We booked this hotel from USA Best Western Site wanting value, parking and close to city center. It delivered on these criteria, but it was the most disappointing of our entire trip. The rooms were depressing and worn, small plastic glasses, no electric tea kettle, miniscule shower, basic bathroom. Every time we had breakfast, they ran out of eggs. The coffee machine made luke warm coffee, tea. Restaurant staff were unhelpful and clearly overworked. The hotel staff, which appeared to be the receptionist, handled every request. We arrive on night to the arrival of a tour group. He was completely overwhelmed and all decided to walk up to our rooms, 5 floors rather than waiting for the tiny, slow elevator. They did provide tea and cake/cookies in the lobby which appears a nice touch. However, we had to ask to heat the water in the urn, and clean the cups.
The only bright memory of this hotel was Santino. He tried everything he could to make our stay happy. He was patient, knowledgeable, accomidating and went out of his way to make up for the lack of staff.
If you want a very basic hotel, with adjacent parking (24 euro/night), and don't care about much else, than this is your place.
- Official Description (provided by the hotel):
- It is one of the best known hotels in Bologna, attended by an affectionate clientele who particularly loves the bright and airy spaces, the cozy and comfortable rooms and a great welcoming wich keeps satisfying the most refined Guests. More than an hotel, it is a friendly and informal place to meet, for a stay of comfort and tranquillity with the assistance of a reliable and efficient Staff. Located a few minutes walk from the famous "Due Torri" it is a unique reality in the heart of Bologna. 51 rooms of various categories, conference centre, restaurant, outdoor parking for cars and buses and garage. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Re Enzo
- Best Western Bologna
- Bologna Best Western