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“Fabulous hotel”

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Novotel Bologna Fiera
Ranked #40 of 102 Hotels in Bologna
Reviewed 1 July 2014

Novotel is quickly becoming our new favourite place to stay. This was no exception. It is outside the center but that was fine for us. After spending the entire day exploring, it was wonderful to check in to this beautiful hotel. The staff was very friendly and our room beautiful! We quickly changed and headed to the pool to relax. They also had ping pong and foozeball. The lobby is kids paradise with a kinnex game system and internet options. Breakfast was delicious.

  • Stayed: June 2014, travelled with family
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Thank CFroehlich70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelcomBo, Responsabile reception at Novotel Bologna Fiera, responded to this reviewResponded 2 July 2014

Dear Guest ,

Thank you for taking the time to inform us about your experience following your stay at our hotel.
My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back soon at one of the Novotel hotels.

Yours sincerely,

Laura Pillari

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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107 - 113 of 1,185 reviews

Reviewed 1 July 2014

The hotel is quite good, it's clean, the rooms are well equiped and new, the breakfast is ok. There is a nice swimming pool, quite large for a hotel pool, and in addition there are a table tennis, a kicker, and a gym with some running and weight equipment. All this for a reasonable price. Only the dinner is quite expensive.
On the minus-side, however, there is the location: far away from the interesting places in the old town, no shops, no restaurants in the near. If you walk to the city, you may face some prostitutes waiting for car drivers...

  • Stayed: June 2014, travelled on business
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Thank Michael_World_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelcomBo, Responsabile reception at Novotel Bologna Fiera, responded to this reviewResponded 2 July 2014

Dear Guest ,

Thank you for taking the time to inform us about your experience following your stay at our hotel.
My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.


Yours sincerely,

Laura Pillari

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014

Located in a very deserted part of town, but nevertheless easy to get to by taxi. The staff did make a good effort and were very friendly and welcoming. Unfortunately, I had a laundry list of problems during my 2 night stay here.

Major issues:
The air conditioner did not work properly at night, leaving the room extremely hot.
The design of the room was also poor, the bathroom door opened directly in front of the bed making it quite awkward to move around.
There was also a series of pipe leaks causing light flooding in the bathroom, which I have detailed in the attached photos.

Minor issues:
Cups for tea and coffee were not replaced by housekeeping
Coffee / Teabags were also not replaced
Only one set of towels in the room, had to wait over an hour for housekeeping to bring up a second set
Despite having Accor status, no welcome drink was provided

Other things travelers should be aware of:
You need a car or taxi to get here, public transport won't do it
Pool is not heated, during my stay it was far too cold for swimming (June)

It is a good location if you're planning to be at the Fiera. Otherwise, I would probably steer clear of this hotel based solely on the experience that I had.

  • Stayed: June 2014, travelled as a couple
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Thank HowIzzThiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelcomBo, Responsabile reception at Novotel Bologna Fiera, responded to this reviewResponded 27 June 2014

Dear Guests,

Thank you for taking the time to let us know about your experience by responding to our survey.

We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies.

We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely,

Laura Pillari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Just close to higway and near to exposition center. Clean and not noisly. A bit smoke smell even if asked a non smokin ones. Good breakfast and enough for bar . Big bad note is parking place... too narrow and hotel one is too expensive...really bad that one. Business oriented mostly

Room Tip: Ask for an high floor one
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  • Stayed: April 2014, travelled on business
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Thank Illo_64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelcomBo, Front Office Manager at Novotel Bologna Fiera, responded to this reviewResponded 6 June 2014

Dear Guests,

Thank you for taking the time to inform us about your experience following your stay at our hotel.

My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back soon at one of the Novotel hotels.

Yours sincerely,

Laura Pillari

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

This hotel was booked for us, as we were in Bologna for Fiera.
The only disappointment was the lobby computer which was free but couldn't get into yahoo at all so could not check email.
The room was standard. I did not like the bathroom which had swinging doors which when closed were still not really closed. Didn't lend to privacy at all, and this door was 2 inches from my side of the bed. Not where you'd expect it to be.
Couldnt have coffee at night or in morning, because cream left for us was spoiled.
The breakfast, while looking very light, turned out to be good, as there were fresh flaky warm croissants, not the usual supermarket brand, and some nice rolls. Weak coffee and runny scrambled eggs, so didnt take that.
The hotel is great for Fiera but you will have to take a bus or taxi to and from center.

Room Tip: The hotel was booked for us, I don't know which other rooms are available. There is no view or...
See more room tips
  • Stayed: May 2014, travelled on business
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Thank littledebnewyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelcomBo, Front Office Manager at Novotel Bologna Fiera, responded to this reviewResponded 6 June 2014

Dear guest,

We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies.

We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely,
Laura Pillari

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014

Landed at bologna airport at almost midnight and jumped into a cab to get to the hotel, which is about 6-8 minutes cab ride from the airport in a slightly desolate area by the main highway.

Check in was quick and friendly, the room was fine for be night, but seemed a little grubby and some of the toilet fixings were broken, seemed somehow to have had a half hearted refubishment

Overall an ok stay but next time will use the holiday inn express up the road

  • Stayed: May 2014, travelled on business
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    • Location
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Thank Ascot_Flyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelcomBo, Front Office Manager at Novotel Bologna Fiera, responded to this reviewResponded 27 May 2014

Dear Guest ,

We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies.

We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely,

Laura Pillari

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2014

Far from the city and close to the business centre it is more appropriate for business traveler than for tourists in holiday. The services and features are at Novotel standards but the price looks higher than the standard price.

  • Stayed: February 2014, travelled as a couple
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1  Thank AugustoReisJr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelcomBo, Direttore at Novotel Bologna Fiera, responded to this reviewResponded 14 March 2014

Dear Guest,

thank you for taking the time to inform us about your stay in our hotel.
My team and I are very grateful for your kind words of appreciation
concerning Novotel Bologna Fiera.

We look forward to welcoming you again in our Hotel.

Kind regards

Francesco Comunale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Bologna Fiera

Address: Via Michelino 73, 40127 Bologna, Italy
Region: Italy > Emilia-Romagna > Province of Bologna > Bologna > San Donato
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Bologna
#26 Luxury Hotel in Bologna
#27 Family Hotel in Bologna
Price Range: £60 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bologna Fiera 4*
Number of rooms: 207
Official Description (provided by the hotel):
The Novotel Bologna Fiera is a modern 4 star hotel with 207 rooms, strategically located in the heart of the Exhibition district, 3km from the centre of Bologna and main railway station, 7km from the airport and with easy access from the Bologna Fieraexit of the A14 highway and the Tangenziale (200 m). Ideal for business trips, it is close to the Convention Centre and also offers 8 meeting rooms (300 guests), business corner, WiFi access, NovotelCafé restaurant (24 hours), a bar, pool and parking. ... more   less 
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Also Known As:
Novotel Bologna Fiera Hotel Bologna
Bologna Novotel

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