We'd spent 10hrs hiking through the mountains to get there and were really looking forward to a comfy nights sleep, which we expected at £80 per night.
We'd booked a double room with sharing bathroom.
When we arrived we were really excited, communal areas looked clean and modern however after the staff had half heartily shown us to the room (stood at bottom of stairs and pointed up them) we were shocked at how basic the rest of the hotel was.
The bedroom was poor with no air con and strangely a bidet that didn't work, we also found ants across the floor.
We knew a shared bathroom would be a bit of a struggle but it was dirty and you had to remember to take your loo roll in with you. From about 6pm there was also no hot water. Our bedroom ran alongside it so all night we had to endure listening to people use the loo!
On the positive the communal areas were nice, however these were the only areas in which you could access the wifi.
Some staff were friendly however others were rude and even told we to shhh when we were at the admin desk sorting out payment.
Overall i would never stay here again, it was very overpriced and even after 10hrs of hiking and being absolutely exhausted it was still to uncomfortable and nosey to sleep!
- Official Description (provided by the hotel):
- In the historic centre of Monterosso, at only 5 minutes from the beach, there is the Souvenir, a hotel with a unique design that mixes past and modern; it welcomes you with the quietness of its colours and the scents of its garden. It is easily reachable, at the Souvenir you can taste a fresh cocktail admiring the sunset from the common terrace or surrounded by the quietness of the garden. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Priceline and Traveltool, S.L.U. so you can book your Hotel Souvenir reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Souvenir Monterosso Al Mare, Cinque Terre, Italy