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“Worst experience for first time in Italy.”

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Le Stanze del Carro
Ranked #37 of 295 Bologna B&B and Inns
Certificate of Excellence
Bedford, United Kingdom
Level 4 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Worst experience for first time in Italy.”
Reviewed 13 October 2013

This suppose to be hotel does not even rate as a backpacker's accommodation. The bedroom was furnished with rickety furniture not even a wardrobe or bedside table !! Bathroom suppose to be private at the end of a corridor that anyone could use. The girl in charge was helpful, but rather busy in giving private Russian language lesson to groups, forgetting that there was guests to be cared for. The only decent part of the breakfast was the coffee. Biscotti 9 months out of date was about the icing on the cake !!!!!!!!! No wonder they charge your card at the time of booking with NO REFUND . At just under 300 euros per night, it is daylight robbery. What a shame, as Bologna is a lovely small town.,

Room Tip: If you want to have a night sleep, keep away from this place
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  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
1 Thank claudine633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nosadillo, Manager at Le Stanze del Carro, responded to this review, 23 October 2013
Dear Claudine and Francis,

It was a pleasure to host you in our B&B. I enjoyed having nice interesting conversations about trips, languages, different cultures with you and your husband.
Bologna is a little town which hosts many international fairs. That time when you were staying here there was the biggest in the world CERAMICS fair going on. There were many visitors from all over the world. Of course, hotel infrastructure of Bologna is not made for hosting so many people, those really big fares happen to be in Bologna 4 times a year.

Unfortunately, you came right in the busiest period when the prices increase in 4-5 times in every hotel or B&B in Bologna. And everything is booked 6 months before with non refundable booking. Those are the policies for each hotel and B&B in Bologna during the exhibition period. We are so sorry that you came during that busy time.

We are a small B&B with only 5 rooms it is not required for us to have a 24 hour reception.. Of course, we are always available by phone and the owner of the B&B run the shop downstairs. In case of any questions when me (Olga) or Caterina are not there guests can ask any questions in the shop.
When you work in such a small company it is hard to define when it is your free time and when it is not. Of course, you did not know my schedule. I apologize for giving private lessons for 1 person in the B&B during my breaks. We do our best to have a personal approach to each guest, to give information about places to eat, to visit etc.

The room you booked has a private external bathroom; there is a key in the door. Guests can always keep the key from that door. On the bathroom it is written: ‘Private bathroom’. Unfortunately, the architecture of this historical building does not allow us to build the bathroom inside the room.

Italian breakfast is traditionally sweet; as well we serve ham, eggs, cheese for the guests from other countries. Fruits, water, juice are always available in the fridge for free.
I really apologize a lot that day when by chance I have mistaken the boxes with biscuits. We will never do it again.

I hope you enjoyed Bologna. There are still many things to see and to try! If you plan to come on March/April or September/October, please, check the fair periods.

Best wishes from Bologna,

Olga
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113 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
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English first
Kuwait
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 August 2013

Olga was very Friendly and helpful. She informed us of whats going on in Bolonga that Night and were suggested Restaurants and things to do without us having to ask. But we were only there for a night so didn't get to do much.
We booked a regular room but got upgraded to an apartment with AC, the only thing was that the AC was in the living room and not the bedroom so was a bit senseless but was ok for one night. Location is very close to the main streets. There is an elevator which is great! Over all it was good.

  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank Nikita K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nosadillo, Manager at Le Stanze del Carro, responded to this review, 23 October 2013
Ciao Nikita! It was a real pleasure to host you. Next time you should stay longer, to go to the gelato museum, to try more local dishes and etc.
I am always glad to help you with planning your next trip to Italy.
All the best,
Olga
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Oxford, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 March 2013

We stayed in the junior suite, beautiful and spacious room but.. the bathroom, even if they claim it to be ensuite, is not! It's outside the room, just on the right. This was not a problem but it would have been nice to know before booking!
Sadly breakfast was not as expected, we had to do everything, looking for food around the kitchen! (It was 8.45, not 5 am!) In the end we only had milk (from an open bottle found in the fridge) with cereals, nothing more, not even coffee. (Maybe we didn't deserve it because we got a last minute discout offer?)
From what I could see most of the rooms overlook the street, this means drunk people screaming all night long, cars, doors slamming etc, making it impossible to sleep at night.

One last complain, when we left, at 9.45, there still was nobody around and has to leave the keys on the table. Really didn't appreciate this.

Caring a bit more about the details would make this place amazing, it has an incredible potential (very central location and beautiful furnitures).

Overall rating: average

  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Martyzop1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nosadillo, Manager at Le Stanze del Carro, responded to this review, 14 May 2013
Thank you for choosing Le Stanze del Carro and sharing your detailed opinion about it. It is very useful for other travelers. Thank you for appreciating the position of the B&B, design and the furniture
We apologize for not being for the breakfast on time. It might happen a misunderstanding with the schedule or kind of an emergency in the morning. We are so sorry for that and we really hope it will not happen again in the future. We will be very glad to host you again and to do our best!
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Helsinki, Finland
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2012

The surprising, best part of this bed and breakfast was the lovely manager (many thanks, Olga!) who took care of us and helped with every part of our first visit to Bologna. The owner and the manager went out of their way to make sure that we were comfortable and well taken care of. Breakfast is delicious, and food keeps coming until you are more than full! The downstairs rooms are decorated by the owner, an antiques and collectables dealer, in an eclectic but comfortable style.

Room Tip: The rooms upstairs are plain and simple, but have air conditioning, a kitchen and en suite bathroom...
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  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
1 Thank theBoncompagni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nosadillo, Manager at Le Stanze del Carro, responded to this review, 5 February 2013
Thank you guys for so nice feedback. I really enjoyed our every morning conversations on the terrace;)
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Rome, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2012

Bologna is an under-visited city of surprising delights, and Le Stanze del Carro is one of them, tucked away in a picturesque corner of the old ghetto just under the iconic Due Torri. We got one of the two apartments (the studio), and it worked wonderfully - surprisingly light-filled (no mean feat in a city with those cute, narrow little streets), albeit full of alarming angles (which is typical of Italian attic apartments and which I prefer to think of as "charming"). The apartment was very clean and had all the amenities one could ask for (including actually fast wifi; nothing to sneeze at in my experience of Italian hotels!). If you're considering going through an agency to find an apartment for a week or so, I suggest you try this B&B first; not only do you get the convenience and privacy of a very centrally-located apartment at a much lower price, but you also get the considerable expertise of Olga and Caterina, the managers, who can suggest places to eat, things to do, book taxis, and generally make your stay easier and more comfortable. Laid-back, friendly, convenient, and highly recommended; I'll definitely be back.

  • Stayed May 2012, travelled with family
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Helpful?
1 Thank mchristinab15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nosadillo, Manager at Le Stanze del Carro, responded to this review, 11 February 2013
Christina, thank you so much for so nice comments. We hope to see you and your dad in Bologna again. It was a pleasure to host you!
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Nottingham, United Kingdom
1 review
Reviewed 18 June 2012

What a lovely place - basically feels like your own appartment! Very friendly reception and helpful advice and very clean room/bathroom. The location is superb - 5 minutes form the main square. This is a quirky, low-profile little gem of a place and suited our needs perfectly!

  • Stayed June 2012, travelled as a couple
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Helpful?
Thank COLIN R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nosadillo, Manager at Le Stanze del Carro, responded to this review, 11 February 2013
Guys, we are so happy you enjoyed Le Stanze del Carro and Bologna. There are still many things to see in Bologna (museums, markets, concerts etc). You are always welcome!
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London, United Kingdom
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 May 2012

The lady running the b&b was so lovely and welcoming, the room was comfortable with more amenities than you,d expect for such a reasonable price. We found the location peaceful and relaxing despife the town being home too a large univedsity. We had a lovely breakfast and again greeted in the morning by the lovely lady running it. Breakfast in the courtyard was idealic and again for the price was more enjoyable ghan expected with fresh fruit pastries and cereals.. Being a little unorganised we were late checking out however the lady was still amazingly accomodating letting us relax in the courtyard and use anher empty guestroom to stor our cases as we had a late flight. I would definitely reccomend this for a short relaxing stay in bologna.. No complaints.

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Heidi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nosadillo, Responsabile reception at Le Stanze del Carro, responded to this review, 30 May 2012
Thank you guys for sharing your opinion with other travellers.
It was a pleasure to host you. We hope that next time you will stay longr in Bologna. There are still many thing to do and to see=))
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Additional Information about Le Stanze del Carro

Property: Le Stanze del Carro
Address: Via del Carro 11, 40126 Bologna, Italy
Region: Italy > Emilia-Romagna > Province of Bologna > Bologna > San Vitale
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
Ranked #37 of 295 B&Bs / Inns in Bologna
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Le Stanze del Carro 2.5*
Number of rooms: 5
Official Description (provided by the hotel):
Le Stanze del Carro is an elegant guest house in Bologna. It is located in the heart of the medieval center of Bologna, from where you can easily reach the highlights of Bologna by foot. Being a small guesthouse it offers us, Catherine, Olga and Francesca, a special opportunity: we can take good care of each and every guest. ... more   less 
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