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“Good Standard”
Review of Mercure Pesaro

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Mercure Pesaro
Ranked #16 of 49 Hotels in Pesaro
Reviewed 28 January 2014 via mobile

Nice hotel, the standard is very good with well maintained and spotless rooms.

Room 104 had a separate lounge area, a large bedroom and modern en-suite. The balcony offered a sea view.

The bar area was pleasant with good service and food.

Well located, directly opposite the beach and surrounded by good restaurants.

Recommended.

Stayed: January 2014, travelled on business
1  Thank BiesseUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 - 31 of 438 reviews

Reviewed 26 August 2013

We had 1 week holiday in Pesaro and we stay at Cruiser hotel. This hotel is nicely renovated in lobby and bar area. But rooms are bit best days seen. Hotel has pool but it is on the "dark side" where sun is shining only couple hours in afternoon. There is really nice beach in front of hotel and I warmly recommend to buy sea view room which cost nothing. Beach chairs and umberella are normal cost around 120 € for week. Rooms are also really noisy without any sound proof, but rooms are also quit large compering other hotels what i´ve been. Breakfast in this hotel has normal selection of juices etc. but they do not offer any warm food at breakfast for free. They do have seperate breakfast menu card where you can order bacon etc for extra cost. Afterall this hotel was quit alright and it has really nice situation close to beach and restaurants.

Room Tip: Ask room as high as possible to avoid noise from street!
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  • Stayed: August 2013, travelled as a couple
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1  Thank Mikko_J_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

We stayed recently as part of a group during the Pesaro Rossini festival. The location is right on the sea front and good for a beach holiday, but like others on the front a little away from the old town. Our sea facing room was well equipped and clean and modern. We had no problems. Pesaro is a family resort and largely for Italian families- think about Torquay for foreigners! The breakfasts were good but we did not visit the first floor restaurant. The attached ground floor bar was welcoming and there was no pressure to take a seat and be charged more for a quick coffee.
Other reviewers are correct in saying that air conditioning is not good, no English TV, wifi expensive and the beach very expensive if you only want a quick swim. But neither the hotel nor the town are geared up for overseas visitors.If going back to Pesaro would certainly consider again.

Room Tip: Rooms facing the sea are more expensive but have balconies. Ours had good sound insulation from outs...
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  • Stayed: August 2013, travelled as a couple
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Thank fiveducks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2013

I booked a room for 5 nights at this beachfront hotel in December, for a stay in August 2013, and back then, the hotel had received good reviews. More recently though, the reviews on TripAdvisor had become quite negative.

I would like to set the record straight, for whatever it is worth: this has been BY FAR one of the most pleasant travel experiences for me during the usually dreaded month of August. The staff when we checked-in was extremely pleasant and efficient. My initial room was slightly under par and was changed immediately, and WITH A SMILE!

The breakfast buffet is plentiful and quite varied. The top floor luncheon restaurant serves one of the best values around. Even the Internet is free in the common areas, which is good enough for me.

But most importantly, most of the staff was wonderful. I would like to single out Elena, at the reception desk, who single-handedly made us feel like the most precious customers in the world. Thank you Elena and I hope to see you again next year!

Room Tip: Beach front rooms are the most desirable, but beach side-view rooms (03-04-05-06) are extremely plea...
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  • Stayed: August 2013, travelled with friends
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3  Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013

To start with, I must unfortunately say that the reception staff was very curt and unfriendly. As I checked out, I was simply told to put my luggage in a small room round the corner. No complimentary words like "we hope you enjoyed your stay & welcome again"! However, service with the welcome drink etc. at the lounge bar was very nice. I was travelling solo but had a room for two on 3rd floor with a marvellous panoramic view of the magnificent Adriatic sea. This was simply wonderful as according to my experience solo travellers seldom get a room with a view. There was a busy street below and the beach was covered with sun bathing youngsters who would make a noise late at night, if you kept the balcony door open for air. The air conditioning did not seem to work properly: there was ca 27 degrees in the room even at night. The bed and cushions were really very hard and uncomfortable. A bit of fresh paint on the walls would also make quite a difference. The surface on the little tables by the bed sides was strangely sticky. In other respects the room was quite OK, and there was enough space for one's luggage and things. The minibar fridge was quiet, which was a plus, too. The bathroom shower cabin was quite small, and there was very little space where to put the toiletries. A major plus was that everything was so clean! The breakfast was OK, especially the fresh fruit and tomatoes were great. There was also quite a selection of fresh delicious "cornettos", obviously a typically Italian choice for breakfast with wonderful cappuccino. The pool was small but wonderfully refreshing. The shower by the pool was, however, really poor. All in all, the location is great and everything was nice and tidy in the hotel, which made the stay quite pleasant.

Room Tip: Get a room with a sea view on a higher floor, it's certainly worth it!
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  • Stayed: July 2013, travelled solo
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Thank Marianne2011_55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

- no beach from hotel, 15-20 EUR extra per Day!

- Manager Davide Bassetti did not bother speaking to us about
compliants and suggestions how to improve and run hotel.

- Aircondition did not work, 30 degrees at night time-how can you sleep?

- No aircondition adjustable in room-you need to call reception to adjust temperature

- No parking included- EUR 10 per day extra, no way to find aprking in high season outside. Should be included.

- Breakfast simple and boring after 3 nights

- Do not go there- feel sorry for staff but given management ignorance and arrogance this posting!

  • Stayed: July 2013, travelled with family
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1  Thank holger345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Cruiser C, Responsabile relazioni pubbliche at Mercure Pesaro, responded to this reviewResponded 26 May 2015

Hallo Herr holger345...Grüezi!

This is to inform you that our Cruiser Hotel, since very few months, has a new management.
We are reading all comments to realize which are the main critical points.
We are strongly working to improve our services and have our guest enjoying there stay here with us.
Please, if you have the possibility to come back in our hotel, we will be more than happy to show you how our hotel is getting nice and nicer.
Thanks.
Alles guete und an Gruess an mini Limmatschulhus!
Simonetta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2013

Had a suite on the 5th floor with balcony and see view. Very clean, nice and likely to be one of the newer/better hotels on Pesaro beach with a good pool area. It's also very children friendly.

Unfortunately there was no english tv channels, the 10Eur cost for wifi abit costly, and the reception staff was at best average. When I asked where the nearest supermarket was the answer they provided me was "In town" which would be obvious due to its size, but not helpful if I wanted directions to find it.

The hotel had about 80% Russian guest but it's a good choice for a stay in Pesaro for business or traveling with kids.

  • Stayed: July 2013
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Thank Msains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Pesaro

Address: Viale Trieste 281, 61121, Pesaro, Italy
Region: Italy > Marche > Province of Pesaro and Urbino > Pesaro
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #16 of 49 Hotels in Pesaro
Price Range: £52 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Pesaro 4*
Number of rooms: 117
Official Description (provided by the hotel):
Elegant and modern, the Hotel Cruiser is a 4-star hotel on the Pesaro sea front very close to the old-city centre. A privileged location for a hotel that combines comfort and care for the needs of the whole family. The convenient beach, in front of the hotel, the two outdoor private swimming pools, one for adults and the other for children, in which to relax and have fun in the spring and summer and the spacious common areas with their appealing design are just perfect for relaxing family holidays. Multifunctional environments, featuring hi-tech equipment and sea view designed to make any event a success. The cruiser Congress Centre is a cutting-edge environment, a perfect combination of versatility and advanced technology. An exclusive restaurant, in a modern and at the same time elegant and highly-appealing setting with a splendid window overlooking the city and wonderful scenic views: wedding receptions will be unforgettable. Design and suggestive interiors create the ideal setting for one-of-a-kind and impeccable events, where well-trained and efficient staff offer advice and organize ambiences and services in the best possible way From breakfast to dinner, with an aperitif in between, the Hotel Cruiser presents selected menus and a variety of locations to suit all tastes. The Docks is the meeting place for all occasions, from breakfast right up to after-dinner, in what is a very trendy location. The Scenic Veranda is where breakfast is served, strictly with sea view. The Sant'Elmo Restaurant and rooms are perfect for discerning guests wanting to spend pleasant evenings in a location where they can find the right mix of flavours of the best local cuisine, and for staging events and symposiums. On the panoramic floor is the Tormentina Sky Lounge, the hotel’s scenic restaurant. A stay in rooms offering every amenity, spacious and well organized. The Hotel Cruiser offers its guests three types of bedrooms: Standard, Superior and Suites. Standard rooms are a combination of practicality and affordability, with sober furnishings and functional comfort. The Superior rooms, located on the top floor, are furnished in modern style and are very comfortable. Most of them offer a wonderful panoramic view. The Suites all have lounges featuring armchair and divan bed to accommodate up to four people. Ideal for anyone seeking plenty of room and comfort. ... more   less 
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