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acb512017
Glossop, United Kingdom

our holiday

Review of Hotel Astoria
4.0 of 5 bubblesReviewed 16 May 2017
The jewel in the crown of this hotel are the staff, they were welcoming, polite, friendly, extremely helpful, nothing was too much trouble. Beds were comfy, rooms were spotless with an abundance of fresh towels daily, the hotel decor does need some update and a coffee machine at reception would be welcome.breakfast is also plentiful, we really enjoyed our stay.
Date of stay: May 2017
Trip type: Travelled as a couple
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PIU HOTELS P, Responsabile relazioni pubbliche at Hotel Astoria, responded to this review
Responded 17 May 2017
Dear guest,

We are very grateful for your positive review.
We are happy to hear you enojoyed your stay and above all our staff, we are very proud of our employees.

We hope to see you again in our Hotel.

Best regards,

PIU Hotels staff
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (933)
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16 - 21 of 933 reviews
Reviewed 13 February 2017

this hotel is located about a minutes walk from the station so very convenient if arriving/departing by train.
comfortable reception area but apart from the reception the hotel lacked a meeting point/bar. There is a restaurant attached to the hotel and can be accessed via the reception area.
Rooms were clean and comfortable with a mini bar. We had a room on the 6th floor and realised on our last day that there was a balcony that we could sit out on (even if the views were of the railway track!).
We had breakfast included in our price and I must say I was not disappointed - cereals, pastries, ham, cheese, juices, breads, coffee etc etc.
The hotel is not far from the centre (about a 10 minute stroll) and you pass by a wonderous array of bars, eateries and pastry shops!!
The staff were friendly and if I was to return to Parma I would definitely use this hotel again.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank mwgfelix
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PIU HOTELS P, Responsabile relazioni con la clientela at Hotel Astoria, responded to this reviewResponded 15 February 2017

Dear host,
We are really happy about your experience in our own structure. We hope to see you again soon. Best Regard, lo staff di PIU Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2017

A 3 night trip for work at EFSA. My usual hotel was full so this was my first stay at the Astoria for several years. It is not as good as my usual but at less than half the price it was i think better value and I may well start using it more frequently. Main criticism was that the rooms were too hot which meant sleeping with the windows wide open. In winter with temperatures below freezing this is not very good for the environment.

Room tip: if you like to keep a window open ask for a room that does not face the noisy train track
Date of stay: January 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank 399martinr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PIU HOTELS P, Responsabile relazioni pubbliche at Hotel Astoria, responded to this reviewResponded 2 February 2017

Dear host,
Thank you so much for your so kind opinion. We want to say sorry about heating system but is centralized. So it is planned for all need's host.
We hope to see you early again.
Best Regard
PIU Hotels

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Reviewed 24 January 2017

The rooms were nice and clean and the staff friendly. The location is really good next to the station, plus it is a short walk into the City centre (10 minutes)
Stayed here for 3 nights and slept well each night with no noise.
Only issue I had was the key cards to get in to the room kept playing up and had to be replaced a few times.

Date of stay: January 2017
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
Thank DeadManCarl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PIU HOTELS P, Responsabile relazioni pubbliche at Hotel Astoria, responded to this reviewResponded 2 February 2017

Dear Host,
thank you so much about your opinion and we want to say sorry for your little inconvenient.
Best Regard
PIU Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2017

The hotel is situated at an excellent location within walking distance from all the central must-sees, restaurants and bars!
It has a parking space which was very convenient during our stay!
The hotel room was spacious and clean, but its decor was a bit dated.
The most remarkable feature though, was the restaurant in the same building with the hotel! We arrived late in the city, and this restaurant the receptionist recommended us seemed like the only choice, but it was a great unexpected surprise! We had a great dinner, far better than the ones we had in restaurants recommended by well-known tour city guides.

We would stay again!

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank ok_np8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PIU HOTELS P, Responsabile relazioni pubbliche at Hotel Astoria, responded to this reviewResponded 9 January 2017

Dear Guest

Thank you so much for your nice review! we are happy you liked your stay at Hotel Astoria and your dinner at San Barnaba! :) We look forward to meeting you again!

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Reviewed 30 November 2016

I booked a room for one night in this hotel while in Parma. Nice place, you can reach the city center in 5 minutes on foot.
The hotel offers breakfast, a good one but not as fresh as I expected.
There's also a car parking which costs 14€ per day, but it's more convenient to leave the car in Viale Antonio Fratti: costs 8€ per day (24h) and it's only 100mt far from the hotel.
I didn't like the moquette everywhere, but that's my personal opinion.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Ingrid I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PIU HOTELS P, Responsabile relazioni pubbliche at Hotel Astoria, responded to this reviewResponded 5 December 2016

Dear Isa

thank you for staying at hotel Astoria. We are sorry that the breakfast was good but not fresh enough, if possibile we would like to get more details in order to improve our service.
For the parking, our parking is in the building, easily reachable and safe, the one in Viale Fratti is a public one...
Thank you again for being our guest.

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