With one major exception, our three-night stay at this beautiful hotel was delightful. The location is perfect, about halfway between the train station and center of town. The kind people at the front desk are very professional and helpful. The breakfast was way above our expectations and you also have the option of requesting an omelette or eggs in any style. Our room was large and clean with a very comfortable mattress. The only negative (and if not for this I would have rated this hotel with five stars) was the climate control in the room. During our visit to Udine in the first week of May, the daytime outdoor temperatures hovered in the high 70's F (mid 20's C) and at the end of the day our room became uncomfortably hot. Yet when I asked at the front desk how to operate the air conditioning I was told it was not yet available in the hotel until later in the season. The front desk clerk was very kind and checked her thermostat controls to tell me our room had a temperature of 26 degrees C (79 F). She said since the week before the night time temperature in Udine had fallen to the single digits it was too early to activate the AC in the hotel. She gave me the impression there was a city law that prevented the hotel from activating the AC until later in the season. Among the amenities listed on the hotel's website is AIR CONDITIONING and you would think this would be made available to clients at their option as needed. We tried leaving the window open at night but there were some loudly cawing birds (crows?) that kept us awake. Based on our experience I would not recommend staying in this hotel in late spring. Conversely, I wouldn't be surprised if there were a similar policy of not turning on the HEAT until later in the winter, so I probably wouldn't recommend staying here in late autumn either. It's really a shame this hotel has this policy, since otherwise it offers good value and fine amenities.
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