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Metropolitan Hotel
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Reviews (1,636)
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927
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8
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All reviewsgreat locationtrain stationside streetrooftop barthe main shopping streetpiazza maggiorerecommend this hotelcentral locationbreakfast roomjunior suitecomfortable bedcentre of bolognagreat showermodern hotellong weekendquiet streetpastries
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438 - 443 of 1,636 reviews
Reviewed 22 June 2014

Although we had booked a Superior room on the courtyard, we were upgraded to a Junior Suite. Thanks all around, then we were put on the elevator to the second floor. The maid led us around to the other side of the building, then out a door, down some steps, across the lovely courtyard, and into our room, No. 603.

We looked around in amazement. The main part of the large room was on a platform (see photo), one step above the level where the double sink and open walk-in shower were located. All were open to the bed area. The toilet and bidet were in a separate small room, with a glass door, of course. The shower enclosure had three walls (see photo), enabling the person taking a shower to freeze! And the raised platform was a disaster waiting to happen, especially if one awakened during the night and forgot to step down on the way to the toilet room. The closet was in another step down room, but could be reached from the platform. I wanted to request another room, but my husband was tired and said we should just tough it out for the two nights.

When we returned to the room after dinner, we realized that the light outside the glass room door was permanently on and there was no blackout curtain on the door. In addition, daylight would wake us up early, which it did. No Kleenex in the room, surprising for a hotel of this quality. And no exhaust fan in the toilet room, just a small vent above the door into the bedroom. The bed was good and firm, the air conditioning was effective, the outside sitting area was lovely, access to Fox News was great -- but a very impractical room!

We awakened much too early, thanks to daylight streaming in through the room door. Breakfast was average, not as good as in many other hotels. The people at reception were very friendly and helpful. And I suspect that most of the rooms in the hotel were just fine, as the quality of the room and furnishings was very good.

Other thoughts -- the small street the hotel faces has a restaurant with outdoor tables, so rooms facing the front of the hotel would find the noise disturbing. Also, if you drive into the street to drop off your bags, you will have to back out. It might be easier to back in toward the hotel.

  • Stayed: May 2014, travelled as a couple
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4  Thank Chandolin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hmetro, Direttore at Metropolitan Hotel, responded to this reviewResponded 24 June 2014

Dear Guests
thanks for the lovely and long review you posted on Trip Advisor.
Unfortunately, not all guests understand the solution in our beautiful jr.suite, the front desk at check-in showed you the room with the shower in the new "travertine" open, (thanks for the photo you posted about it all the customers can see,) and maybe you did not appreciate it, but it was a special update for free, the intention was to impress you, positively .... in any case, you could change the room immediately or the next day.
And just to clarify:
1st - we are 3 stars hotel, not all the amenities you found in the Jr.suite (slippers, bathrobe,double sink etc..is normal to find in this standard of Hotel and for the price you payed...(about the kleenex, we take in consideration your suggestion)
2nd - the 603 room, is located in our courtyard with trees of olives, with out side patio where guests can read a book, relax and take some cool drinks.
3rd- Of course, in the patio there is a light with a regular switch to open or close (when it is necessary, of course, if you do ...) and in the windows there is the blackout curtain.
I'm sure that if you switched off the light and closed the curtains your sleep were fantastic.
4th- The hotel is located in one of the oldest historic center of the city, in a small street (one-way ...), if you come from one direction to go back you have to drive in reverse, there is no doubt, thanks for the suggestion you posted for the other customers.
My apologies, maybe I misinterpreted your review but I'm sure that all the Tipadvisor travellers can see that there is no doubt that you has been "the strangest and most incomprehensible review that we have had" I do not know if your stay was positive or not.
Claudio Salvatore - Hospitality Manager
Hotel Metropolitan & Met's Apartment

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

After 9 days on the road from Brindisi to Bologna we arrived to Metropolitan - the best hotel we could imagine.
The were most helpful finding solutions for packing up and storing our bikes for transportation to Denmark.
The staf is very skilled, kind, helpful and they knew just how to make our stay straordinario in Bologna.
I will not hesitate to recommend Hotel Metropolitan to friends and family - and I look forward to stay in Metropolitan on our next trip to Bologna. Thank you.

  • Stayed: June 2014, travelled with friends
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Thank Søren E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

I recently spent three nights in one of the Mets Apartments with my husband and young daughter (she is almost two). We would highly recommend it - the location is great, just a short walk to the centre. The apartments are a short walk from the hotel and are on a quiet side road. When we made our reservation we were offered a studio apartment. We asked whether there was one available with a separate bedroom (easier for putting our daughter to bed) The manager kindly replied to say there was but it would be 30 euros per night more - but said if it was still available when we checked in we could have it at no extra cost. When we got to our apartment it was one with a separate bedroom and we paid nothing extra as promised so were really pleased. The decor and facilities in the apartment were excellent and there was a travel cot set up for our daughter as requested. The reception staff were really friendly and helpful - the whole place had a lovely feel to it. Would definitely stay there again if we are ever back in Bologna.

  • Stayed: June 2014, travelled with family
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1  Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

I had booked a superior room as a treat to the end of a holiday. I had been upgraded to a junior suite with its own outdoor space. Air-conditioned, 4-poster bed and spacious. Everything included and well-stocked. Even the slippers are very comfortable. It is the thoughtful touches like a rolled up mat ready to put down beside the bed...clean for each new guest.
The staff are very friendly and helpful. Breakfast was a wide-ranging buffet and extras were produced when asked for, well worth 12 Euros.

Room Tip: Room 604 for real luxury!
  • Stayed: June 2014, travelled with family
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Thank EssexTeacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014 via mobile

Hotel is extremely clean and staff very friendly. Air conditioned Neely refurbished rooms. Boutique minimalist style all white decor with changing lights in the glass fronted wet room. TV mini bar all the mod cons. Not noisy considering proximity to ygr main road. Great location for shops bars and restaurants and only ten minutes walk from main square in your city. We received free upgrades on the rooms being a quieter midweek booking - splendid!

  • Stayed: June 2014
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1  Thank KatyBlakey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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