description (provided by the hotel):
Located in Tivoli Terme (Rome), one of the main important thermal city of Italy, Grand Hotel Duca d'Este is the ideal location for the organization of conferences, meetings and events. It is also the right choice for your holidays in Lazio. The Grand Hotel Duca d'Este is a 4 star hotel near Rome, not far from the main motorway connections (only 7 km far from the A24, just 5 km far from A1) and 400 meters from the train station "Bagni di Tivoli" that allows you to reach Rome Termini Station in just 30 minutes. The hotel claims a prestigious position in an area full of charm and historical sites such as Villa d'Este (with its one hundred newly restored fountains and exclusive panoramic restaurant) and Villa Adriana (with its ancient ruins inside a 120 hectares park). For relaxation has a fitness centre (sauna, steam bath, indoor heated pool and small gym) where you can enjoy your stay! And in the summer the good weather will allow you to use the outdoor pool. So...Enjoy your stay! ... more   less 
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Also Known As:
Grand Hotel Tivoli
Grand Hotel Duca D'Este Tivoli, Italy - Rome

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