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“Superb on charm and location”

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NH Collection Genova Marina
Ranked #4 of 91 Hotels in Genoa
Certificate of Excellence
GreenLeadersSilver level
Reviewed 25 November 2013

The location of the hotel in the old part of the harbor next to a reconstructed film star pirate ship and the fantastic Genoa Aquarium is truly outstanding. And the view of the marina from virtually every window of the hotel is beautiful. The hotel has charm in abundance, and in general also offers good Italian food. Rooms are spacious, spotlessly clean and well equipped. The only real down side are the technical services which are neither efficient nor well maintained. A complimentary WIFI all over the hotel often proves unreliable, slow, very limited in bandwidth, and requires constant refreshing. The paid alternative might be more reliable. No fitness center.

Room Tip: If you are in one of the rooms next to the edges of the hotel make sure to ask for an extra blanket...
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  • Stayed: November 2013, travelled on business
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Thank Ariel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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381 - 387 of 2,493 reviews

Reviewed 14 November 2013

Where does one began, the list is almost too long. The reservation system is awful. The worst I have ever experienced. This is probably becuase it depended in my case on actual interaction with the staff that worked at the hotel instead of the web page. (group reservation rate). They were unresponsive to my E-mail and I finally had to call to verify if I had a reservation, I did, but normally some form of conformation is a standard courtesy. On check in and check out during daytime hours the front desk clerk was sullen and minimally responsive, I will never know if she is actually capable of smiling. The room ventilation was awful, the room was alway too warm despite lowering the temperature control to cold. The quality of the mattress on the bed was poor, it was obviously a discounted purchase. Between the temperature and the cheap mattress I did not get a good night sleept the whole time I was there. The hotel is older, and the decor is dated, but it is adequate. Aside from the location there is not much to recommend this hotel.

  • Stayed: November 2013, travelled on business
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Thank JJH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

The only "bad" thing I can say about the hotel is that port view is not nice and
they do not give you free parking.
The hotel is an international standard with big reception area, an English speaking
staff but still in reasonable pricing.
Rooms are very big, clean, comfortable and have nice shower area.
Breakfast is rich and with nice sitting.
From the hotel it is very easy to explore the old town area, shopping in old city
market.

Room Tip: try to ask for high floor with view to the ocean
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  • Stayed: July 2013, travelled with friends
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Thank DGSmanila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2013

If you like a view on the harbour with a lot of boats, this is the hotel to spend a night. It is better not to come by car as parking is quite expensive. But it is a very nice environment near Porto Antico. The breakfast has a lot of choice and the dinner is fine. The personnel is very professional and friendly. Rooms are clean with a very nice bed. Price is quite expensive.

  • Stayed: September 2013, travelled on business
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Thank Dirk R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

Having read some negative and some positive reports I wanted to form my own opinion.
No complaints whatsoever....friendly and welcoming staff, we were offered an upgraded room for an extra €5 per day which was very nice. Our room was clean comfortable and quiet.
Breakfast as everyone had previously commented on, was a delight....such a variation of items to suit all tastes. I never felt rushed and more tea and coffee was available throughout the meal.
Free wifi, but beware the code changes daily. We used the underground car park which was expensive, but I couldn't find cheaper (€20 per day is a lot). The hotel is so central, we could walk everywhere, another good point.
A good place to stay.

Stayed: October 2013, travelled as a couple
1  Thank psha1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

The hotel is nice, good place All was good
except the time for service in the restaurant we wait to much,
and loose lot of time,
also take care about the parking the place for car is very small.
and it is just wwhen you have a normal berline

  • Stayed: October 2013, travelled on business
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Review collected in partnership with NH Hotels
Thank Marindusud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

We've stayed in NH Marina as the first stop in our Riviera trip and enjoyed too much. The primary reason for selection was the car park facility but the hotel presented more value than this. Breakfast area and the foods were well enough. We recommend to other families...

  • Stayed: June 2013, travelled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with NH Hotels
Thank unsipahi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Collection Genova Marina

Address: Molo Ponte Calvi 5, 16124, Genoa, Italy (Formerly NH Marina)
Phone Number:
Region: Italy > Liguria > Italian Riviera > Genoa > Righi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Genoa
#2 Green Hotel in Genoa
#3 Luxury Hotel in Genoa
#3 Family Hotel in Genoa
#4 Business Hotel in Genoa
Price Range: £98 - £202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Genova Marina 4*
Number of rooms: 140
Official Description (provided by the hotel):
NH Collection Genova Marina is a unique hotel set in Genoa's fascinating Old Harbor (an area attractively redeveloped by the renowned architect Renzo Piano), just a short walk to the city's famous Aquarium (the second largest in Europe) and the Museum of the Sea. ... more   less 
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Also Known As:
Nh Marina Hotel Genoa

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