I stayed three nights in this hotel with friends; they had a double room and I had a double for just me. The location cannot be beat! Right near one of the hubs of Genoa, we loved being a very short walk from so many sights. When we arrived our car was whisked away by the valet, somebody else took our bags upstairs for us, a wonderful start to our stay and we were happy to have our rooms available earlier than their normal check-in time. They made a well-appreciated suggestion for our lunch restaurant, too.
The staff is helpful and friendly but they aren't necessarily up to speed on tourist amenities, this being a hotel mostly given over to business people. The person at the desk cheerfully called for info about the hop on-hop off bus tours, for example: they didn't have a flyer to give us but got the info over the phone. Fair enough.
The rooms are not huge but are nicely appointed, with all you'd hope for in this price range. Note that the rooms are NOT entirely soundproofed and there's a busy outdoor restaurant in the little piazza out front; voices also carry in the tiny side street some other rooms give onto. The music thankfully ends at 10pm, but enthusiastic conversations outside continue until the wee hours. By coincidence, there was daytime street construction going on during our stay. The hotel offers several European newspapers for free, but not the International Herald Tribune, which is available a couple blocks away at a news stand.
Breakfast is very complete, the huge buffet has lovely food. There's a "happy hour" light supper buffet in the evening, very convenient if you're pooped after a day of sightseeing. The beds are typical Italian extra-firm and the pillows are the predictable sacks of cement style. Free wifi in all rooms, yay! CNN, CNBC, BBC are on the tube.
We would definitely stay here again, and I'd certainly recommend it to friends with the above provisos.
This was my first trip to Genoa and I loved it!
- Official Description (provided by the hotel):
- The elegant 4 star Best Western Plus City Hotel in Genoa is located in the heart of downtown, just 200 meters away from the Palazzo Ducale, very near the Aquarium and other tourist attractions. The City Hotel is very much appreciated due to the courtesy of its personnel and the high quality of the services offered: a breakfast full of fresh, genuine products; no compromises when it comes to cleanliness and hygiene; a cocoon-like, new and fresh environment… all make our guests feel particularly comfortable during their stay. The City Hotel’s success is based on a philosophy of hospitality centered on the ideas of satisfying our guests’ 5 senses, commercial transparency and respect for the environment. The results are satisfied clients that return often and gladly recommend the City Hotel to others. ... more less
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- Also Known As:
- Best Western Genoa
- Genoa Best Western