We arrived here to stay the night in april 2014 and the first room we were shown to had not been made up. We then were given another room which was very dingy, was dirty and looked like it was from the 1960s. Before going up to the first room we stood at 2 lifts for several minutes that turned out not to be working, which the staff didn't tell us about. For the cost, this place is terrible...they say they're renovating so maybe other rooms could have been better than the 2 we saw. I'd avoid.