I booked a room at this hotel after being unable to find a room at some other hotels that received higher ratings on Tripadvisor. While the reviews were mixed, I took a chance since there was little else available. This proved to be a mistake. First, the A/C in the room did not function properly requiring that the windows be kept open at night to avoid getting too hot. The problem with this is that I could not block the train noise from the nearby track. I tried to call the front desk to report the problem with the A/C but didn't know how to use the phone since no instructions were given on its use. The TV was very small and poorly positioned near the ceiling. The mini bar did not cool properly and it was never clear whether the few items it contained were left there by previous guests or were for sale by the hotel. If for sale, there was no mention of this.
There is Wi-Fi but you had to pay extra for it. I did not so am not sure how well it worked. Also, the bed is rock hard and, for me, very uncomfortable.
The service I was received did not make me feel as if the staff cared whether my stay was pleasant. Not once did anyone inquire whether I had a pleasant stay.
The one plus - the only plus really - was the breakfast. The choices were good - eggs, meats, cheeses, croissants, cereals, juices, coffee, and fruits.
I cannot recommend this hotel.
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- Also Known As:
- Accini Hotel Monterosso Al Mare
- Hotel Villa Accini Monterosso Al Mare, Cinque Terre, Italy